7 years, 10 months ago

Your internet data speed could get a major boost, courtesy TRAI. Read how

If you believe that your internet service provider is charging you heavily for plans promising lighting-speed data but not actually providing you what is claimed and promised, you are not alone. The telecom regulator wants consumers to make informed choice which it hopes to facilitate through transparency in data speeds and disclosures made by companies. “The surge in the number of broadband connections in the country has been accompanied by increasing reports of consumer dissatisfaction with the speed of data being provided to them,” the sector regulator said on Thursday, while issuing a consultation paper on the matter. “The widespread adoption of wireless broadband services in the last few quarters makes it particularly important to take into account the problems that may be faced by the users… particularly in relation to data speeds,” it added. TRAI, through the consultation paper, wants to know whether an average data speed can be specified by carriers, the tariff plan framework requires changes to encourage more transparency and comparison between different plans, and whether any revision of the quality of service parameters is needed, all in an effort to improve data speeds.

Discover Related