Centre, telcos in blame game over call drops
9 years, 7 months ago

Centre, telcos in blame game over call drops

The Hindu  

If you are a mobile phone user, especially in metros such as Delhi or Mumbai, you may already know what a call drop is. The top telcos have expressed helplessness in dealing with the problems of call drops and poor network quality, warning that the situation may deteriorate further if the government does not support expansion of mobile tower infrastructure and increasing spectrum holding. “Roadblocks in installation of cell sites and arbitrary shutting down of operational ones is leading to network congestion and spotty coverage… The reasons vary from State bodies’ actions against towers without prior notices; restrictions imposed by municipalities coupled with sealing orders being issued; power supply issues; difficulties in getting clearances for installing sites; non-renewal of lease due to reasons such as EMF-related misconceptions to fibre cuts due to other infrastructure projects,” the industry has said. It is their basic service obligation… the projected acute shortage of towers can not be accepted as the reason for call drops and the same has been conveyed to them,” Telecom Secretary had said post meeting with operators on the issue. Telecom Minister Ravi Shankar Prasad, on many occasions, has dismissed the ‘campaign on radiation’, saying radiation rules implemented in India are 10 times more stringent than international standards.

India Delhi Telecom Network Service Towers Call Drops Cell Sites  service  telecom  network  towers  centre  poor  game  delhi  sites  radiation  operators  drops  quality  blame  telcos

History of this topic

Telecom Ministry to soon introduce steps to reduce call drops
4 months, 2 weeks ago

Telecom Ministry to soon introduce steps to reduce call drops

India Today  

The Union Telecommunications Ministry is working to solve the issue of call drops on war-footing, following several complaints. While earlier, local service area was done to check the quality, the ministry will now conduct cell level monitoring. Graded financial disincentives of upto Rs 3 lakh per parameter will be imposed for non-compliance, for consecutive non-compliance with defined standards across 30 …

Cellphone service is getting worse in the US - but carriers like AT&T, Verizon and T-Mobile say there's a good reason for dropped calls and texts
1 year, 3 months ago

Cellphone service is getting worse in the US - but carriers like AT&T, Verizon and T-Mobile say there's a good reason for dropped calls and texts

Daily Mail  

Cellphone users across the U.S. are experiencing frustrating reception levels as more calls, texts and data dropped in 2023 than in previous years. Speaking about the reason for reduced cellphone reception, Tran told CBS News: 'It is absolutely possible for a number of reasons,' adding that while it is a lesser issue, smoke from wildfires can absorb or reflect cell …

Improve telecom service quality immediately, report call drop data at state level too: TRAI to telcos
2 years, 1 month ago

Improve telecom service quality immediately, report call drop data at state level too: TRAI to telcos

The Hindu  

Amid rising instances of service quality issues and consumer complaints, Telecom Regulatory Authority of India has asked telecom operators to report call drop and outage data at the State-level also and take immediate steps to "demonstrate visible improvement" in quality of service and connectivity experience for consumers across the country. TRAI officials met telecom companies including Reliance Jio, Bharti Airtel …

Receiving Pesky Calls? Survey Shows Most Are About Financial Services & Why DND is Ineffective
2 years, 1 month ago

Receiving Pesky Calls? Survey Shows Most Are About Financial Services & Why DND is Ineffective

News 18  

Pesky phone calls and SMSes, rampant call drops, 5G service are some of the issues that the Telecom Regulatory Authority of India will take up during its meeting with mobile phone operators on February 17. In this context, LocalCircles had conducted a survey, which showed 45% of respondents received 3-5 annoying phone calls every day while 16% get such calls …

Wrong signal: 5G towers blamed for rise in Covid cases in Haryana
3 years, 10 months ago

Wrong signal: 5G towers blamed for rise in Covid cases in Haryana

Hindustan Times  

Mobile towers can transmit coronavirus! In view of the rumours blaming telecom towers for the rising Covid-19 fatalities in the state, the Haryana government has directed deputy commissioners and superintendents of police to crack down on misguided elements. Alarmed by the swiftness with which the misinformation blaming mobile towers for the rising Covid-19 fatalities in the state is spreading, the …

Sabotaging telecom infra, disrupting services in Punjab strongly condemned, says COAI, after protesters target 1,500 mobile towers
4 years, 3 months ago

Sabotaging telecom infra, disrupting services in Punjab strongly condemned, says COAI, after protesters target 1,500 mobile towers

Firstpost  

The COAI’s remark comes a day after CM Amarinder Singh told the Punjab police to take strict action against those involved in destruction of mobile towers and disruption of telecom services in the state New Delhi: Industry body COAI on Tuesday “strongly condemned” the sabotaging of telecom network infrastructure and disruption of services as a form of protest, after over …

Phone services likely to be hit as telecom towers stare at diesel crunch amid COVID-19 lockdown
5 years ago

Phone services likely to be hit as telecom towers stare at diesel crunch amid COVID-19 lockdown

India TV News  

Phone services likely to be hit as telecom towers stare at diesel crunch amid COVID-19 lockdown Local authorities have asked the personnel of the telecom service providers at network operation centers and call centers to shut operations in view of the restrictions, says report. As India goes into a 21-day nation-wide lockdown till April 14, phone services is likely to …

All major telcos fail to meet service quality norms in June-September 2018; call drops higher on Idea, Vodafone networks
6 years, 2 months ago

All major telcos fail to meet service quality norms in June-September 2018; call drops higher on Idea, Vodafone networks

Firstpost  

Idea network also failed to meet call drop norm due to around network availability parameter in Assam and North East while BSNL also failed to meet the criteria in West Bengal. Idea breached call drop norms in Madhya Pradesh, UP West, while Vodafone network failed to meet criteria in UP East and UP West telecom circles. Call drops on Idea …

Mobile call drops: More infra needed; govt will ensure quality service, assures Telecom Secretary Aruna Sundararajan
6 years, 10 months ago

Mobile call drops: More infra needed; govt will ensure quality service, assures Telecom Secretary Aruna Sundararajan

Firstpost  

There have been multiple reports on call drops faced by the country’s nearly 1-billion mobile users and falling quality standards and the sector watchdog has also been seeking to improve the quality. Mumbai: Stressing the importance of providing quality mobile network services to the rapidly expanding subscriber base, Telecom Secretary Aruna Sundararajan on Thursday said the country needs much more …

Call drops to rise as civic bodies seal 566 towers
6 years, 11 months ago

Call drops to rise as civic bodies seal 566 towers

The Hindu  

People in the Capital may face a rise in call drops and slow Internet as municipal corporations have sealed 566 mobile towers, industry body Tower and Infrastructure Providers’ Association said on Tuesday. ‘Coercive action’ “.suo motu coercive action on sealing of mobile towers leads to solemn issues such as slow Internet speed, network congestion, call drops, etc. The overall regressive …

Telcos Need to Sort Out Issues to Fix Call Drop Malaise: DoT
7 years, 2 months ago

Telcos Need to Sort Out Issues to Fix Call Drop Malaise: DoT

The Quint  

The DoT has taken up the issue around rolling out of telecom infrastructure in states, she said, adding that “the industry has to get its act together. They have to earmark more investments into infrastructure.” TRAI’s new and stringent call drop rules came into force from 1 October 2017 and the quarter-ended December 2017 will see the first instance of …

Telcos to be fined Rs 5 lakh over call drops starting October 1, says TRAI
7 years, 7 months ago

Telcos to be fined Rs 5 lakh over call drops starting October 1, says TRAI

India TV News  

The Indian telecom watchdog on Friday announced stricter rules over call drops and said telecom operators who don't meet the norms can be fined at least Rs 5 lakh. "Graded financial disincentives in case service providers fail to meet the DCR benchmarks have been introduced, in which amount payable may depend upon the extent of deviation from the benchmarks," the …

Call drops situation to improve in coming months: Telecom Minister
8 years, 8 months ago

Call drops situation to improve in coming months: Telecom Minister

Firstpost  

There will be positive results in the next 3-4 months in addressing the problem of call drops, telecom minister Manoj Sinha told the Lok Sabha today, while expressing commitment to get rid of the “black spot.” There will be positive results in the next 3-4 months in addressing the problem of call drops, telecom minister Manoj Sinha told the Lok …

Call Drop: Telcos commit Rs 20K crore for towers, seek new spectrum
8 years, 8 months ago

Call Drop: Telcos commit Rs 20K crore for towers, seek new spectrum

The Hindu  

Grappling with mobile call drop menace, telecom operators on Monday committed to install 1 lakh towers within a year, entailing investments of about Rs 20,000 crore, and sought more spectrum from the government. “Telecom operators have installed 48,000 towers in last 45 days, out of 60,000 towers they promised to install in 100 days,” Telecom Minister Manoj Sinha told reporters …

Airtel, Vodafone and Reliance receive maximum complaints on quality of services
8 years, 8 months ago

Airtel, Vodafone and Reliance receive maximum complaints on quality of services

India TV News  

New Delhi: Bharti Airtel, Vodafone and Reliance Communications have received the maximum consumer complaints about poor service and call drops in the last three years and the trend continues. Telecom Minister Manoj Sinha shared data regarding poor services and call drops received by the Telecom Regulatory Authority of India, which said that nearly one-third complaints received in the first half …

Call drops: Dealing with the menace or just shifting goal posts?
8 years, 9 months ago

Call drops: Dealing with the menace or just shifting goal posts?

India TV News  

New Delhi: It is nothing short of an irony that the world’s second largest mobile user market that boasts of being the world’s fastest growing economy is plagued by poor infrastructure and overloaded networks to an extent that many callers are cut off even before they can finish a sentence. So, on one hand we have Union Minister Ravi Shankar …

Telcos to set up 70,000 towers to address call drop issue
8 years, 9 months ago

Telcos to set up 70,000 towers to address call drop issue

India TV News  

New Delhi: The telecom service providers on Friday presented a 100-day action plan to the government on call drops and said collectively they will set up 70,000 base transceiver stations within that time-frame. First and foremost they said they will set up 70,000 BTS across the country in 100 days to address call drop problems," Rajan S. Mathews, Director General, …

Fears over harm from telecom towers put to rest by Courts
8 years, 9 months ago

Fears over harm from telecom towers put to rest by Courts

Firstpost  

Health can’t be cited as a reason anymore for denial of permission to set up telecom towers after recent court judgements but the authorities must hasten the process of approvals if call drops have to come down, a top stakeholder has said. “With the judgements of the Delhi High Court, the municipal body can’t say any more that they will …

Call drop issue: Videocon welcomes SC judgement, assures that efforts to reduce call drops will continue
8 years, 10 months ago

Call drop issue: Videocon welcomes SC judgement, assures that efforts to reduce call drops will continue

Firstpost  

Mobile operator Videocon Telecom Wednesday welcomed Supreme Court’s decision to strike down the Trai regulation making it mandatory for telecom companies to compensate subscribers for call drops, but added that efforts of operators to resolve the problem will continue. “From operators’ point of view, it is a good judgement and operators will be very happy with it,” Videocon Telecom’s Director …

Telcos ‘need to do more’ to improve call quality: Telecom Minister Ravi Shankar Prasad
8 years, 10 months ago

Telcos ‘need to do more’ to improve call quality: Telecom Minister Ravi Shankar Prasad

India TV News  

New Delhi: With the Supreme Court annulling the call drop compensation regulation, Telecom Minister Ravi Shankar Prasad has said that the telecom operators ‘need to do more’ to improve quality. He also said that the ultimate call on the future direction needs to be taken by TRAI as tariffs and quality of services fall under its domain. The minister also …

'Call Drops as Telcos not investing despite earning Rs 250 Cr a day': TRAI
8 years, 11 months ago

'Call Drops as Telcos not investing despite earning Rs 250 Cr a day': TRAI

Live Law  

The Telecom Regulatory Authority of India today defended before the Supreme Court the decision to charge telecom companies for call drops alleging that a cartel of 4-5 telecom firms having a billion subscribers are making Rs 250 crore a day but not making investments on their network to improve services to check the menace.“There is a cartel of four-five telecom …

Why don't you correct your system to fix call drops, SC asks telecos
9 years ago

Why don't you correct your system to fix call drops, SC asks telecos

India TV News  

New Delhi: The Supreme Court has agreed to hear a plea by the Cellular Operators' Association of India and Association of Unified Telecom Service Provider of India challenging the TRAI's order making it mandatory for telcos to compensate subscribers for call drops from January 1, 2016. As Sibal said that service providers have crores of customers and under the regulations, …

Have you considered objections: High Court to TRAI on call drops
9 years, 2 months ago

Have you considered objections: High Court to TRAI on call drops

The Hindu  

The Delhi High Court on Thursday asked the Telecom Regulatory Authority of India if it had considered the objections raised by the cellular service providers to its new regulation asking them to pay compensation for call drops experienced on their networks. The October 16, 2015 regulation mandates cellular service operators to pay consumers Re.1 per call drop experienced on their …

TRAI blames lack of investment in infrastructure for call drops
9 years, 2 months ago

TRAI blames lack of investment in infrastructure for call drops

The Hindu  

The Telecom Regulatory Authority of India on Wednesday held the lack of investment by mobile service providers in the network infrastructure, including mobile towers, responsible for the problem of call drops. In an affidavit filed in the Delhi High Court in response to a writ petition challenging a new rule imposing a fine for each call drop on mobile operators, …

29,000 new mobile towers installed to check call drops, says Ravi Shankar Prasad
9 years, 3 months ago

29,000 new mobile towers installed to check call drops, says Ravi Shankar Prasad

Firstpost  

A total of 29,000 new telecom towers were installed by private telecom operators across the country after government took strong exception to the problem of call drops, Telecom Minister Ravi Shankar Prasad said today. Following a directive by Prime Minister Narendra Modi, the Telecom Ministry told the private telecom operators that strong action will be taken if the problem of …

Call Drops: TRAI Says no Coercive Steps Against Telcos Till 6 Jan
9 years, 3 months ago

Call Drops: TRAI Says no Coercive Steps Against Telcos Till 6 Jan

The Quint  

Telecom Regulatory Authority of India on Tuesday told the Delhi High Court that no coercive steps would be taken against telecom companies till the next date of hearing on 6 January for not complying with the call drop compensation norms. Additional Solicitor General P S Narasimha made the submission before a bench of Chief Justice G Rohini and Justice Jayant …

Call drop problem: Trai asks telcos to add more towers to keep call drops in check
9 years, 4 months ago

Call drop problem: Trai asks telcos to add more towers to keep call drops in check

Firstpost  

Telecom sector regulator Trai today asked telecom operators to add more towers and reinforce 2G networks, among other measures, to check call drops. In a technical paper on call drops, the Telecom Regulatory Authority of India said: “There is an urgent need to increase the number of towers so as to cater to the demands of a growing subscriber base.” …

Call drops: Trai asks telcos to add more mobile towers
9 years, 4 months ago

Call drops: Trai asks telcos to add more mobile towers

India TV News  

New Delhi: The Telecom Regulatory Authority of India has asked telecom operators to add more towers and reinforce 2G networks, among other measures, to check call drops. In a technical paper on call drops, Trai said: "There is an urgent need to increase the number of towers so as to cater to the demands of a growing subscriber base." "Some …

Call drops may end in three months, say cellular operators
9 years, 6 months ago

Call drops may end in three months, say cellular operators

The Hindu  

Admitting that fixing the problem of call drops is the responsibility of mobile service providers, Rajan Mathews, director-general of the Cellular Operators Association of India, promises a significant improvement in quality of service within three months. We are currently at a 12 per cent call drop rate; at a general level we will be able to bring it back to …

Telcos to blame for call drops: TRAI chief
9 years, 6 months ago

Telcos to blame for call drops: TRAI chief

The Hindu  

Dismissing arguments over the lack of mobile towers and spectrum leading to a spate of call drops in the past few months, Telecom Regulatory Authority of India Chairman R.S. Speaking to The Hindu, Mr. Sharma said telecom operators have “commitments towards customers and they cannot short-change them… There are no compelling reasons. It is an issue of transparency.” While maintaining …

Telcos must improve services: Ravi Shankar Prasad
9 years, 6 months ago

Telcos must improve services: Ravi Shankar Prasad

Business Standard  

Communications and information technology minister Ravi Shankar Prasad said on Wednesday that telecom operators should improve their services to check call drops. He warned that penalty might be imposed if they fail to do so.Speaking at The Economist India Summit, Prasad said: "We are not ruling out the option if the situation doesn't improve. So, whatever are the demands of …

TRAI Tells Telcos to Compensate Users for Call Drops
9 years, 6 months ago

TRAI Tells Telcos to Compensate Users for Call Drops

The Quint  

Plagued by the vexed problem of call drops, telecom regulator TRAI on Friday proposed that service providers should compensate mobile subscribers for call drops and poor quality of services. It appears that a consumer relief measure against call drops would be effective only if it reaches the affected consumers. —the TRAI paper The regulator proposed that any call which gets …

Top 5 News Headlines of September 04 | IndiaTV News
9 years, 6 months ago

Top 5 News Headlines of September 04 | IndiaTV News

India TV News  

New Delhi: Students would soon get aptitude certificates in place of character certificates at the end of schooling, reflecting their overall personality, Prime Minister Narendra Modi today said. New Delhi: After a three-day "coordination" meeting with the top brass of the government and the BJP, the RSS today said the Modi government was moving in the right direction with commitment …

Optimise networks to curb call drops: Prasad to telcos
9 years, 7 months ago

Optimise networks to curb call drops: Prasad to telcos

The Hindu  

To curb the menace of call drops, Telecom Minister Ravi Shankar Prasad today asked mobile operators to optimise their networks, even as he promised full support on policy front including on installation of towers. Telecom operators have cited shutting down of mobile towers and radiation fears, as also lack of spectrum, as the major reasons for call drops. Regarding a …

Fix call drop problem urgently, PM tells officials
9 years, 7 months ago

Fix call drop problem urgently, PM tells officials

The Hindu  

After he was apprised of the status of mobile connectivity across the country in a meeting with the senior bureaucrats of the infrastructure ministries on Monday evening, Prime Minister Narendra Modi expressed serious concern over the issue of “call drops” and asked officials to explain the steps being taken to address the problem, which, he said, directly affects the common …

DoT to assess gravity of problem of call drops
9 years, 7 months ago

DoT to assess gravity of problem of call drops

The Hindu  

The Department of Telecom will undertake special audit to assess the coverage and quality of service of all mobile operators in the metro cities to assess the gravity of problem of call drops. “The TERM cells have been asked to take up the special audit to assess the coverage/quality of service in metro/capital cities of all mobile operators network in …

TRAI names firms faulting on call drop service norms
9 years, 8 months ago

TRAI names firms faulting on call drop service norms

The Hindu  

The Telecom Regulatory Authority of India has named Vodafone, Idea, Reliance and Airtel among the cell phone service providers failing to meet the quality of service norms in Delhi or Mumbai, especially on mobile call drops. The audit, done by an independent agency in the two metros, on behalf of the regulator, found that Tata in Delhi and Bharti Airtel …

Call drops: Govt orders special audit of mobile networks
9 years, 8 months ago

Call drops: Govt orders special audit of mobile networks

The Hindu  

Expressing “serious concern” over the problem of frequent call drops, the government on Tuesday ordered a special audit of mobile networks and said regulator the Telecom Regulatory Authority of India has been asked to formulate a system of “incentives and disincentives” for their service quality. Coming down heavily on mobile operators, Telecom Minister Ravi Shankar Prasad said they have been …

You have enough spectrum, address call drop issues soon: Telecom minister Prasad to telcos
9 years, 9 months ago

You have enough spectrum, address call drop issues soon: Telecom minister Prasad to telcos

Firstpost  

Doing some plain speaking on call drops, Telecom Minister Ravi Shankar Prasad today asked mobile operators to walk the extra mile to reinforce their systems as they have enough spectrum to provide telephony services without interruption. Doing some plain speaking on call drops, Union Telecom Minister Ravi Shankar Prasad today asked mobile operators to walk the extra mile to reinforce …

You have enough spectrum, address call drops: Prasad to telcos
9 years, 9 months ago

You have enough spectrum, address call drops: Prasad to telcos

The Hindu  

Doing some plain speaking on call drops, Telecom Minister Ravi Shankar Prasad today asked mobile operators to walk the extra mile to reinforce their systems as they have enough spectrum to provide telephony services without interruption. call drop issue needs to be addressed by the operators, whether BSNL or private ones because consumers want no call drops. The minister also …

Free call for every call drop?
9 years, 9 months ago

Free call for every call drop?

The Hindu  

The government could soon direct telecom operators to compensate cellphone users with a free call for every call dropped. This is one of the solutions the Ministry of Telecom is weighing for frequent mobile call drops problem, especially in cities like Delhi and Mumbai. Call drops need to be minimised and private telecom operators should reinforce their mechanisms,” Telecom Minister …

Why telecom sector's bracing for more tower deals
13 years, 6 months ago

Why telecom sector's bracing for more tower deals

Firstpost  

Indian telecom sector is getting ready to monetise its towers as it needs more liquidity to invest in the 3G services. Indian telecom sector is getting ready to monetise its towers as it needs more liquidity to invest in the 3G services, HSBC said in a report today. But the telecom sector is also heading towards some consolidation as increasing …

Discover Related