17,000 homes without power for a fourth night in Scotland
3 years ago

17,000 homes without power for a fourth night in Scotland

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. An SSEN spokesperson said: “Since the start of Storm Arwen at around lunchtime on Friday, power has been restored to over 103,000 customers in total, with 17,000 customers currently off supply. “This includes: Aberdeen and Aberdeenshire: 9,700, Moray: 3,500, Angus: 1,600 and Perthshire: 1,700.” Mark Rough, director of customer operations at SSEN, said:“We continue to make good progress following the extensive network damage caused by Storm Arwen, with additional teams assisting with restoration efforts and major connections made to locations such as Ballater and Braemar. SSEN are also offering to reimburse reasonable costs for accommodation, where customers do not have any alternative option Mark Rough, director of customer operations at SSEN “We recognise that another day without power brings additional concern to those affected, and I’d like to apologise to all customers for the ongoing disruption and assure them that we are doing all we can to restore power. “We continue to prioritise support for vulnerable customers, through co-ordination with our resilience partners, and are also offering to reimburse reasonable costs for accommodation, where customers do not have any alternative option.” With Customer Contact Centre lines remaining extremely busy, we continue to encourage customers impacted to only phone if it is an emergency or if they need extra help, to keep the line clear for vulnerable customers who may need extra support.” SSEN continues to work closely with local and national resilience partners to help coordinate the community response.

History of this topic

More than 2,000 homes still without power after Storm Darragh
1 week, 5 days ago
Power cuts and two dead as Storm Darragh batters UK
Top News
2 weeks, 2 days ago
Power cuts and two dead as Storm Darragh batters UK
Top News
2 weeks, 2 days ago
Shetland teams making ‘significant progress’ in restoring power to homes
2 years ago
Homes still without power as Storm Eunice clean-up could cost over £300m
2 years, 10 months ago
Power restored to homes left without electricity for days after weekend storms
2 years, 10 months ago
Engineers in final push to reconnect last 4,800 customers after weekend storms
2 years, 10 months ago
Almost 10,000 homes still without power days after storms battered Scotland
2 years, 10 months ago
Power due to be restored to ‘vast majority’ of homes affected by storms
2 years, 10 months ago
Residents vent anger over days without power following Storm Malik
2 years, 10 months ago
Thousands prepare for day three without power in wake of Storm Malik
2 years, 10 months ago
Storm Arwen response review: Rehearse door-knocking drills to protect vulnerable
2 years, 10 months ago
Relief as electricity restored after 10 days following Storm Arwen
3 years ago
Energy Secretary to review power firms’ operations following Storm Arwen outages
3 years ago
Storm Arwen: Review launched into energy firms’ response as power cuts enter second week
3 years ago
Army helps residents left without power for a week after Storm Arwen
3 years ago
Households which lost power after Storm Arwen can claim up to £140 a DAY as Ofgem launches review
3 years ago
Thousands of homes still without power after Storm Arwen
3 years ago

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