WhatsApp launches 'Bharat Yatra' to empower small businesses across India
1 week, 6 days ago

WhatsApp launches 'Bharat Yatra' to empower small businesses across India

Hindustan Times  

WhatsApp has launched the "WhatsApp Bharat Yatra," a first-of-its-kind nationwide initiative designed to train in person small businesses on using the platform to grow and connect with customers. The mobile bus tour will cover key business hubs in Haryana's Gurugram, Uttar Pradesh's Noida, and eventually other cities like Agra, Lucknow, Indore in Madhya Pradesh, and Gujarat's Ahmedabad. 'Small businesses backbone of India's economy' "Small businesses are the backbone of India's economy," said Ravi Garg, Director of Business Messaging at Meta India. By directly addressing the digital needs of small businesses, the WhatsApp Bharat Yatra aims to have a long-lasting impact on India’s entrepreneurial ecosystem.

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History of this topic

WhatsApp Bharat Yatra: Meta-owned messaging platform launches initiative for small businesses across India
1 week, 5 days ago

WhatsApp Bharat Yatra: Meta-owned messaging platform launches initiative for small businesses across India

Live Mint  

Meta-owned messaging platform WhatsApp has launched a nationwide initiative, WhatsApp Bharat Yatra, to provide in-person training to small businesses on how to leverage the app’s tools for digital growth and business success. Building Entrepreneurial Capabilities Ravi Garg, Director of Business Messaging at Meta India, emphasised the programme’s importance, stating: “WhatsApp Bharat Yatra is our commitment to helping these businesses unlock …

‘WhatsApp Payments not looking to compete as a fintech firm’
3 months, 1 week ago

‘WhatsApp Payments not looking to compete as a fintech firm’

The Hindu  

WhatsApp Payments, Meta’s payment aggregator feature on the messaging app, is not looking to make it as a separate business, but wants it to be more of an enabler for WhatsApp Business, Ravi Garg, Director, Business Messaging, Meta India told The Hindu. During the event, WhatsApp Business unveiled Meta-verfied badges for all small businesses in India beginning September 12 at …

HSIIDC launches new web portal with a chatbot
9 months, 2 weeks ago

HSIIDC launches new web portal with a chatbot

Hindustan Times  

The Haryana State Industrial and Infrastructure Development Corporation on Wednesday launched a new web portal having a chatbot for real time interaction with end users. As part of this effort, the corporation has already linked its WhatsApp business account with the e-sewa portal to promptly send notifications and communications such as digitally signed RLAs, due payment reminders, water bills, etc. …

WhatsApp adds rival in-app payment options in India commerce push
1 year, 3 months ago

WhatsApp adds rival in-app payment options in India commerce push

The Hindu  

WhatsApp said on Wednesday that it will offer credit card payments and services from rival digital payment providers within its app in India, the latest bet by the Meta-owned service to boost commerce offerings in its biggest market. People shopping on WhatsApp could also pay using popular services like Alphabet Inc’s Google Pay, Paytm and Walmart’s PhonePe but only after …

Meta launches UPI payments for WhatsApp Business messaging in India
1 year, 3 months ago

Meta launches UPI payments for WhatsApp Business messaging in India

The Hindu  

Meta CEO Mark Zuckerberg announced on Wednesday that India would get access to payments via WhatsApp Business messaging, allowing customers to pay businesses on the app with the UPI option of their choice. Zuckerberg made the announcement virtually during the Meta Conversations event focusing on WhatsApp Business, at the Jio World Convention Centre in Mumbai. The accepted payment methods now …

WhatsApp Business crosses 200 million monthly active users globally, introduces new customer connection tools
1 year, 5 months ago

WhatsApp Business crosses 200 million monthly active users globally, introduces new customer connection tools

India TV News  

WhatsApp Business, owned by Meta, has experienced significant growth, reaching over 200 million monthly active users globally, compared to 50 million in 2020. The new feature allows businesses to send personalized messages including the customer's name and customizable call-to-action buttons to specific customer lists. Furthermore, the company has announced plans to enable small businesses worldwide, which primarily operate through the …

Meta to train 10 lakh traders with CAIT leveraging WhatsApp Business
1 year, 5 months ago

Meta to train 10 lakh traders with CAIT leveraging WhatsApp Business

The Hindu  

Meta on Monday entered into a new partnership with Confederation of All India Traders to upskill 10 lakh traders on WhatsApp Business over the next three years. As per Meta survey by IPSOS Public Affairs done in 2022, 91% of surveyed small and medium enterprises currently using digital tools in India reported that messaging apps and tools are a very …

5 Women Entrepreneurs Thriving With The Power Of Simple Technology
1 year, 9 months ago

5 Women Entrepreneurs Thriving With The Power Of Simple Technology

News 18  

This year’s theme for International Women’s Day – “DigitALL” Innovation and technology for gender equality” is in line with the Digital India vision of the Government of India that has been consistent in supporting efforts to bridge the gender-digital-divide to create a truly inclusive and empowered nation. Here are some inspiring stories of women entrepreneurs from across the country who …

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey
1 year, 10 months ago

95% Of WhatsApp Users In India Receive Pesky Messages Daily: LocalCircles Survey

News 18  

Around 76 per cent of respondents have claimed that they have noticed a rise in pesky calls or SMS based on their conversations with WhatsApp business accounts and their activity on Facebook or Instagram, online survey firm LocalCircles said on Wednesday. According to the survey conducted between February 1-20, 95 per cent of WhatsApp users surveyed by LocalCircles in India …

WhatsApp new feature announced: Find, message and buy from a business
2 years, 1 month ago

WhatsApp new feature announced: Find, message and buy from a business

Hindustan Times  

WhatsApp has rolled out a new feature for its users, which will allow them to ‘Find, Message, and Buy something’ from a business on the instant messaging service. How to find Business on WhatsApp “Starting today, people can search for a brand or small business right on WhatsApp, either by browsing a list of categories or by typing the name. …

Meta Partners With Salesforce For Bringing Businesses On WhatsApp
2 years, 3 months ago

Meta Partners With Salesforce For Bringing Businesses On WhatsApp

News 18  

Meta Founder and CEO Mark Zuckerberg on Tuesday announced a partnership with software company Salesforce where companies on their platform can use WhatsApp business messages to answer customer questions, run marketing campaigns and sell directly in chat. The new integration will help businesses build experiences to chat with customers on WhatsApp, while being able to manage communication directly from the …

IRCTC Partners With Reliance To Enable WhatsApp Food Delivery on Trains
2 years, 3 months ago

IRCTC Partners With Reliance To Enable WhatsApp Food Delivery on Trains

The Quint  

Reliance, in its annual general meeting on on Monday, 29 August, annouced its partnership with tech giant Meta to launch JioMart on Whatsapp, which will allow users to buy groceries via the messaging app. This is our first-ever end-to-end shopping experience on WhatsApp, people can now buy groceries from JioMart right in a chat." "The JioMart on WhatsApp experience will …

How WhatsApp is informing users about its new features
2 years, 3 months ago

How WhatsApp is informing users about its new features

Hindustan Times  

Messaging platform WhatsApp has launched a brand campaign in India to inform the users about its three new features in its efforts to ensure more data privacy for the users. WhatsApp also has a disappearing message feature to set durations like 24 hours, seven days or 90 days so that the users can send photos and videos that disappear after …

WhatsApp empowers 500 villages in India with access to digital payments
3 years ago

WhatsApp empowers 500 villages in India with access to digital payments

Hindustan Times  

Instant messaging platform WhatsApp announced on Wednesday the ‘Digital Payments Utsav’, its pilot program of empowering 500 villages across Karnataka and Maharashtra with access to digital payments through ‘payments on WhatsApp’. We have started this pilot programme in 500 villages across Karnataka and Maharashtra as part of our mission to take on board the next 500 million into the digital …

Uber, WhatsApp announce partnership to launch ride-booking via WhatsApp in India
3 years ago

Uber, WhatsApp announce partnership to launch ride-booking via WhatsApp in India

India TV News  

Highlights It's being rolled out on pilot basis in northern city of Lucknow first Later, this feature will be expanded to other Indian cities soon Uber experience on WhatsApp is simple, familiar: Head of WhatsApp India, Abhijit Bose Uber and WhatsApp announced a partnership on Thursday in India, allowing people to book an Uber ride via Uber's official WhatsApp chatbot. …

Jio Platforms’ Haptik claims 300% yoy growth, bullish on Whatsapp e-commerce
3 years, 2 months ago

Jio Platforms’ Haptik claims 300% yoy growth, bullish on Whatsapp e-commerce

Live Mint  

Jio Platforms' conversational AI maker Haptik is tripling business on year-on-year basis and is bullish about e-commerce facility getting developed on instant messaging app Whatsapp, a top official of the company said. Jio Haptik Technologies co-founder and CEO Aakrit Vaish told PTI that the business of the company is growing overseas with the US being its primary market. The major …

How dependent are Indian businesses on Facebook and WhatsApp?
3 years, 2 months ago

How dependent are Indian businesses on Facebook and WhatsApp?

Business Standard  

Social media services Facebook, Instagram, and WhatsApp were recently hit by an outage that lasted almost six hours. According to PIB and the Ministry of Electronics and IT, India had 410 million Facebook users, 530 million WhatsApp users, and 210 million Instagram users as of February this year. As of April of 2019, an estimated 1.5 million small and medium …

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India
3 years, 3 months ago

WhatsApp Testing Feature For In-App Business Directory; Next Test Likely In India

News 18  

Facebook-owned instant messaging platform WhatsApp has launched a new feature to make it possible for users to search for businesses within its app for the first time, the company told Reuters on Wednesday. “This could be … the primary way that people start a commerce process in WhatsApp,” Matt Idema, Facebook‘s vice president of business messaging, said in an interview …

NSDC, WhatsApp Launches Digital Skills Course for Schools, Universities
3 years, 5 months ago

NSDC, WhatsApp Launches Digital Skills Course for Schools, Universities

News 18  

The National Skill Development Corporation and WhatsApp launched the Digital Skill Champions Program that aims to train India’s youth in digital skills, in order to make them employment ready. Through this program, WhatsApp will conduct training sessions to familiarise Pradhan Mantri Kaushal Kendra trainers with the WhatsApp Business app. The trained students will further manage and administer the WhatsApp Business …

An antitrust probe to safeguard the rights of our WhatsApp users
3 years, 8 months ago

An antitrust probe to safeguard the rights of our WhatsApp users

Live Mint  

The suo-moto order by the Competition Commission of India to launch an investigation into WhatsApp’s new privacy policy is a landmark and laudably assertive exercise of its statutory role as the guardian of consumer rights and unhindered competition in our market. By taking cognizance of the potential impact of WhatsApp’s policy on Indian consumers, the CCI has rightfully stood up …

Placement Startup Vahan Says It Placed 1 Lakh Blue, Grey Collar Workers Via WhatsApp Chatbot Mitra
3 years, 9 months ago

Placement Startup Vahan Says It Placed 1 Lakh Blue, Grey Collar Workers Via WhatsApp Chatbot Mitra

News 18  

With blue and grey collar jobs back in demand, start-up placement firm Vahan on Friday said it has reached 1 lakh milestone of providing employment opportunities through its WhatsApp API enabled chatbot, Mitra. There has been an increase of 400 percent since 2020 and these workers have been placed in several blue/grey-collared jobs in sectors such as logistics, delivery, and …

Volkswagen Launches WhatsApp For Business Service For Customers in India
3 years, 9 months ago

Volkswagen Launches WhatsApp For Business Service For Customers in India

News 18  

Volkswagen India today announces the launch of its WhatsApp for Business service. Customers can now connect via WhatsApp to receive updates on the brands current and upcoming product portfolio, book a test drive or service appointment, inquire on the after-sales service available, find the nearest dealership or service workshop, reach out to RSA and customer care at the press of …

Government reveals stats on social media users, WhatsApp leads while YouTube beats Facebook, Instagram
3 years, 9 months ago

Government reveals stats on social media users, WhatsApp leads while YouTube beats Facebook, Instagram

India Today  

Union Minister Ravi Shankar Prasad while announcing new social media rules revealed that WhatsApp is the most used app in India. The focus of this guideline is on self-regulation.” Prasad said that the government wants social media platforms to introduce a mechanism for better verification of users. "Social media platforms upon being asked either by a court order or a …

Indian Parliament Panel to Question Facebook on WhatsApp's New Privacy Terms
3 years, 11 months ago

Indian Parliament Panel to Question Facebook on WhatsApp's New Privacy Terms

News 18  

Facebook executives will field questions from an Indian parliamentary panel on Thursday about the changes to WhatsApp’s privacy, a source said, days after the messaging platform was asked by the country’s technology ministry to withdraw them. The messaging platform earlier this month kicked off a storm when it informed users it was preparing a new privacy policy, under which it …

WhatsApp partners with SBI, ICICI, Axis and HDFC Bank for its payment service in India
4 years ago

WhatsApp partners with SBI, ICICI, Axis and HDFC Bank for its payment service in India

Firstpost  

After getting a green signal from the Unified Payments Corporation of India, WhatsApp rolled out its payment services in India for 20 million users last month. The facebook-owned messaging platform, WhatsApp has announced that it has now teamed up with banks like SBI, HDFC, ICICI and Axis Bank for its digital payment service in India. It further added that “with …

Facebook Fuel For India 2020: Facebook Outlines 2021 Vision With Focus On Small Businesses And UPI
4 years ago

Facebook Fuel For India 2020: Facebook Outlines 2021 Vision With Focus On Small Businesses And UPI

News 18  

Social media giant Facebook has renewed its India focus at the first edition of the Facebook Fuel For India 2020 summit. Facebook has said that the focus areas for 2021 include the focus on small business to help drive the economic recovery in the post COVID era as well as participation in the government’s efforts to push for financial inclusion …

Mukesh Ambani And Mark Zuckerberg In Conversation at Facebook Fuel For India 2020: Key Takeaways
4 years ago

Mukesh Ambani And Mark Zuckerberg In Conversation at Facebook Fuel For India 2020: Key Takeaways

News 18  

Two of the biggest names in the world of business. The two business leaders spoke about the importance of digital connectivity as a means to empower the masses, how small businesses get a much-needed push with the correct technology and tools in place, Jio’s partnership with Facebook as well as India’s Digital India mission and the entrepreneurial journey. Ambani said …

WhatsApp starts UPI payments service in India from today
4 years, 1 month ago

WhatsApp starts UPI payments service in India from today

Live Mint  

WhatsApp has started its payments service in India on Friday, the messaging app said in a blog post. WhatsApp, which counts India as its biggest market with more than 400 million users, had been running a peer-to-peer payments service with limited users for over two years, awaiting regulatory approvals. WhatsApp said it had partnered with five Indian banks, ICICI Bank, …

WhatsApp Business: How to get started and features available to users
4 years, 3 months ago

WhatsApp Business: How to get started and features available to users

Live Mint  

WhatsApp Business uses the massive user base of the instant messaging application to help businesses interact with their clientele. Research claims that among people who message businesses, 63% say they have started messaging businesses more often over the past two years, and 67% plan to message businesses even more over the next two years WhatsApp claims that the business app …

Mark Zuckerberg believes WhatsApp Pay to empower millions in India with Jio's help
4 years, 4 months ago

Mark Zuckerberg believes WhatsApp Pay to empower millions in India with Jio's help

India TV News  

Reiterating his commitment to launch WhatsApp Pay for over 400 million users of the messaging platform in India, Facebook CEO Mark Zuckerberg said that the Reliance Jio partnership is a huge opportunity to enable small businesses and individuals in the country to buy and sell things through WhatsApp. A big part of the partnership that we have with Jio will …

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