Some states are struggling to prepare for calls to the 988 mental health crisis line
NPRSome states are struggling to prepare for calls to the 988 mental health crisis line Enlarge this image toggle caption Memorial Behavior Health Memorial Behavior Health Staff at Memorial Behavioral Health in Springfield, Ill., are on call around the clock to talk with people struggling with suicidal thoughts, drug addiction or other mental health crises. It matters because the National Suicide Prevention Lifeline automatically directs calls to the nearest call centers, and if no one answers, people may wait on hold while they're transferred, said NAMI's Chicago Director of Policy Rachel Bhagwat. But call centers across the country still have many openings available, according to a listing of 988 jobs compiled by the U.S. Substance Abuse and Mental Health Services Administration. "The state really didn't invest in the call center piece at all," said Knaebe, who used to lead the Illinois Department of Human Services Division of Mental Health.
History of this topic
Opinion: The mental health crisis hotline is working. So why doesn’t it get the funding it needs?
LA Times
For L.A. transplants, mobile crisis teams may be out of reach
LA Times
Many big US cities now answer mental health crisis calls with civilian teams -- not police
The Independent
988, one year later: Has the rollout of this crisis lifeline actually improved mental health?
Salon
Housing, mental health: Oregon lawmakers face linked crises
Associated Press
Douglas Emhoff tours 988 call center for mental health
Associated Press
Have you called 988 during a mental health crisis? We want to hear from you
LA Times
States struggle with pushback after wave of policing reforms
Associated Press
How does 988 work?
LA Times
How to help people in psychosis
LA Times
US support to go for mental health crisis teams in Oregon
Associated Press
You Can Now Dial 988 For Mental Health Help. Here's What To Know.
Huff Post
988: US to launch mental health and suicide prevention hotline
Al Jazeera
The new 988 mental health hotline is live. Here's what to know
NPR
Op-Ed: Will the new 988 hotline be a game changer for mental health or a missed opportunity?
LA Times
Replace the police: new response strategies for mental health crisis calls
Salon
More than a dozen cities push to minimize or even eliminate police presence at mental health calls
CNN
Mental health workers to take lead in some NYC 911 calls
Associated Press
When mental health emergencies end in fatal police encounters
CNN
Too many people are dying in police custody – this is why we need a separate 999 helpline for mental health crises
The Independent
When you call an ambulance during a mental health crisis, it's me who picks up. But it shouldn't be this way
The IndependentDiscover Related