Consumer forum orders refund for delay in delivery of flats

The National Consumer Disputes Redressal Commission has directed a builder to refund money paid by homebuyers, who had bought flats in its project in Sector 37 of Gurugram. Last week, the NCDRC, in two separate orders, directed Imperia Structures Ltd to refund 17 homebuyers, who had approached the commission for relief as their apartments had been delayed by more than three years. The Imperia Esfera project was launched in 2012 in Sector 37-C and it comprised of around 580 flats in eight towers. The bench of NCDRC president Justice RK Agarwal and member Justice M Shreesha held: “Keeping in view the admitted incomplete construction, the fact that some of the complainants have also taken bank loans and are paying EMIs and considering the stipulation provided in Clause11.4, this complaint is partly allowed directing the developer to refund the amounts deposited with simple interest at 9% pa from the respective dates of deposits till the date of realization, together with costs of ₹50,000/- to be paid to each of the complainants. Also, penalty for delay in delivery is being paid to people as project timelines got delayed,” senior manager of the Imperia Structures Ltd, Jasleen Khokhar, said.