What does the AWS-Adarsh Developers case tell about cloud data management | Explained

The story so far: On February 11, Bengaluru-based Adarsh Developers filed a complaint against Amazon Web Services, claiming that years’ worth of company and customer data hosted on AWS was lost, resulting in a financial loss of well beyond ₹100 crores. In its FIR filed on February 11, Adarsh Developers said that it was using SAP ERP hosted on Amazon cloud to secure the company’s financial data and customers’ personal data. In the FIR, Adarsh Developers cited SAVIC’s claims that some individuals in the Redington and AWS teams were responsible for the data loss, and that, “...employees at Redington Group have entered into our storage area at root level and deleted our account completely.” But It is not possible to pinpoint the exact cause of the data loss and those behind it until a comprehensive forensic investigation is carried out and the results backed up by evidence. What was Amazon’s response Adarsh Developers claimed that AWS India responded by saying that they could not retrieve the data or restore it, forcing the real estate company to take legal action.