Consumer courts pick up the pace after having their holidays cancelled
9 months ago

Consumer courts pick up the pace after having their holidays cancelled

Live Mint  

New Delhi: National and state consumer forums have resolved more cases than have been filed since the Central Consumer Protection Authority was set up almost four years ago, making inroads into the huge backlog of pending disputes. According to the Press Information Bureau, the number of cases pending in consumer commissions fell from 5.55 lakh in December 2022 to 5.45 lakh in September 2023. One of the reasons for this is that the National Consumer Disputes Redressal Commission started suspending summer vacations for state commissions in 2022 on the recommendations of the consumer affairs ministry, two officials said. Now, the official added, most of the 35 state consumer dispute redressal commissions hear cases online.

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History of this topic

State Consumer Commission can stay order of district commissions: HC
1 month, 3 weeks ago

State Consumer Commission can stay order of district commissions: HC

The Hindu  

The Kerala High Court has held that the State Consumer Dispute Redressal Commission has the inherent power to stay an order of district commissions, subject to the condition that the appeal is duly filed after depositing the statutory amount as provided under the Consumer Protection Act. Dias made the ruling recently while disposing of a petition by a dentist challenging …

'Consumer Forum Members Must Be Paid Properly' : Supreme Court Asks Centre To Decide On Suggestions For Pay, Increments
2 months, 2 weeks ago

'Consumer Forum Members Must Be Paid Properly' : Supreme Court Asks Centre To Decide On Suggestions For Pay, Increments

Live Law  

The Supreme Court recently directed the Union of India to examine and take action on suggestions for minimum salaries, annual increment, and payment of arrears to Presidents and Members of State and District Consumer Commissions. Senior Advocate Gopal Sankaranarayanan, appointed as Amicus Curiae, has proposed amendments to the Consumer Protection Model Rules, 2020 to incorporate the following provisions – Presidents …

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22
3 months ago

CONSUMER CASES WEEKLY ROUND UP: DECEMBER 16 – DECEMBER 22

Live Law  

National Consumer Disputes Redressal Commission Insured Cannot Assume Obligation On Part Of Bank To Renew Policy: NCDRC Case Title: State Bank of India Vs. R. Vishwanatha Pai Case Number: R.P. Haryana Consumer Disputes Redressal Commission Haryana State Commission Holds Ansal Properties Liable For Delay In Possession, Orders Refund And Compensation Case title: Mrs. Neeru Bala Mahendru vs Ansal Properties & …

New consumer complaints platform will let you file cases, attend hearings online
3 months, 2 weeks ago

New consumer complaints platform will let you file cases, attend hearings online

Live Mint  

New Delhi: The department of consumer affairs is preparing to launch a “future-ready" platform to redressing consumer grievances through a new e-Jagriti app and an updated portal, which is expected to streamline the resolution of complaints, two people aware of the matter said. The platform aims to offer a seamless and user-friendly experience, allowing consumers to file complaints, track their …

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC
8 months, 1 week ago

Consumer Forums Can't Entertain Complaints Involving Allegations Of Embezzlement: NCDRC

Live Law  

The National Consumer Disputes Redressal Commission bench of J. Rajendra dismissed a revision petition filed against the postal department pertaining to the confiscation of the Complainant's recurring deposit account due to allegations of embezzlement. Feeling aggrieved, he filed a consumer complaint before the District Consumer Disputes Redressal Commission, Aligarh. Aggrieved by the District Commission's order, the Officials filed an appeal …

Consumer Complaints Must Be Lodged Within Two Years From Date Of Cause Of Action: Delhi State Commission
8 months, 2 weeks ago

Consumer Complaints Must Be Lodged Within Two Years From Date Of Cause Of Action: Delhi State Commission

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal and Ms. Pinki, dismissed a complaint against Oriental Insurance Ltd., citing the presence of a limitation clause. It was further held that consumer complaints are time-barred and need to be filed within two years from the date of the action unless sufficient reasons are present. Observations by the State Commission …

Consumer Cases Weekly Round Up: 17th-23rd June 2024
9 months ago

Consumer Cases Weekly Round Up: 17th-23rd June 2024

Live Law  

National Consumer Disputes Redressal Commission Builder Cannot Force Buyer To Accept Possession After Significant Delays: NCDRC Holds Sushma Buildtech Liable For Deficiency In Service Case Title: Mahesh Gugnani Vs. M/S. Bangalore District Consumer Disputes Redressal Commission Failure To Provide Job-Hunting Assistance, Bangalore District Commission Holds Shine.Com Liable Case Title: Saurabh Kumar vs The Authorized Signatory, Shine.com Case Number: Consumer Complaint …

Supreme Court Posts Pleas Regarding Validity OF Consumer Protection Rules On Appointment Of Members Next Week For Disposal
10 months, 1 week ago

Supreme Court Posts Pleas Regarding Validity OF Consumer Protection Rules On Appointment Of Members Next Week For Disposal

Live Law  

The Supreme Court, ordered that it will hear a batch of an appeals against the Supreme Court against the judgment of the Bombay High Court which struck down Rule 6 of the Consumer Protection Rules, 2020, next week. The quashed Rule prescribed two members from the State bureaucracy and only one member from the judiciary on the Selection Committee that …

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court
1 year, 1 month ago

Delhi State Commission Dismisses Complaint Based On Involvement Of Complex Questions Of Law And Fact, Sets Complainant At Liberty To Approach Civil Court

Live Law  

The State Consumer Disputes Redressal Commission, Delhi bench comprising Justice Sangita Dhingra Sehgal, Ms Pinki and Mr J.P. Agrawal dismissed a complaint against M/s Angel Broking Limited and gave the option to the Complainant to approach the appreciate civil court. The State Commission observed that the complaint involved complex questions of law and fact, which are better suited for resolution …

Consumer Cases Weekly Round Up: 8th To 14th January 2024
1 year, 2 months ago

Consumer Cases Weekly Round Up: 8th To 14th January 2024

Live Law  

National Consumer Disputes Redressal Commission Supertech Realtor Held Liable For Delayed Possession: NCDRC Orders Complete Refund Along With 50,000/- As Costs The National Consumer Disputes Redressal Commission presided by Mr. Subhash Chandra as presiding member has allowed a consumer complaint against Supertech Realtor Pvt Ltd. for failing to deliver possession of a booked unit at 'Super Nova' project in Noida …

Consumer Commission Can Revive Cases Consigned To Records, Does Not Qualify As Review Or Recall: Jammu & Kashmir High Court
1 year, 5 months ago

Consumer Commission Can Revive Cases Consigned To Records, Does Not Qualify As Review Or Recall: Jammu & Kashmir High Court

Live Law  

The Jammu and Kashmir and Ladakh High Court has clarified that restoring a case consigned to records without an adverse order or a decision on parties' rights does not qualify as a review and hence such a case could be called back by the Consumer Commissions. The Court was hearing an appeal filed under Section 17 of the Jammu and …

Consumer Cases Monthly Round-Up: September 2023
1 year, 5 months ago

Consumer Cases Monthly Round-Up: September 2023

Live Law  

Ministry of Consumer Affairs, Food and Public Distribution NCDRC & Department Of Consumer Affairs Claims A Disposal Rate Of 188% In The Month Of August, 2023 In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission. …

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023
1 year, 6 months ago

Consumer Case Weekly Round-Up: 18th September 2023 – 23rd September 2023

Live Law  

Ministry of Consumer Affairs, Food and Public Distribution In an official government notification issued on September 19th, the Ministry of Consumer Affairs, Food & Public Distribution has announced an outstanding achievement in resolving consumer cases by the National Consumer Disputes Redressal Commission. Chandigarh District Consumer Disputes Redressal Commission-I Unilateral Payment Demands Amount to Unfair Trade Practice, Chandigarh District Commission Holds …

Consumer Dispute Should Not Be Considered Trivial Solely Because The Amount Involved Is Small: Gujarat State Commission
1 year, 7 months ago

Consumer Dispute Should Not Be Considered Trivial Solely Because The Amount Involved Is Small: Gujarat State Commission

Live Law  

The bench of the Gujarat State Consumer Dispute Redressal Commission, consisting of M.J. Mehta and P. R. Shah, ruled that a consumer dispute should not be considered trivial solely because of the small amount involved. With the support of a consumer rights organization, Mr. Panchal initiated legal proceedings by filing a complaint with the District Consumer Dispute Redressal Commission, Ahmedabad …

Supreme Court Issues Notice On Petitions Challenging Bombay HC Judgment Striking Down Consumer Protection Rules
3 years, 3 months ago

Supreme Court Issues Notice On Petitions Challenging Bombay HC Judgment Striking Down Consumer Protection Rules

Live Law  

The Supreme Court on Friday issued notices on the special leave petitions filed against the judgment of Bombay High Court which quashed the provisions of Consumer Protection Rules which excluded lawyers with 10 to 20 years experience from appointments to Consumer Commissions.A bench comprising Justices L Nageswara Rao and BR Gavai was considering the special leave petitions filed. The Supreme …

SC to Centre: Fill up vacancies in consumer forums
3 years, 7 months ago

SC to Centre: Fill up vacancies in consumer forums

Deccan Chronicle  

New Delhi: The Supreme Court ordered all states and Union territories on Wednesday to fill up the vacancies in the state and district consumer dispute redressal forums within eight weeks, saying: “We are not giving any extensions. Enough time was given to set the houses in order.” Setting the eight-week deadline to fill all vacancies in these forums, a bench …

Granting Long Adjournments In Consumer Complaints: SC Asks NCDRC President To Look Into The Grievance [Read Order]
4 years, 7 months ago

Granting Long Adjournments In Consumer Complaints: SC Asks NCDRC President To Look Into The Grievance [Read Order]

Live Law  

The Supreme Court has requested the President of National Consumer Disputes Redressal Commission to look into grievance that it is granting long adjournments in consumer complaints.The bench of Justices DY Chandrachud and KM Joseph observed thus while disposing an SLP filed by LM Jewellers who submitted before it that, on 28 February 2020, the National Consumer Disputes Redressal. The Supreme …

Delhi HC Notice To AAP Govt For Not Doing Enough To Enable Consumers Benefit From Consumer Protection Act [Read Order]
6 years, 3 months ago

Delhi HC Notice To AAP Govt For Not Doing Enough To Enable Consumers Benefit From Consumer Protection Act [Read Order]

Live Law  

The Delhi High Court has asked the Delhi government to show cause why rule nisi be not issued against it for its failure to take effective steps to fill up vacancies, adopting summary procedures and providing infrastructure in the various consumer forums to ensure speedy disposal of consumer complaints under the Consumer Protection Act, which is a beneficial legislation.A bench …

Delhi HC dismisses PIL seeking to discontinue summer vacation of the Court
11 years, 8 months ago

Delhi HC dismisses PIL seeking to discontinue summer vacation of the Court

Live Law  

The Delhi High Court yesterday dismissed a PIL seeking to discontinue summer vacation enjoyed by the Court.Observing that the Petitioner was not aware of how the Delhi High Court functions, a Division Bench comprising of Acting Chief Justice BD Ahmed and Justice Vibhu Bakhru said, “Most of the judges spend substantial part of vacation time in writing the judgements at …

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