Ola Electric faces increased scrutiny as Central Consumer Protection Authority seeks more information

The Central Consumer Protection Authority, which has requested additional information from Ola Electric Mobility in relation to a December order, the company told the exchanges on January 10. Requests for Additional Information “In continuation of the earlier letter received from the Central Consumer Protection Authority, dated December 04, 2024, by Ola Electric Mobility, we would like to inform you that the company has received further request for information via email dated January 10, 2025,” Ola informed the exchanges. Legal Proceedings Also Underway Notably, this comes days after the Karnataka High Court granted the EV company a six-week extension to submit its response to the CCPA's show-cause notice which was issued on October 8, 2024, over alleged consumer rights violations, misleading The authority is looking into consumer complaints regarding the quality of Ola's EVs and alleged shortcomings in after-sales support, the report added. The matter is also being heard by the Karnataka HC, where the bench highlighted the seriousness of the allegations and the authority's focus on consumer protection before providing Ola with the six-week extension.