Intermediaries Responsible For Fund Transfer Issues, Bangalore Commission Orders Phonepe To Refund Amount, Pay Rs.6k Compensation And Rs. 5k Litigation Cost
1 year, 6 months ago

Intermediaries Responsible For Fund Transfer Issues, Bangalore Commission Orders Phonepe To Refund Amount, Pay Rs.6k Compensation And Rs. 5k Litigation Cost

Live Law  

Recently, the Additional Bangalore Urban District Consumer Disputes Redressal Commission bench comprising of Shivarama. These circumstances subjected Vinaya and Unnikrishna to mental and financial hardships, leaving them with no choice but to approach the Additional Bangalore District Consumer Disputes Redressal Commission for a resolution. Observations by the Commission: The District Commission held that PhonePe being third-party application provider, authorized by the National Payments Corporation of India should be held accountable for alleged transaction of Rs.10,000. Consequently, the District Commission held PhonePe liable for both the deficiency of service, as defined under Section 2 of the Consumer Protection Act, 1986, and unfair trade practices, as defined under Section 2 of the same Act. Further, it noted that PhonePe’s failure to refund the claimed amount of Rs.10,000 to either Vinaya or Unnikrishna, despite numerous requests, constitutes a clear deficiency in service and an unfair trade practice.

Bank Commission District Transaction Canara Bank Phonepe Vinaya Unnikrishna  orders  rs  bank  service  transaction  commission  issues  transfer  litigation  phonepe  district  pay  rs6k  held  responsible  unnikrishna  vinaya  rs10000  refund

History of this topic

Bengaluru man falls for ‘Kumbh Mela crisis’ scam, loses ₹1.4 lakh to fake BBMP engineer: Report
Trending News
4 days, 1 hour ago

Bengaluru man falls for ‘Kumbh Mela crisis’ scam, loses ₹1.4 lakh to fake BBMP engineer: Report

Hindustan Times  

A Bengaluru resident lost ₹1.4 lakh to a scammer who posed as a BBMP engineer in distress, claiming to be stranded at the Kumbh Mela in Prayagraj. According to a report by Times of India, the victim, a 54-year-old private firm employee from Banashankari, was drawn into the fraud after his friend received a call from an unknown number on …

Compensation to three electricity accident victims upheld
1 month ago

Compensation to three electricity accident victims upheld

The Hindu  

A division bench of the High Court of Karnataka has upheld the ruling of a single judge who directed electricity distribution and supply companies to pay ₹1.28 crore as compensation to victims, including two minors, of three electricity accidents during 2017-18. The division bench passed the order while dismissing the appeals filed by the Karnataka Power Transmission Corporation Ltd and …

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]
2 months, 3 weeks ago

Consumer Cases Weekly Round Up:[ 23rd December – 29th December 2024]

Live Law  

National Consumer Disputes Redressal Commission NCDRC Holds Bajaj Insurance Liable For Deficiency In Service Over Wrongful Repudiation Of Insurance Claim Case Title: Vasantiben Vs. Bajaj Allianz Life Insurance Company Ltd Case Number: R.P. Delhi State Commission Holds National Insurance Company Liable For Rejecting Claim Due To Bariatric Surgery Case Title: National Insurance Co. Ltd. Shanta Devi & Ors Case No: …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15
3 months ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 9 – DECEMBER 15

Live Law  

National Consumer Disputes Redressal Commission Purchases For Earning Livelihood Qualify As Commercial Purposes If Operated Solely By Others: NCDRC Case Title: M/S. Telangana Consumer Disputes Redressal Commission Telangana State Commission Validates Builder's Claim of Outstanding Payments Case Title: M/s Narne Estates Pvt., Ltd. Adbul Rahim Case Number: F.A. Telangana State Commission Holds LIC Liable For Deficiency In Service Over Wrongful …

Court orders company to pay ₹5,000 compensation to consumer
3 months, 1 week ago

Court orders company to pay ₹5,000 compensation to consumer

The Hindu  

A consumer court recently directed a mobile phone manufacturer, One Plus, to provide a compensation of ₹5,000 to Bengaluru-based S.M. The company only provided it four months later, on April 24, 2024, after Mr. Ramesh sent a legal notice. This led Mr. Ramesh to file a complaint against One Plus India Technology Private Limited with the Bangalore First Additional District …

Ernakulam consumer rights panel slaps financial firm with fine of ₹7 lakh on charge of cheating
6 months, 1 week ago

Ernakulam consumer rights panel slaps financial firm with fine of ₹7 lakh on charge of cheating

The Hindu  

The Ernakulam District Consumer Disputes Redressal Commission has slapped a financial firm with a fine of ₹7 lakh on charge of cheating a consumer by promising high return on his investment. The opposite parties allegedly assured the complainant that the scheme had the approval of the Reserve Bank of India and the government. However, the complainant later discovered that the …

Consumer Cases Weekly Round-Up: 8th To 14th July 2024
8 months ago

Consumer Cases Weekly Round-Up: 8th To 14th July 2024

Live Law  

Supreme Court 'People Don't Purchase High-End Luxurious Cars To Suffer Discomfort' : Supreme Court Holds Mercedes Benz Liable For Faults In Vehicles The Supreme Court on Tuesday upheld orders of the National Consumer Disputes Redressal Commission granting relief to two companies who had purchased cars from luxury car company Mercedes-Benz for the use of their directors. Chandigarh Failure To Settle …

Consumer Cases Monthly Digest: June 2024
8 months ago

Consumer Cases Monthly Digest: June 2024

Live Law  

National Consumer Disputes Redressal Commission Limitation Period Under Policy Is Shorter Than Statutory Period For Filing Complaint, Unenforceable And Void: NCDRC Holds Oriental Insurance Liable For Deficiency In Service The National Consumer Disputes Redressal Commission, presided by Subhash Chandra and Sadhna Shanker, held that the Consumer Protection Act 1986 provides a two-year limitation period for filing a complaint, and the …

Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money
8 months, 1 week ago

Bangalore District Commission Holds Union Bank Of India Liable For Failure To Refund Wrongfully Debited Money

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K and Rekha Sayannavar held Union Bank of India liable due to its failure to refund the money wrongfully debited from the complainant's bank account while attempting to withdraw from the bank's ATM. Brief Facts: The Complainant attempted to withdraw money from an ATM operated by Union Bank …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
8 months, 2 weeks ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable
8 months, 2 weeks ago

Responsibility Of Bank To Prevent Unauthorized Transactions , Bangalore District Commission Holds SBI Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K and Rekha Sayannavar held State Bank of India liable for deficiency in services due to its failure to safeguard the FD account of a customer which resulted in unauthorized transactions amounting to Rs. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes …

Customer Is Responsible For Losses Caused By Their Negligence : Ernakulam District Commission Dismisses Complaint Against State Bank Of India
8 months, 3 weeks ago

Customer Is Responsible For Losses Caused By Their Negligence : Ernakulam District Commission Dismisses Complaint Against State Bank Of India

Live Law  

The Ernakulam District Commission, presided by Shri. Sreevidhia T.N., held that a customer is responsible for losses caused by their negligence, like sharing payment credentials, until they report the unauthorized transaction to the bank, after which the bank is responsible for subsequent losses. Despite the bank's prompt action in blocking the account upon receiving the complaint to prevent further losses, …

Consumer Cases Weekly Round Up: 17th-23rd June 2024
8 months, 3 weeks ago

Consumer Cases Weekly Round Up: 17th-23rd June 2024

Live Law  

National Consumer Disputes Redressal Commission Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service Case Title: Mahesh Gugnani Vs. M/S. Bangalore District Consumer Disputes Redressal Commission Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable Case Title: Saurabh Kumar vs The Authorized Signatory, Shine.com Case Number: Consumer Complaint …

Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable
9 months ago

Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban bench of Shivarama K, Chandrashekar S Noola and Rekha Sayannvar held Shine.Com liable for deficiency in services due to its failure to provide job-hunting services for which the Complainant paid Rs. Feeling aggrieved, the Complainant approached the Additional District Consumer Disputes Redressal Commission-III, Bangalore Urban, Karnataka and filed a consumer complaint …

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material
9 months, 2 weeks ago

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material

New Indian Express  

HYDERABAD : The District Consumer Disputes Redressal Commission-II, Hyderabad, has directed ed-tech company Byju’s to pay Rs 94,999 for neither providing curriculum material for the JEE - IP course to the complainant’s son nor refunding the course fee. As a matter of fact, despite promising to refund the complete amount, the Byju’s credited Rs 1 into the bank account of …

Compensation Will Have To Be Paid If Money Belonging To Citizen Is Retained By State Entities: Karnataka High Court
9 months, 3 weeks ago

Compensation Will Have To Be Paid If Money Belonging To Citizen Is Retained By State Entities: Karnataka High Court

Live Law  

The Karnataka High Court has said that money belonging to a citizen is his property, and if that is retained by the State entities it amounts to temporary acquisition of property for which as a matter of rule compensation has to be paid to the citizen. If that is retained by the State entities falling under Article 12, that amounts …

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024
11 months, 2 weeks ago

Consumer Cases Weekly Round-Up: 25th to 31st March, 2024

Live Law  

National Consumer Disputes Redressal Commission Damages Involving Motor Vehicles Must Be Adjudicated By Motor Accident Claim Tribunal, Consumer Forums Do Not Have Jurisdiction: NCDRC The National Consumer Disputes Redressal Commission bench comprising Mr Justice Sudip Ahluwalia reiterated that Consumer Fora do not have the jurisdiction to entertain claims/damages involving motor vehicles. District Consumer Disputes Redressal Commission-VII, Southwest Delhi Lack Of …

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024
1 year ago

Consumer Cases Weekly Round-Up: 26th February to 3rd March 2024

Live Law  

State Consumer Disputes Redressal Commission, Uttar Pradesh U.P. District Consumer Disputes Redressal Commission – I, Hyderabad Recurring Defects In Newly Purchased Laptop, Hyderabad District Commission Orders Lenovo To Refund Purchase Amount And Pay Compensation The District Consumer Disputes Redressal Commission – I, Hyderabad bench comprising B. Uma Venkata Subba Lakshmi and C. Lakshmi Prasanna held Lenovo India liable for deficiency …

Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service
1 year ago

Money Not Refunded Despite Failed Transaction, Panipat District Commission Holds Paytm And Manyavar Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Panipat bench comprising Dr. R.K. Dogra and Dr. Rekha Chaudhary held Manyavar and Paytm liable for deficiency in services for failure to refund the money deducted from the Complainant's account despite showing “transaction failed”. The Complainants made several communications with Manyavar and Paytm but didn't receive any satisfactory response from them. Feeling aggrieved, the …

Panchkula: Failure to act on customer’s fraud complaint costs bank ₹80,000
1 year ago

Panchkula: Failure to act on customer’s fraud complaint costs bank ₹80,000

Hindustan Times  

Holding bank deficient in services, District Consumer Disputes Redressal Commission, Panchkula, directed State Bank of India to pay ₹10,000 as compensation to a 63-year-old, Sector 20 resident, who lost ₹64,999 to fraudulent withdrawal in 2021. Disposing of the complaint, SBI bank was directed to pay compensation of ₹10,000 to Tarsem Kumar Mahajan, 63, of Sector-20, Panchkula, along with ₹5,500 as …

Cuttack District Commission Holds Myntra Liable For Failure To Refund Excess Amount Deducted Due To Technical Glitch
1 year, 1 month ago

Cuttack District Commission Holds Myntra Liable For Failure To Refund Excess Amount Deducted Due To Technical Glitch

Live Law  

The District Consumer Disputes Redressal Commission, Cuttack bench comprising Debasish Nayak and Sibananda Mohanty held Myntra liable for deficiency in services for failure to refund excess amount deducted during a single online transaction. The Complainant promptly communicated the same with Myntra and Axis Bank via email, seeking a refund for the excess amount deducted during a single online transaction. Feeling …

Documents Destroyed Due To Fire In Storage Area, Kolkata District Commission Holds IDBI Bank Liable
1 year, 1 month ago

Documents Destroyed Due To Fire In Storage Area, Kolkata District Commission Holds IDBI Bank Liable

Live Law  

The District Consumer Disputes Redressal Commission Kolkata Unit – II bench comprising Sukla Sengupta and Reyazuddin Khan held IDBI Bank liable of deficiency in services for its failure to take utmost care of security and safety of the original documents stored in its storage facility which resulted in destruction of the original documents in a fire incident. However, the bank, …

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024
1 year, 1 month ago

Consumer Cases Weekly Round-Up; 22nd January To 4th February 2024

Live Law  

National Consumer Disputes Redressal Commission National Consumer Commission Holds Raheja Developers Limited for Deficiency in service The National Consumer Disputes Redressal Commission presided by Justice A.P. Liable For Unfair Trade Practice The District Consumer Disputes Redressal Commission, Kullu bench comprising Purender Vaidya and Pooja Gupta held HDFC Life Insurance Company liable for deficiency in services for falsely repudiating the claim. …

Bangalore District Commission Holds Flipkart Liable For Failure To Return After Cancellation Of Order Twice, Orders Refund And Compensation
1 year, 3 months ago

Bangalore District Commission Holds Flipkart Liable For Failure To Return After Cancellation Of Order Twice, Orders Refund And Compensation

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench comprising Sri B. Narayanappa, Smt. held Flipkart liable for cancelling the Complainant’s order two times due to unforeseen circumstances and for failing to refund the deducted amount. Observations by the Commission: The District Commission noted that it was evident from the documents produced by the Complainant that his order was cancelled …

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs
1 year, 4 months ago

Fraudulent Electronic Transfer, Customer Not Liable, Bangalore District Commission Orders SBI To Refund, Pay Compensation And Legal Costs

Live Law  

The Additional District Consumer Disputes Redressal Commission-III, Bangalore bench comprising Sri Shivarama K., Sri Chandrashekar S. Noola and Smt. The District Commission cited a circular issued by the RBI which exempts customers from liability for unauthorized electronic banking transactions. Observations by the Commission: The District Commission held that the SBI had failed to safeguard the complainant's accounts and had not …

Consumer Cases Weekly Round-Up: 9th October 2023 to 15th October 2023
1 year, 5 months ago

Consumer Cases Weekly Round-Up: 9th October 2023 to 15th October 2023

Live Law  

National Consumer Disputes Redressal Commission NCDRC Orders Haryana Transport Department To Pay Compensation For Its Failure To Prevent Smoking Inside Public Buses The National Consumer Disputes Redressal Commission bench comprising Dr Inder Jit Singh directed the Haryana State Transport Department to take appropriate measures to stop the menace of smoking inside the public buses by the drivers, conductors and passengers. …

Consumer forum slaps Rs 85,000 fine on travel firm for deficiency of service
1 year, 6 months ago

Consumer forum slaps Rs 85,000 fine on travel firm for deficiency of service

Deccan Chronicle  

HYDERABAD: What was supposed to be a memorable trip for a newly-wedded couple, ended up in a nightmare. Sriharsha, a software employee from Sainikpuri, approached the Hyderabad district consumer forum-I complaining against online travel firm, MakeMyTrip, for deficiency of service and unfair trade practices. The forum ordered it to refund Rs 85,984 as compensation along with Rs 25,000 for causing …

Can't Be Taken Lightly: Karnataka High Court Refuses To Quash Proceedings Against Five For Allegedly Demanding Money To Withdraw PIL Against Mutt
1 year, 8 months ago

Can't Be Taken Lightly: Karnataka High Court Refuses To Quash Proceedings Against Five For Allegedly Demanding Money To Withdraw PIL Against Mutt

Live Law  

The Karnataka High Court recently dismissed a petition filed by five persons seeking to quash proceedings initiated against them for allegedly demanding money from the Chief Administrator Officer of Ramachandrapura Mutt for withdrawing a PIL filed by Gokarna Hitha Rakshana Samithi against the Mutt, alleging financial irregularities. A single judge bench of Justice K Natarajan said, “Considering the facts and …

Hyderabad Consumer District Commission Directs Paytm To Pay Rs. 3,000 For Deficiency Of Service, Also Awards Litigation Cost
1 year, 8 months ago

Hyderabad Consumer District Commission Directs Paytm To Pay Rs. 3,000 For Deficiency Of Service, Also Awards Litigation Cost

Live Law  

The Hyderabad District Consumer Redressal Commission bench, consisting M. Ram Gopal Reddy, D. Sreedevi, and J. Shyamala, has directed Paytm to pay Rs 3,000 as compensation for the mental distress caused to a consumer. The case involved a situation where the consumer's account was debited while doing a Paytm transaction, but the amount was not transferred to the intended recipient, …

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum
2 years, 6 months ago

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum

Live Law  

A District Consumer Disputes Redressal Commission in Telangana's Nalgonda has held that Flipkart cannot avoid liability for sale of products through its platform over the maximum retail price. It held both the e-commerce platform and the seller jointly and severally liable for such "unfair trade practice" and ordered compensation to be paid to the consumer. Since Flipkart does not directly …

Pune consumer forum direct insurance mediators to pay ₹10,000 to complainant over deficiency in service
6 years, 10 months ago

Pune consumer forum direct insurance mediators to pay ₹10,000 to complainant over deficiency in service

Hindustan Times  

The Pune district consumer forum has directed an insurance mediator, SYSKA Gadget Secure and Leehan Retail Private Limited, to pay a compensation of ₹10,000 to a complainant on account of deficiency in service. The complainant, identified as Sudip Mahesh Kenjalkar, is a lawyer by profession and had filed a complaint with the district consumer forum under Section 12 of Consumer …

Name panel members, HC tells official
7 years, 3 months ago

Name panel members, HC tells official

The Hindu  

The Madras High Court on Wednesday directed the Revenue Secretary to nominate two government officials to a committee constituted by the court under the chairmanship of N. Paul Vasanthakumar, former Chief Justice of Jammu and Kashmir High Court, for disbursing ₹761.97 crore to 9.5 lakh people who had deposited their money in a Madurai-based real estate company. After it was …

SC to Vijay Mallya: Explain transfer of $40 mn to your children
8 years, 2 months ago

SC to Vijay Mallya: Explain transfer of $40 mn to your children

Firstpost  

In October last year the court had rapped Mallya for not making full disclosure of his overseas properties and had asked him to do so within a month. New Delhi: Acting on banks’ allegations that liquor baron Vijay Mallya had transferred US $40 million to his children in “flagrant violation” of various judicial orders, the Supreme Court on Wednesday asked …

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