Diplomacy And Conflict Management

Diplomacy is the art, the science, and how nations, groups, or individuals conduct their affairs to safeguard their interests and promote their political, economic, cultural or scientific relations while maintaining peaceful relationships with each other. It is the responsibility of the organisation's stakeholders to make a first-step effort in managing business conflicts with diplomacy, which can be done by openly acknowledging the conflict. Some Essential Tips To Handle Workplace Disputes: When handling workplace conflicts, it's crucial to choose your words carefully. The tone also really matters in how the words are put forward to the conflicting parties, as body language and tone can play a critical role in opening communication with the conflicting parties. To understand the conflict, unless heard well, it would be impossible for the mediator to know how to resolve the dispute, as identifying the conflicts would only be done through the attentive hearing process.