Delhi consumer commission upholds order directing coaching institute to refund course fee
2 days, 15 hours ago

Delhi consumer commission upholds order directing coaching institute to refund course fee

Hindustan Times  

New Delhi, The Delhi State Consumer Disputes Redressal Commission has upheld the order of a district forum directing a coaching institute to refund one-year fee of around ₹60,000 to a student who had discontinued the course. Delhi consumer commission upholds order directing coaching institute to refund course fee The commission comprising its president Sangita Dhingra Sehgal and other members was hearing an appeal filed by FIITJEE Ltd through its functionary against the district forum’s 2014 order, where it had directed the institute to refund a year’s course fee of around ₹60,750 to the student’s father. The district forum held that FIITJEE, which had received an advance fee for two years, should have immediately refunded one year’s course fee on the complainant’s request. In an order dated December 19, the commission also comprising judicial member Pinki and general member J P Agrawal cited a 2003 verdict of the Supreme Court, according to which, if any educational institution had collected the fees for the entire course in advance from the students, it could only use the fees of the particular semester or year and the balance had to be deposited in a nationalised bank until that fee was due.

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History of this topic

Delhi State Commission Holds FIITJEE Liable For Holding Entire Course Fee Collected In Advance
5 days, 3 hours ago

Delhi State Commission Holds FIITJEE Liable For Holding Entire Course Fee Collected In Advance

Live Law  

The Delhi State Commission bench presided by Justice Sangita Dhingra Sehgal, Judicial Member Pinki and General Member J.P Agrawal has held that coaching institutes collecting fees for the entire course in advance can use the said fees only for the particular semester and the balance amount to be kept deposited in a bank account. Brief background: The complainant's daughter joined …

Educational institutions refund excess fee after Fee Regulatory Commission crackdown
2 weeks, 6 days ago

Educational institutions refund excess fee after Fee Regulatory Commission crackdown

The Hindu  

As the Fee Regulatory Committee issued stringent warnings to educational institutions collecting fees in excess of the government mandated structure, the Dr. Ambedkar Institute Of Technology refunded ₹2.12 lakh to a student from whom it had collected excess fee for a COMED-K seat. The committee then acted upon those complaints and ensured that all the students secured admissions without paying …

Delhi District Commission Holds Coaching Centre Liable For Retaining Advance Fee And Not Refunding Fee for Unutilized Services
3 weeks, 2 days ago

Delhi District Commission Holds Coaching Centre Liable For Retaining Advance Fee And Not Refunding Fee for Unutilized Services

Live Law  

The Delhi district commission has held Extra Marks company liable for retaining the advance fee of entire course and not refunding the same for unutilised portion of services. The bench presided by President Inder Jeet Singh and Member Rashmi Bansal condemned the practice of coaching institutes collecting lump sum fees for services which are yet to be rendered by them. …

Delhi State Commission Holds FIITJEE Liable For Deficiency In Service
1 month ago

Delhi State Commission Holds FIITJEE Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held FIITJEE liable for deficiency in service for collecting the full two-year fee from the complainant without making the required deposit or returning the interest. Dissatisfied with the District Commission's order, FIITJEE filed an appeal before the State Commission of Delhi. In light of these arguments, FIITJEE urged …

Failing To Refund Advances As Per Agreed Terms: Delhi State Commission Holds TDI Infracorp Liable For Deficiency In Service
1 month ago

Failing To Refund Advances As Per Agreed Terms: Delhi State Commission Holds TDI Infracorp Liable For Deficiency In Service

Live Law  

The Delhi State Commission, presided by Justice Sangita Dhingra Sehgal, Ms. Pinki held that failing to refund advances as per the terms of the agreement amounts to deficiency in service. Contentions of the Builder The builder argued that the complaint is not maintainable as the complainant is merely a speculative investor and not a “Consumer” as per the Consumer Protection …

NCDRC Holds New Delhi Institute Of Management Studies Liable For Misleading Student For Joining MBA Course
5 months, 1 week ago

NCDRC Holds New Delhi Institute Of Management Studies Liable For Misleading Student For Joining MBA Course

Live Law  

The National Consumer Disputes Redressal Commission bench of Dr Inder Jit Singh held New Delhi Institute of Management Studies liable for deficiency in service and unfair trade practice for misleading a student into joining its MBA course with the false assurance that the course was being offered in association with Madhuraj Kamraj University. Brief Facts: The Complainant alleged that New …

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material
7 months ago

Consumer forum orders Byju’s to pay Rs 95K for failing to provide curriculum material

New Indian Express  

HYDERABAD : The District Consumer Disputes Redressal Commission-II, Hyderabad, has directed ed-tech company Byju’s to pay Rs 94,999 for neither providing curriculum material for the JEE - IP course to the complainant’s son nor refunding the course fee. As a matter of fact, despite promising to refund the complete amount, the Byju’s credited Rs 1 into the bank account of …

Chandigarh: Coaching centre fined for failing to refund student’s fee
1 year ago

Chandigarh: Coaching centre fined for failing to refund student’s fee

Hindustan Times  

Observing that the institute cannot retain unused money of the complainant in the absence of availing of any services from them, the District Consumer Disputes Redressal Commission has penalised an institute. It was alleged that after the outbreak of Covid-19 pandemic, when the coaching started through online classes, the complainant’s son was taken out from the group of ICSE students …

Students Not To Be Considered As Consumers: Delhi District Commission Dismisses Consumer Complaint
1 year, 3 months ago

Students Not To Be Considered As Consumers: Delhi District Commission Dismisses Consumer Complaint

Live Law  

The District Consumer Disputes Redressal Commission bench in Delhi, presided over by President Surinder Kumar Sharma and member Anil Kumar Bamba dismissed a consumer complaint filed against the Delhi Paramedical & Management Institute alleging deficiency on their part. While relying on a past decision of the NCDRC, the District Commission re-emphasized that educational institutions, particularly vocational institutes, were not service …

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost
1 year, 3 months ago

Trip Cancellation, Chandigarh Commission Orders The Club Resorto Hospitality To Refund Amount, Pay Compensation And Litigation Cost

Live Law  

The District Consumer Disputes Redressal Commission-I, Chandigarh bench, led by Shri Pawanjit Singh as President and Surjeet Kaur as Member, found Club Resorto Hospitality Limited responsible for inadequate service due to the cancellation of the complainants' anniversary trip, which the Club attributed to adverse weather and road conditions. Brief Facts: Ravinder Pal Singh and Sarbjit Kaur availed services from the …

Lumpsum Fee In Advance Exploits Students, Central Delhi Consumer Commission Orders Delhi Academy Of Medical Science To Refund ₹ 1 Lakh
1 year, 4 months ago

Lumpsum Fee In Advance Exploits Students, Central Delhi Consumer Commission Orders Delhi Academy Of Medical Science To Refund ₹ 1 Lakh

Live Law  

Recently, the District Consumer Dispute Redressal Commission, Delhi bench comprising Mr. Inder Jeet Singh, Mrs. Shahina and Mr. Vyas Muni Rai held Delhi Academy of Medical Sciences liable for unfair trade practices for not refunding the fee submitted by a student who was dissatisfied by the classes and service provided by the coaching institute. In response, the complainant highlighted alleged …

Educational Institutes Excluded From Consumer Protection Act, Uttarakhand Commission Clears Indian Maritime University Of Refund Liability
1 year, 5 months ago

Educational Institutes Excluded From Consumer Protection Act, Uttarakhand Commission Clears Indian Maritime University Of Refund Liability

Live Law  

The State Consumer Disputes Redressal Commission, Uttarakhand bench comprising Mr. Justice D.S. Tripathi and Mr. Udai Singh Tolia allowed an appeal filed by the Indian Maritime University contending that Consumer Forums do not have the jurisdiction to deal with admission and fee-refund matters against educational institutes. Relying on certain landmark judgments, the State Commission reiterated that educational institutes do not …

Coaching Institute Conducting Physical Classes Can't Force Online Classes On Students Without Consent: Delhi Consumer Commission Orders Refund
1 year, 11 months ago

Coaching Institute Conducting Physical Classes Can't Force Online Classes On Students Without Consent: Delhi Consumer Commission Orders Refund

Live Law  

A Consumer Dispute Redressal Commission in Delhi has directed a medical coaching institution to refund the entire advance fees paid by a student, observing that it could not force a student to undertake online classes during Covid-19 pandemic, when the student had initially signed up for physical classes.The Commission observed,"It is undisputed facts between the parties that coaching to. A …

Karnataka Consumer Forum Orders Byju's To Refund Fees To Student Over Failure To Provide 'Proper Learning App'
2 years, 5 months ago

Karnataka Consumer Forum Orders Byju's To Refund Fees To Student Over Failure To Provide 'Proper Learning App'

Live Law  

A district consumer forum in an ex-parte order issued on May 10, directed Think & Learn Pvt. Ltd, which provides Byjus's learning app, to refund fees of a student who alleged that the ed-tech company did not provide him with a proper learning app and offered a tab which was cheaper in value than the one initially promised. The complainant …

Consumer Forum Directs Coaching Centre To Refund Fee To Father After His Daughter Failed Class 9 Exams
3 years, 10 months ago

Consumer Forum Directs Coaching Centre To Refund Fee To Father After His Daughter Failed Class 9 Exams

Live Law  

Holding a coaching institute liable for 'deficiency of service' under the Consumer Protection Act, the District Consumer Redressal Forum at Bengaluru has directed it to refund the fee collected from a father whose daughter failed in the class 9 exams.As per the complaint filed by one Trilok Chand Gupta, it was stated that relying on the assurances and promises made …

Coaching Centres Shouldn't Be Money Collection Machines: Chandigarh State Consumer Protection Commission [Read Order]
5 years, 5 months ago

Coaching Centres Shouldn't Be Money Collection Machines: Chandigarh State Consumer Protection Commission [Read Order]

Live Law  

State Consumer Disputes Redressal Commission of Chandigarh has upheld the decision of the District Forum which had directed FIIT-JEE to refund the fee taken in advance on account of the child being unable to attend classes due to medical reasons. The forum also went on to declare the practice of coaching institutes to collect fee in advance as an unfair …

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