Call drops: Delhi HC upholds Trai order on compensation
New Delhi: The Delhi high court on Monday upheld the telecom regulator’s decision to make it mandatory for service providers to compensate subscribers for call drops from 1 January 2016. A bench comprising chief justice G. Rohini and justice Jayant Nath dismissed a clutch of petitions filed by Cellular Operators Association of India and 21 telecom operators, including Bharti Airtel Ltd, Aircel Ltd, Vodafone India Ltd and Idea Cellular Ltd. “We uphold the validity of the regulation,” the bench said. Telcos had opposed the notification which they termed “arbitrary and without application of mind” while holding that there were various reasons for call drops beyond the control of telecom service providers and that it was impossible to find the exact reason for each such drop. According to Trai’s 16 October notification, telcos would credit ₹ 1 to a user for every call drop, subject to a maximum of ₹ 3 per day.
Telcos penalised Rs 3.2 cr for call drop in 12 months; maximum on Vodafone Idea
Delhi HC Dismisses Vodafone’s Appeal Against TRAI’s IUC Fixing [Read Judgment]
Discover Related
UPI Transactions Down In India, NPCI Says THIS
India’s public wifi ambitions falters as telcos resist subsidising their rivals
Consumer rights: Delhi HC verdict on 'no mandatory service charge' explained
Government employee placed under ‘digital arrest’ loses ₹8.5 lakh
Delhi CM alleges large-scale mismanagement by AAP govt in DTC
NCLAT reduces CCI's fine on Google in Play Store case by 75% to ₹217 crore
Service charge not mandatory, restaurants can't levy it: Delhi High Court
Spam calls: Vodafone Idea, Jio, Airtel tap vendors for caller ID service
HC orders PNB to pay ₹5L compensation to former employee
‘Women have phones out, waiting for ₹2,500’: Atishi's jibe at Delhi govt
Fake call centre in Hyderabad’s Hitech city targeted NRIs and US citizens; 63 arrested
SC orders compensation for workers affected by GRAP curbs: No orders needed
Man duped of ₹5.81 lakh in ‘insurance payout’ scam
Frivolous appeals hold up CCI penalties. Stricter rules may make that tougher