Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission
1 year, 7 months ago

Refusal To Repair Defective TV And Issue Refund, Flipkart And TV Manufacturer Held Liable By Tiruvallur District Commission

Live Law  

Recently, the District Consumer Disputes Redressal Commission, Tiruvallur, Tamil Nadu bench comprising Dr. S.M. P. Murugan held Flipkart India and the TV manufacturer liable for firstly, delivery a defective TV and subsequently, failing to repair it or refund the amount. Thus, the Complainant filed a complaint in the District Consumer Disputes Redressal Commission, Thiruvallur, Tamil Nadu seeking for refund of the TV cost along with a compensation of Rs. Observations of the Commission: The District Commission perused the evidence provided by the complainant to hold that the both the manufacturer of the TV and Flipkart engaged in deficient service and unfair trade practices by selling a defective TV to the Complainant. 172021, wherein the Tripura State Consumer Commission held Amazon Seller Service and Amazon Courier Service liable as the defective product was being stored and delivered by them.

Held Complainant Product Refund Flipkart District Commission Thiru Liable Manufacturer Defective Tv Even The Agent  liable  flipkart  held  issue  tv  refund  refusal  repair  tiruvallur  manufacturer  product  rs  complainant  district  commission

History of this topic

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement
3 months, 1 week ago

Delhi State Commission Holds LG Electronics And Croma Liable For Deficiency In Service Due To Unapproved TV Display Panel Replacement

Live Law  

The State Consumer Disputes Redressal Commission, Delhi presided by Justice Sangita Dhingra Sehgal and Ms. Pinki held LG Electronics Pvt Ltd. and Croma liable for deficiency in service as they replaced the TV display Panel without the consent of the complainant. Through an order dated 08.04.2021, the District Commission held the appellants liable for deficiency in service as the panel …

Mere Allegations Of Negligence Are Insufficient To Prove Deficiency: Ernakulam District Commission
6 months, 3 weeks ago

Mere Allegations Of Negligence Are Insufficient To Prove Deficiency: Ernakulam District Commission

Live Law  

The Ernakulam District Commission, presided by Shri. Sreevidhia T.N., held that mere allegations of negligence are insufficient and concrete evidence is required to hold a manufacturer liable for deficiency in service. Brief Facts of the Case The complainant purchased a TCL LED TV with a three-year warranty from a TCL Showroom. However, the complainant faced delays and poor service, including …

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable
8 months, 3 weeks ago

Failure To Ship/Deliver Product Despite Receiving Payment, Bangalore District Commission Holds Flipkart Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-I, Bangalore bench of B. Narayanappa, Jyothi N and Sharavathi S.M. held Flipkart liable for deficiency in services due to its failure to ship or deliver a product despite receiving payment and its failure to resolve the issue. Feeling aggrieved, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-I, …

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable
8 months, 3 weeks ago

Intermediary Platforms Must Display Contact Details And Address Of Sellers, Hisar District Commission Holds Flipkart Liable

Live Law  

The District Consumer Disputes Redressal Commission, Hisar bench of Jagdeep Singh, Rajni Goyat and Amita Agarwal held Flipkart liable for deficiency in services for failure to display the name, address, and contact details of sellers and failure to return the defective product provided to the Complainant. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal …

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs
8 months, 3 weeks ago

Kozhikode District Commission Holds MyG Digital, LG India And Its Service Centre Liable For Withholding TV Sent For Repairs

Live Law  

The District Consumer Disputes Redressal Commission, Kozhikode bench of P.C. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kozhikode, Kerala against the Seller, LG Service Centre and LG Electronics India. Observations by the District Commission: The District Commission held that the conduct of the Seller, LG Service Centre and LG Electronics India in …

Kollam District Commission Holds Flipkart, Thomson Digital, Service Provider Liable For Selling Defective TV And Failure To Provide Replacement
9 months ago

Kollam District Commission Holds Flipkart, Thomson Digital, Service Provider Liable For Selling Defective TV And Failure To Provide Replacement

Live Law  

The District Consumer Disputes Redressal Commission, Kollam bench of SK Sreela and Stanly Harold held Thomson Digital, Jeeves Service Center and Flipkart liable for deficiency in services. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Kollam, Kerala against Thomson Digital, Jeeves Service Centre and Flipkart. Despite the defect occurring within the warranty period, …

Idukki District Commission Holds TV Service Centre Liable For Failure To Repair TV Despite 3-Year Protection Plan
9 months ago

Idukki District Commission Holds TV Service Centre Liable For Failure To Repair TV Despite 3-Year Protection Plan

Live Law  

The District Consumer Disputes Redressal Commission, Idukki bench of C. Sureshkumar and Ampady K.S. held Jeevas Company liable for deficiency in services for failure to repair a TV despite the complainant purchasing a three-year TV protection plan for Rs. Feeling aggrieved, the Complainant filed a consumer complaint in the District Consumer Disputes Redressal Commission, Idukki, Kerala against Motorola, the Seller …

Bangalore District Commission Holds TVS Liable For Non-Delivery Of Helmet Despite Receiving Due Consideration
9 months, 1 week ago

Bangalore District Commission Holds TVS Liable For Non-Delivery Of Helmet Despite Receiving Due Consideration

Live Law  

The Additional District Consumer Disputes Redressal Commission-IV, Bengaluru bench of Ramachandra M.S., H. N. Shrinidhi and Nandini H Kumbhar held TVS liable for deficiency in services for failing to deliver a helmet and resolve the Complainant's issue within a reasonable time. Aggrieved by the actions of TVS, the Complainant filed a consumer complaint in the Additional District Consumer Disputes Redressal …

Failure To Initiate Refund Despite Receiving Wrongly Delivered TV Back, Bangalore Urban District Commission Holds Amazon Liable
11 months ago

Failure To Initiate Refund Despite Receiving Wrongly Delivered TV Back, Bangalore Urban District Commission Holds Amazon Liable

Live Law  

The Additional District Consumer Disputes Redressal Commission-II, Urban Bangalore bench comprising Vijaykumar M. Pawale, V. Anuradha and Renukadevi Deshpande held Amazon liable for failure to initiate a refund after the wrongly delivered Samsung T.V. Feeling aggrieved, they filed a consumer complaint in the Additional District Consumer Disputes Redressal Commission-II, Urban Bangalore against Amazon. Observations by the District Commission: The District …

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020
11 months ago

Ernakulam District Commission Holds Flipkart Liable For Non-disclosure Of Seller Information As Mandated By E-Commerce Rules 2020

Live Law  

The District Consumer Disputes Redressal Commission, Ernakulam bench comprising D.B. V and Mrs. Sreevidhia T.N held Flipkart liable for failure to disclose seller information, as mandated under Rule 5 of the Consumer Protection Rules, 2020. Consequently, feeling aggrieved, the Complainant approached the District Consumer Disputes Redressal Commission, Ernakulam, Kerala and filed a consumer complaint against Flipkart and Zest Money. Observations …

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues
1 year ago

Manufacturer Dutybound To Address Issues Even If Complaint Is Raised Through Intermediary, Chandigarh District Commission Order Samsung To Resolve Issues

Live Law  

The District Consumer Disputes Redressal Commission-I, U.T. Chandigarh bench comprising Pawanjit Singh and Suresh Kumar Sardana directed Samsung to resolve the contentions raised by the Complainant regarding the malfunctioning of the AC within 30 days. The District Commission held that Flipkart had a duty to advise the Complainant to address the matter with Samsung for necessary repairs or to facilitate …

Cuttack District Commission Holds Flipkart Liable For Delivering Defective Cadbury Bourn Vita Product And Failing To Resolve Complainant's Concerns
1 year, 2 months ago

Cuttack District Commission Holds Flipkart Liable For Delivering Defective Cadbury Bourn Vita Product And Failing To Resolve Complainant's Concerns

Live Law  

The District Consumer Disputes Redressal Commission, Cuttack bench comprising Sri Debasish Nayak and Sri Sibananda Mohanty held Flipkart Internet Private Limited liable for deficiency in service. Flipkart failed to resolve the Complainant's concerns, who received a defective Cadbury's Bourn Vita Chocolate Health Drink Pouch, of a different size. The District Commission dismissed Flipkart's argument that it is a mere online …

Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service
1 year, 2 months ago

Ernakulam District Commission Holds M/S Flipkart Liable For Deficiency In Service

Live Law  

The Ernakulam District Consumer Disputes Redressal Commission, Kerala headed by D.B. held the opposite party liable for deficiency in service and unfair trade practices due to discrepancies between the product Brief Facts of the Case The complainant purchased a Smart TV from Flipkart with a specified RAM and memory; however, the TV had lower specifications upon delivery. Contentions of the …

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service
1 year, 4 months ago

Dharamshala District Commission Holds Harman International And Online Seller Liable For Deficiency In Service

Live Law  

The District Consumer Disputes Redressal Commission, Dharamshala bench comprising Mr Hemanshu Mishra, Ms Arti Sood and Shri Narayan Thakur held Consulting Rooms Private Limited and Harman International Private Limited liable for selling a defective JBL Bluetooth Soundbar and Subwoofer. The complaint sought a direction from the District Commission for the replacement of the defective Soundbar and subwoofer, along with compensation …

Unilateral Cancellation Of Online Order Amounts To Unfair Trade Practice, Ganjam District Commission Holds Flipkart Liable
1 year, 5 months ago

Unilateral Cancellation Of Online Order Amounts To Unfair Trade Practice, Ganjam District Commission Holds Flipkart Liable

Live Law  

The District Consumer Disputes Redressal Commission in Ganjam, Berhampur bench comprising Satish Kumar Panigrahi held Flipkart liable for unfair trade practices for cancelling the order without the consent of the complainant. Acting upon this guidance, Mr Behera approached the Ganjam District Consumer Court and initiated proceedings against Flipkart, accusing the e-commerce company of unfair and deceptive trade practices, including misleading …

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs
1 year, 6 months ago

Intermediaries Liable For Defective Products, North-East Delhi Commission Orders Flipkart And Lenovo To Refund Phone Cost, Pay 15k For Mental Agony And 5k For Litigation Costs

Live Law  

Recently, the North-East Delhi District Consumer Disputes Redressal Commission bench comprising Surinder Kumar Sharma and Anil Kumar Bamba noted that intermediaries like Flipkart and Amazon held a certain responsibility in ensuring product quality within their platform. Vs. Gopal Krishan, First Appeal No.27 of 2017 where the National Consumer Dispute Redressal Commission held that online platforms like Amazon, even if serving …

Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer
1 year, 7 months ago

Flipkart Violates E-Commerce Disclosure Guidelines, Berhampur District Commission Orders Compensation Of Rs. 20,000 To Consumer

Live Law  

Recently, the District Consumer Disputes Redressal Commission, Berhampur bench comprising Mr Satish Kumar Panigrahi and Mrs Saritri Pattanaik held Flipkart liable for cancelling a customer’s order citing unforeseen error by the seller. Additionally, the complainant argued that Flipkart’s actions of non-disclosure fall under sub-clause of Regulation 5 of the Consumer Protection Rules, 2020, indicating a violation of these regulations. Regarding …

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum
2 years, 6 months ago

Flipkart & Its Sellers Jointly Liable For Charging Over MRP: District Consumer Forum

Live Law  

A District Consumer Disputes Redressal Commission in Telangana's Nalgonda has held that Flipkart cannot avoid liability for sale of products through its platform over the maximum retail price. It held both the e-commerce platform and the seller jointly and severally liable for such "unfair trade practice" and ordered compensation to be paid to the consumer. Since Flipkart does not directly …

Karnataka High Court stays NCLT proceedings against Flipkart
5 years, 4 months ago

Karnataka High Court stays NCLT proceedings against Flipkart

Live Mint  

Bengaluru: Flipkart India Pvt Ltd on Wednesday said the Karnataka High Court has stayed insolvency proceedings against Walmart-owned Flipkart in the National Company Law Tribunal that was initiated by a supplier. CloudWalker Streaming Technologies Pvt Ltd, a Mumbai-based supplier of LED televisions, had filed the insolvency plea to recover ₹27 crore from Flipkart. A Flipkart spokesperson, in an email response, …

Flipkart hit by Rs 27,000 in fines by consumer forum
8 years, 7 months ago

Flipkart hit by Rs 27,000 in fines by consumer forum

Deccan Chronicle  

Hyderabad: A consumer forum in Bengaluru has found fault with online shopping giants, Flipkart and WS Retail, for their failure to honour a commitment vis-a-vis delivery of products, and ordered payment of hefty compensation by way of damages to an online consumer. The 3rd Additional Bangalore Urban District Consumer Disputes Redressal Forum, in its ruling on July 27, said there …

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