Barclays outage explained: What went wrong, who’s affected, and when will it be fixed?

Barclays has faced a serious technical problem over the past two days, which has left customers struggling to carry out even the most basic transactions such as making payments and transferring money. According to outage tracking website Downdetector, there were over 4,000 users reporting problems with accessing Barclay's services, with around 52% of people saying they were having issues with mobile banking, 38% of people reporting issues with online banking and 10% of users having issues with bill payment. “Some customers may be experiencing issues making payments – we’re working to fix this as soon as we can.Your balance may be incorrect and some payments you made or are expecting to receive may not show. Please bear with us while we correct this.” The outage comes at a time when around 20 million of the Barclays' UK customers would have been hoping to cash their first pay cheque of the year while HMRC deadline for self assessment of tax return also nears. One user stated that there 4.7 million bank balance was showing as just 77 pence, they wrote, “Barclays Bank still not working after a full day.