TRAI orders telcos to make spam reporting convenient
5 months, 4 weeks ago

TRAI orders telcos to make spam reporting convenient

The Hindu  

The Telecom Regulatory Authority of India on Monday ordered telecom providers to make it easier to report pesky calls and SMS messages — that is, all ‘unsolicited commercial communications’ — under the Telecom Commercial Communications Customer Preference Regulations, 2018. TRAI is essentially ordering telcos to allow complaints against such calls and texts to be “automatically populated” on the firms’ apps. This would imitate the functionality of the Do Not Disturb app that TRAI had previously released for spam reporting, which on Android devices requires phone logs to function. On top of the requirement to improve reporting convenience on their apps, telcos have also been ordered to start providing statistics on spam reporting and action taken on a monthly basis, as opposed to once every three months.

Trai Spam Reporting  telecom  calls  trai  convenient  reporting  telcos  spam  requirement  ordered  commercial  regulations  orders

History of this topic

TRAI Reveals Reason Method Commercial SMS Framework Change Spam Free Ecosystem OTP URL Whitelisting
4 days, 4 hours ago

TRAI Reveals Reason Method Commercial SMS Framework Change Spam Free Ecosystem OTP URL Whitelisting

ABP News  

The Telecom Regulatory Authority of India recently changed the rules of messaging in the hopes of reducing spam menaces for mobile users in the country. Under this framework, all principal entities, including businesses, banks, and government agencies, along with their telemarketers, were required to declare and register their message transmission routes using blockchain-based Distributed Ledger Technology. According to TRAI, this …

TRAI to relieve Jio, Airtel, BSNL users with new DND app to combat spam calls
1 week ago

TRAI to relieve Jio, Airtel, BSNL users with new DND app to combat spam calls

India TV News  

The Telecom Regulatory Authority of India has decided to provide relief to 1.2 billion mobile users in the country by addressing the issue of fake calls. A new Do-Not-Disturb app is set to be introduced, which will empower users to block unwanted commercial calls and messages on their phones. The telecom regulator has asked all stakeholders to assess the technical …

Mint Explainer: Why Trai's anti-spam measures have raised misplaced concerns over delayed OTPs
3 weeks, 1 day ago

Mint Explainer: Why Trai's anti-spam measures have raised misplaced concerns over delayed OTPs

Live Mint  

India’s telecom regulator has tightened regulations to counter spam and unsolicited messages. Apart from telcos, Trai is working with central and state governments departments, and entities regulated by the Reserve Bank of India, Securities and Exchange Board of India, Pension Fund Regulatory and Development Authority and Insurance Regulatory and Development Authority of India to raise awareness. India has over 1 …

Government warns BSNL, Jio, Airtel, Vi Users to avoid calls from THESE numbers to avoid digital scams
3 weeks, 1 day ago

Government warns BSNL, Jio, Airtel, Vi Users to avoid calls from THESE numbers to avoid digital scams

India TV News  

Cybercrime is quickly increasing in India, with reports surfacing daily about victims losing large sums of money to scammers. These scammers often use tactics like threatening a "digital arrest" to instill fear and pressure individuals into transferring money. DoT and the Telecom Regulatory Authority of India do not make these types of calls and have encouraged citizens to report suspicious …

TRAI debunks fake news about delay in OTP from Aadhaar, net banking and other services
Trending News
3 weeks, 4 days ago

TRAI debunks fake news about delay in OTP from Aadhaar, net banking and other services

India Today  

Just a day ago, multiple news outlets and social media posts claimed that starting December 1, 2024, users would face delays in receiving one-time passwords for Aadhaar, net banking, and other services. Reassuring the public, TRAI stated in its post that its new message traceability guidelines would not cause any delays in OTP delivery. In its clarification, TRAI directly addressed …

TRAI ensures no delays in OTP deliveries from December 1 amid new traceability rules
3 weeks, 5 days ago

TRAI ensures no delays in OTP deliveries from December 1 amid new traceability rules

Live Mint  

The Telecom Regulatory Authority of India has issued an update to reassure the public that there will be no delays in the delivery of essential Net Banking and Aadhaar OTP messages starting 1 December. Responding to misinformation circulating on social media, TRAI has firmly stated that the timely delivery of such messages will remain unaffected, thanks to new regulations aimed …

OTP Messages May Get Heavily Delayed Starting December 1: Here's Why TRAI Thinks It's Important
4 weeks ago

OTP Messages May Get Heavily Delayed Starting December 1: Here's Why TRAI Thinks It's Important

ABP News  

Starting December 1, significant regulatory changes by the Telecom Regulatory Authority of India are expected to impact how major telecom operators like Jio, Airtel, Vi, and BSNL manage commercial messages and one-time passwords. Initially announced in August, the traceability guidelines require telecom providers to monitor the origins of all commercial messages, including OTPs. As these rules come into effect, users …

TRAI takes strong action to combat spam calls in India, over 13,000 entities register for message traceability measure
1 month ago

TRAI takes strong action to combat spam calls in India, over 13,000 entities register for message traceability measure

Live Mint  

The Telecom Regulatory Authority of India has taken several decisive steps to tackle the ongoing issue of spam calls and SMS, reporting significant progress in reducing complaints and enhancing message traceability. In a move to clamp down on unauthorised promotional calls, TRAI issued directives on 13th August 2024 mandating stringent actions against violators. To improve the traceability of promotional messages, …

Airtel’s AI tool sniffs out 115 million spam calls, 3.6 million spam messages on day 1
2 months, 4 weeks ago

Airtel’s AI tool sniffs out 115 million spam calls, 3.6 million spam messages on day 1

Live Mint  

Bharti Airtel identified more than 115 million spam calls and 3.6 million spam messages on its network on Thursday, when it launched an AI-backed spam detection tool, people aware of the development told Mint. The tool, a potential rival to Sweden’s Truecaller app, which identifies and blocks spam, alerts customers in real time to all suspected spam calls and messages. …

No more marketing calls! Government brings new rules in a big relief to telecom subscribers
3 months ago

No more marketing calls! Government brings new rules in a big relief to telecom subscribers

India TV News  

The surge in spam calls has posed a significant challenge for telecom users in India. In the past, subscribers of major telecom operators such as Jio, Airtel, and Vi had to request to opt out of these marketing calls. Subscribers will now be automatically opted out, and those interested in receiving marketing calls will need to request to opt in …

TRAI's new anti-spam measures could delay OTP delivery starting September 1
3 months, 3 weeks ago

TRAI's new anti-spam measures could delay OTP delivery starting September 1

India TV News  

The Telecom Regulatory Authority of India has introduced new rules to combat the spread of spam and phishing attacks through SMS. The new system will also scan messages for suspicious links, potentially causing delays in OTP delivery to users. TRAI's new regulations will also affect the delivery of transactional alerts, potentially disrupting users' access to the latest updates from their …

TRAI warns of SIM closure fraud targeting users in India
4 months ago

TRAI warns of SIM closure fraud targeting users in India

India TV News  

A new fraud scheme involving the closure of SIM cards has recently been uncovered. TRAI has clarified that this is a fraudulent message, as they have not communicated with users about closing their mobile connections via calls or messages. The fraudulent messages sent in TRAI's name claim that there are payment errors and attempt to extract personal information, including Aadhaar …

Indian Govt Warns People About TRAI Fraud Caller Scam: Here's What It Says
4 months ago

Indian Govt Warns People About TRAI Fraud Caller Scam: Here's What It Says

News 18  

The Indian government has cautioned citizens not to fall prey to fraudulent calls impersonating officials from the Telecom Regulatory Authority of India. “It has been brought to the notice of TRAI that a lot of pre-recorded calls are being made to citizens claiming to be from the TRAI,” the regulatory body said. Therefore, any form of communication claiming to be …

TRAI directs telcos to disconnect unregistered telemarketers' lines over spam calls, blacklist them
4 months, 1 week ago

TRAI directs telcos to disconnect unregistered telemarketers' lines over spam calls, blacklist them

The Hindu  

Sector regulator TRAI on Tuesday directed telcos to disconnect all telecom resources of unregistered telemarketers found making spam calls, and to blacklist them for up to two years. Towards this, TRAI has mandated all access service providers to stop voice promotional calls whether pre-recorded or computer generated or otherwise from all unregistered senders or telemarketers using bulk connections or other …

Receiving international spoofed calls with Indian numbers? Here’s what Govt suggests you to do
6 months, 4 weeks ago

Receiving international spoofed calls with Indian numbers? Here’s what Govt suggests you to do

Live Mint  

Nowadays, fraudsters are using international spoofed calls displaying Indian mobile numbers to target Indian citizens for committing cybercrime and financial fraud. Following this, the Department of Telecommunications and Telecom Service Providers have devised a system to identify and block such incoming international spoofed calls from reaching any Indian telecom subscriber, the Ministry of Communications said in an official statement. The …

Modi govt forms committee to draft guidelines to address issue of unsolicited calls, spam messages
10 months, 1 week ago

Modi govt forms committee to draft guidelines to address issue of unsolicited calls, spam messages

India TV News  

The government has announced the formation of a committee to draft guidelines aimed at tackling the problem of pesky, promotional, or unsolicited calls received by consumers, which infringe upon their privacy rights. "To address the issue of pesky/promotional or unsolicited commercial calls received by the consumers, the Department of Consumer Affairs has constituted a Committee," an official statement said. Efforts …

Spam and fraud call problems? TRAI provides updates for customer relief | Check details
1 year ago

Spam and fraud call problems? TRAI provides updates for customer relief | Check details

India TV News  

TRAI's Do Not Disturb App: For years, spam calls have been a headache for Indian users, but relief might be on the horizon next year. The goal is to have the revamped DND app compatible with all Android devices by March 2024 which will ensure a more user-friendly and efficient tool for reporting spam calls. DND App and iPhone Users …

Trai to nudge telcos on spam
1 year, 9 months ago

Trai to nudge telcos on spam

Deccan Chronicle  

New Delhi: The Telecom Regulatory Authority of India is all set to nudge all telecom companies to stop unsolicited calls. The watchdog is expected to meet service providers on March 27 and will push them to implement artificial intelligence and machine learning or artificial intelligence techniques and block-chain technology to reduce unsolicited calls. Vaghela would hold a meeting with all …

How to block spam calls and enable DND on Jio, Airtel and Vodafone-idea in simple steps
1 year, 9 months ago

How to block spam calls and enable DND on Jio, Airtel and Vodafone-idea in simple steps

India Today  

Telemarketing and spam calls can be irritating and often waste your time, especially when you are busy in a meeting or waiting for some important call. Well to help you with that, The Telecom Regulatory Authority of India has a special service to permanently block spam calls. TRAI has started the National Customer Preference Register, formerly the National Do Not …

TRAI tells telcos to crack down on SMS spammers
1 year, 10 months ago

TRAI tells telcos to crack down on SMS spammers

The Hindu  

The Telecom Regulatory Authority of India on Thursday asked telecom operators to crack down on spammers that were slipping past protections introduced in recent years. In a press release, the authority said it had issued two orders under the Telecom Commercial Communication Customer Preference Regulations, 2018, and the Telecom Regulatory Authority of India Act, 1997. TRAI ordered telcos to disallow …

No More Unknown Callers, Govt Working On Its Own 'Truecaller-like' Framework: Report
2 years, 7 months ago

No More Unknown Callers, Govt Working On Its Own 'Truecaller-like' Framework: Report

News 18  

The Telecom Regulatory Authority of India is working on a new framework that would essentially flash the caller’s name on the recipient’s phone screen. According to news agency PTI quoting a ‘top official’, Trai will soon start consultation on framing a mechanism for the caller’s KYC-based name to flash on phone screens. ‘Experts’ told Trai that a KYC-based caller identification …

TRAI directs telecom operators, telemarketers to apply new SMS rules by April 1
3 years, 8 months ago

TRAI directs telecom operators, telemarketers to apply new SMS rules by April 1

India Today  

The Telecom Regulatory Authority of India has directed telecom operators to re-activate SMS checking filters beginning April 1 and block traffic that does not comply with the regulatory standards. Accordingly, it has been decided that from April 1, 2021, any message failing in the scrubbing due to non-compliance of regulatory requirements will be rejected.” TRAI reportedly held a meeting with …

TRAI Suspends New Anti-spam Regulations as Customers Face OTP Issues
3 years, 9 months ago

TRAI Suspends New Anti-spam Regulations as Customers Face OTP Issues

News 18  

The Telecom Regulatory Authority of India on Tuesday announced it has temporarily suspended the implementation of the new anti-spam regulations for commercial texts which caused widespread SMS service disruptions on March 8. The Telecom Communications Customer Preference Regulations were implemented by telecom companies to minimize SMS spam which resulted in delays in the transmission of OTP messages, which impacted banking …

TRAI fines Airtel, BSNL, Jio, Vi among others for not blocking fake messages by cybercriminals
4 years ago

TRAI fines Airtel, BSNL, Jio, Vi among others for not blocking fake messages by cybercriminals

India Today  

The Telecom Regulatory Authority of India has imposed a penalty of Rs 35 crore on eight telecom companies including Airtel, BSNL, Jio and Vi for allowing cybercriminals to send fake SMSes to digital payment users. "As per regulation 27 of Telecom Commercial Communications Customer Preference Regulations, 2018, the Authority may impose financial disincentives on any access provider if it fails …

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