Ocado suffers first ever drop in sales as shoppers turn to Aldi and Lidl
1 year, 11 months ago

Ocado suffers first ever drop in sales as shoppers turn to Aldi and Lidl

The Telegraph  

Ocado has reported its first ever annual fall in grocery sales as the cost-of-living crisis forced shoppers to put fewer items in their baskets. The online supermarket’s average basket value slipped 1.3pc to £117, despite inflation putting up prices, as customers bought fewer items and shopping less frequently. Hannah Gibson, chief executive of Ocado Retail, said customers were buying more of Ocado’s value range, as well as stocking up on chilled and frozen foods to reduce waste. The decline came despite a record Christmas period for the company, which was buoyed by strong sales of party food and English sparkling wine.

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History of this topic

Ocado is ridiculed by customers over 'atrocious' Christmas substitute choices items after retailer suffers delivery malfunction
22 hours, 36 minutes ago

Ocado is ridiculed by customers over 'atrocious' Christmas substitute choices items after retailer suffers delivery malfunction

Daily Mail  

Ocado has been ridiculed by customers over a series of 'atrocious' substitute choices after the retailer suffered a delivery malfunction. With Christmas Day fast approaching, scores of Brits slammed the retailer for leaving them without key ingredients after a 'robot' malfunctioned at the upmarket food retailer's £185million delivery centre. Scores of customers were left without key staples of a Christmas …

Middle class shoppers flock back to Ocado... but Asda reels as sales slip
8 months ago

Middle class shoppers flock back to Ocado... but Asda reels as sales slip

Daily Mail  

Ocado was yesterday named the UK’s fastest growing supermarket for a second month in a row – while Asda is the only major player to see sales fall. In a closely watched update on the state of the grocery market, industry research group Kantar said Ocado sales were 12.5 per cent higher in the 12 weeks to April 14 than …

Ocado lures back middle class shoppers as it's named UK's fastest growing supermarket
8 months, 3 weeks ago

Ocado lures back middle class shoppers as it's named UK's fastest growing supermarket

Daily Mail  

The boss of Ocado said it has ‘hit the ground running’ this year as it was named the fastest growing supermarket in Britain. Hannah Gibson, chief executive of the online grocer’s joint venture with Marks & Spencer, said it made a ‘strong start to the year’ as price cuts and an expanded range enticed middle-class shoppers back. Delivering the goods: …

Ocado could take M&S to court over joint venture payment row
9 months, 3 weeks ago

Ocado could take M&S to court over joint venture payment row

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. In its latest annual results, Ocado confirmed that the …

Ocado reveals £394m loss as sales improve
9 months, 3 weeks ago

Ocado reveals £394m loss as sales improve

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Ocado has posted a £394 …

Customers shopping differently due to cost-of-living crisis, says Aldi boss
1 year, 2 months ago

Customers shopping differently due to cost-of-living crisis, says Aldi boss

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy The boss of Aldi’s UK …

Ocado bets on shopping ‘fad’ to win back customers
1 year, 4 months ago

Ocado bets on shopping ‘fad’ to win back customers

The Telegraph  

As Britain started to emerge from lockdowns in the middle of 2021, Ocado was riding high. The grocery sector was changed “for good” by the pandemic, boasted the online supermarket’s chief executive, Tim Steiner. Not only were at-home deliveries more convenient, but Steiner believed they were also safer as customers shopping online were less likely to catch “anything nasty”, even …

Ocado announces price cuts to milk and other ‘everyday essentials’
1 year, 5 months ago

Ocado announces price cuts to milk and other ‘everyday essentials’

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Ocado set to post grocery growth in latest festive update
1 year, 11 months ago

Ocado set to post grocery growth in latest festive update

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Tuesday’s update comes after two weeks of UK retail …

Eyes on inflation impact as Ocado to report
2 years, 5 months ago

Eyes on inflation impact as Ocado to report

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Mr Mould said that the fall “reflects inflation, higher …

Marks & Spencer to close 30 stores after slumping to £201m loss
3 years, 6 months ago

Marks & Spencer to close 30 stores after slumping to £201m loss

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Ocado aims for supermarket sweep as online shopping star rises
4 years, 5 months ago

Ocado aims for supermarket sweep as online shopping star rises

The Telegraph  

‘It was frantic,” says Tim Steiner, the co-founder and chief executive of Ocado. It went from ‘oh look, there’s a lot of demand’ to ‘holy s---, what’s happening now?’.” As households locked down and flooded the Ocado website in March, tens of thousands of customers were left staring at a virtual queue with slim hopes of gaining entry, never mind …

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