Spam calls are hindering efforts to contact trace and track Covid-19
4 years, 5 months ago

Spam calls are hindering efforts to contact trace and track Covid-19

CNN  

CNN — Nine months into a pandemic that has killed 210,000 people in the United States, health officials are imploring residents to answer their phones. “If contact tracers do not hear back, a text message will be sent with a home visit time and date, and visits may be conducted without confirmation,” the health officials said. About 60% of contact tracing calls are being answered in the state’s northwest health district, said Logan Boss, a spokesman for the Georgia Department of Public Health. Contact tracing and testing are crucial to squelching coronavirus until there’s a widely distributed vaccine or therapeutic drug, said Steve Waters, founder of Contrace Public Health Corps, which provides guidance on Covid-19 contact tracing. “I know there’s a lot of fatigue right now with Covid measures but contact tracing is an important targeted way that the public can use to help protect people in their communities and the people closest to them.” In Columbus, health officials are running a multimedia contact tracing campaign to educate people about their efforts, Newman said.

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