The travel industry won't survive the coronavirus pandemic without a radical change of direction
The IndependentThe best of Voices delivered to your inbox every week - from controversial columns to expert analysis Sign up for our free weekly Voices newsletter for expert opinion and columns Sign up to our free weekly Voices newsletter SIGN UP I would like to be emailed about offers, events and updates from The Independent. The complete global shutdown of the travel industry was devastating, but as we have reopened, government strategy is now in real danger of causing irretrievable harm to every aspect of the sector. France and Spain, the UK’s two biggest travel partners are now both under quarantine measures, and the latest game of travel musical chairs has seen restrictions placed on Croatia, Austria, Trinidad and Tobago. Many passengers are still experiencing frustrating refund delays, and travel agents have found themselves in a continual battle trying to get customers’ money back for cancelled flights. UK travellers returning from France face quarantine after government places country on 'no-go' list That is why we’ve been proposing the CAA introduces a new system, in association with the International Air Transport Association, whereby money is only transferred to the relevant airline once the flight has departed.