1 year, 9 months ago

FTC accuses Amazon of tricking consumers into signing up for Prime

An Amazon Prime delivery vehicle is seen in downtown Pittsburgh on March 18, 2020. The Federal Trade Commission sued Amazon on Wednesday for what it called a years-long effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions. In a complaint filed in the U.S. District Court for the Western District of Washington, the agency accused Amazon of using deceptive designs, known as “dark patterns,” to deceive consumers into enrolling in the program. Khan burst onto the antitrust scene in 2017 with her massive scholarly work as a Yale law student, “Amazon’s Antitrust Paradox.” The lawsuit follows another Amazon-related win by the agency just a few weeks ago. Earlier this month, Amazon agreed to pay a $25-million civil penalty to settle allegations it violated a child privacy law for storing children’s voice and location data recorded by its popular Alexa voice assistant.

LA Times

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