Reliance Jio-backed Haptik acquires conversational commerce platform Buzzo.ai
5 years, 3 months ago

Reliance Jio-backed Haptik acquires conversational commerce platform Buzzo.ai

Live Mint  

Bengaluru: Artificial intelligence chatbot company Haptik, a subsidiary of Mukesh Ambani-led Reliance Industries Ltd, announced on Tuesday that it has acquired Buzzo.ai, a Mumbai-based conversational commerce start-up. In a statement, the company said that Buzzo.ai, started in 2016 by entrepreneurs Anand Ramachandran and Vivek Arya, is a platform to create an expert advisor-like conversational shopping experience in retail or e-commerce. In April this year, Reliance Industries announced that its subsidiary Reliance Jio had acquired 87% stake in Haptik for about ₹700 crore. But given our mission to enable the paradigm shift from clicks to conversations, commerce was always the next frontier.” Buzzo.ai enables an AI assistant that can understand a customer's need through natural conversation, offers relevant recommendations and explains why that may be the best choice, the statement added.

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History of this topic

Why Haptik’s Aakrit Vaish lets bots do the talking
2 years, 6 months ago

Why Haptik’s Aakrit Vaish lets bots do the talking

Live Mint  

Aakrit Vaish, co-founder and CEO of conversational Artificial Intelligence startup Haptik, has kept away from the media over the last two-three years. Moreover, they knew fully well that tasks like ordering food, groceries or paying bills could be done on a normal mobile app or website— so the Haptik app was “not a must-have”. The Haptik leadership “thought of value …

Jio Platforms’ Haptik claims 300% yoy growth, bullish on Whatsapp e-commerce
3 years, 2 months ago

Jio Platforms’ Haptik claims 300% yoy growth, bullish on Whatsapp e-commerce

Live Mint  

Jio Platforms' conversational AI maker Haptik is tripling business on year-on-year basis and is bullish about e-commerce facility getting developed on instant messaging app Whatsapp, a top official of the company said. Jio Haptik Technologies co-founder and CEO Aakrit Vaish told PTI that the business of the company is growing overseas with the US being its primary market. The major …

Facebook Jio deal: Company invests $5.7 billion for 9.99% stake in India’s Jio Platforms
4 years, 8 months ago

Facebook Jio deal: Company invests $5.7 billion for 9.99% stake in India’s Jio Platforms

CNN  

Hong Kong CNN Business — Facebook is spending billions of dollars for a stake in India’s largest mobile operator, and teaming up with the country’s richest man to tap into an internet boom. The deal, announced Wednesday, will see the US company invest $5.7 billion for a 9.99% stake in Jio Platforms, the digital technology arm of Indian billionaire Mukesh …

Jio announces AI video call assistant to remove customer care call holding times
5 years, 2 months ago

Jio announces AI video call assistant to remove customer care call holding times

Firstpost  

At the India Mobile Congress 2019, Jio unveiled its patent-filed Video Call Assistant based on AI. The AI Video Call Assistant is capable of listening and understanding a customer’s questions. Jio says that the video call bot can be customised as per the brand’s requirements. Mathew Oommen, President of Reliance Jio Infocomm Ltd said, “Jio is committed to bringing innovative …

Reliance Jio Digital Services is now Jio Haptik Techologies
5 years, 2 months ago

Reliance Jio Digital Services is now Jio Haptik Techologies

Live Mint  

Reliance Jio Digital Services Ltd is now Jio Haptik Technologies Ltd. Reliance Industries Ltd, which through its subsidiary Reliance Jio Digital Services Ltd had acquired 87% stake in artificial intelligence chatbot company Haptik Infotech Pvt Ltd this April, has changed its arm's name to Jio Haptik Technologies Ltd. RJDSL had bought the stake in Haptik Infotech for ₹700 crore. The …

Reliance Jio arm acquires 87% in AI chatbot firm Haptik Infotech
5 years, 9 months ago

Reliance Jio arm acquires 87% in AI chatbot firm Haptik Infotech

Live Mint  

Mumbai: Reliance Industries Ltd, through its subsidiary Reliance Jio Digital Services Ltd, has acquired 87% stake in artificial intelligence chatbot company Haptik Infotech Pvt. "On a fully-diluted basis, Reliance will hold about 87% of the business with the rest being held by Haptik founders and employees through stock option grants," RIL said in a press statement. The investment will help …

Reliance Jio acquires Haptik for Rs 200 Cr, could build its own Alexa
5 years, 9 months ago

Reliance Jio acquires Haptik for Rs 200 Cr, could build its own Alexa

India TV News  

Reliance Jio is set to acquire Haptik for over Rs 200 crore. Haptik is one of the world's largest conversational Artificial Intelligence platform and according to a report by Inc42.com late Thursday, the transaction is expected to be complete this week. According to reports citing to company documents, "Reliance Jio Services Ltd and Haptik founders Aakrit Vaish and Swapan Rajdev …

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