Virgin Media should pay up and shut up in wake of Ofcom fine for overcharging customers
For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Virgin Media has been slapped with a £7m fine by its regulator for over charging customers and it isn’t at all happy. The company isn’t denying Ofcom’s findings that some 82,000 cable customers - equivalent to the entire population of Harlow - paid £2.8m over the odds for quitting their residential contracts early. “We profoundly disagree with Ofcom’s ruling,” said a self righteous Tom Mockridge, the company’s CEO. But I’m told Ofcom regularly hears the excuse of “systems errors” when cock ups occur and it is starting to lose patience.
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