McDonald's invests $100 million in marketing to rebuild trust after E. coli outbreak
SalonFollowing a recent E. coli outbreak, McDonald’s is launching a $100 million marketing campaign and providing more than $60 million in support to franchisees in affected states, according to Jordan Valinsky at CNN. McDonald’s also announced that recent tests showed no E. coli in its food, and its Quarter Pounder burgers topped with slivered onions are now back on menus nationwide. In a memo, Michael Gonda, chief impact officer for McDonald’s North America, and Tariq Hassan, chief marketing and customer experience officer, emphasized the company’s commitment to rebuilding trust. CEO Chris Kempczinski also reiterated the company’s dedication, saying McDonald’s is “ready to do more if we need to” in order to restore confidence and lean on the loyalty of its long-time customers.