Wish to File Over 10 Complaints With the Centre a Month? Well, You Can't and 2 Men are to Blame
News 18If you want to file more than 10 complaints a month to the central government, you no longer can. Anand Thakur filed as many as 37,315 public grievances last year, while Atin Maity filed 16,199 complaints on the Centre’s CPGRAMS online grievance redressal system – Thakur filed over 100 complaints daily going by that figure and Maity filed nearly 50 complaints daily. “DSU has identified habitual complainants who have filed thousands of grievances and appeals, thereby choking the system and creating difficulties for the Grievance Redressal Officers in identifying genuine critical grievances,” the document says. This will necessitate a disposal of 1.5 lakh PG cases per month from states and 1.25 lakh cases per month from ministries and departments of the Centre. Disposal currently stands at 50,000 cases per month in states and 1.45 lakh cases per month in central ministries and departments.