Op-Ed: Think Facebook is invincible? Here’s how the social media giant can be held accountable
LA TimesFacebook has had a rough month, and deservedly so. In an October Senate hearing, former Facebook employee Frances Haugen made explosive allegations that the company’s own research documented the harms its site inflicts upon users. While 230 lets social media companies off the hook for harmful content posted by users, Facebook’s internal documents and Haugen’s Senate testimony suggest its business model and products are themselves harmful and addictive. For example, the company’s statements about the mental health benefits of social apps for young people glaringly omit its own internal research showing that Instagram use makes body image issues worse for 1 in 3 teenage girls. People who suffer physical or emotional harm from those products — especially teenagers and young adults who are particularly vulnerable to the site’s features — should be able to sue the company without getting bogged down by Section 230.