‘You keep Fluffy. We don’t want Fluffy.’ L.A. County animal shelters try a new approach
LA TimesUlysses Sandoval was desperate to save his dog. The voucher, which Sandoval obtained this past spring, is part of an approach called “managed intake” now being used at the seven animal shelters run by Los Angeles County. In less crowded shelters, the animals that remain are happier and less stressed, said Marcia Mayeda, director of L.A. County Animal Care and Control. “If you come to our doors and you say, ‘I’m turning in Fluffy because she has an ear infection, and I can’t afford to fix it,’ or ‘I’m getting put out of my house, and I don’t have anywhere for her to go for two weeks,’ or ‘I don’t have any food,’ we can help you with all of that,” said Lanette Montez, who leads the county animal shelters’ outreach team. We don’t want Fluffy.” Since managed intake was rolled out systemwide in L.A. County shelters, owner surrenders have fallen by 58% for dogs and 68% for cats.