Patching the problem relating to accountability
A view shows a Microsoft logo at Microsoft offices in Issy-les-Moulineaux near Paris, France, March 25, 2024. "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts," the company said in a statement. Microsoft seems to be ready to pretend it is simply a victim rather than an accountable party, saying in a status update that it had fixed the underlying issue but that users would still feel "residual impact". The company should realize that along with the huge profits associated with its dominance of the crucial market niche that is of strategic importance to security of various sectors, it shoulders corresponding social responsibilities and obligations to ensure not only the reliability of its operating systems but also its after-sales services, which should include compensation for losses caused by its partner companies. The incident should serve to prompt policymakers and lawmakers worldwide to work together to come up with more feasible regulations and laws to spur such dominant corporations in key sectors to shoulder their due responsibilities.

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