KFC, McDonald's ranked worst fast food chains in US: Here's why

Household eatery giants KFC and McDonald's have suffered another major setback, with their professional profiles being marked in red. Citing price-monitoring website Pricelisto's findings, The Mirror US reported that the American restaurant chains were downvoted on several accounts, including average customer review score rating their food as greasy and burned. While KFC was officially branded the worst food chain in America, with McDonald's trailing behind in second place, internationally recognised names like Burger King, Taco Bell, and Pizza Hut also made the list. Addressing the negative reviews for these brands, a spokesperson for the analyser website said that even though these remarks “can be frustrating and disheartening for business owners, they can also serve as valuable feedback to improve the customer experience overall.” The rep detailed some of the “most common complaints were a lack of variety in food, unhelpful or rude staff and unclean restaurants.” Ranked on the worst-to-best scale, these are some of the most popular restaurant chains that received massive negative feedback. Worst US fast food chains Although it’s already been established that Kentucky Fried Chicken was listed as the worst of the worst, further investigation revealed its average customer review score was 2.89 out of 5.