Hospitals turn to AI to identify potential patient no-shows
Dutch NewsHospitals are increasingly using artificial intelligence to identify patients who are likely not to show up for appointments, current affairs programme Nieuwsuur found. Thousands of hospital appointments are missed every year and now an AI tool predicting potential no-shows has proved so successful at the Erasmus MC in Rotterdam that other hospitals are following suit. If patients turn out to have a high chance of not turning up, we ring them beforehand, as a friendly reminder, of course,” Ilse Kant, AI implementation manager at the UMC Utrecht, told broadcaster NOS. “We have chosen not to include personal data such as postal codes, for instance, which could be linked to social-economic status,” said UMC Utrecht data scientist Eric Wolters. The elderly can be less mobile and that may be a reason for not attending.” While some hospitals fine patients who don’t show up, UMC Utrecht hopes the tool will solve the problem.
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Hospitals turn to AI to identify potential patient no-shows
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