The water industry got itself into a mess – why should customers pay the price?
The IndependentThe water industry regulator’s website crashed this morning as it announced by quite how much the privatised water companies will soon be able to rinse its customers. Despite Thames Water declaring it had made “solid progress” on its transformation and turnaround, it’s not exactly clear what “progress” means in this instance. Companies like to report several different measures of profit, and Thames Water – which, remember, still needs to find £3bn to survive past March – says its earnings before interest, taxes, depreciation, and amortisation, increased by 14 per cent to £715m, when compared with the same period in 2023. But that’s not all: the company also reported a stunning 40 per cent increase in total pollution incidents, blamed on “record rainfall”. “We are consistently held up as sector leaders, being repeatedly recognised at the highest level for our environmental performance over the last five years.” Water companies are monopolies.