Air India Express takes delivery of its first B737 aircraft
1 year, 2 months ago

Air India Express takes delivery of its first B737 aircraft

Live Mint  

New Delhi: Air India Express has taken delivery of the first two Boeing 737-MAX, at the Boeing facility in Washington, US. As part of the government's strategic divestment programme, the Tatas acquired full ownership of both Air India and its subsidiary Air India Express in January 2022. Following the launch of Air India’s new logo and livery, the Tata group is set to introduce a fresh brand identity for Air India Express by October, Mint had reported earlier. Air India Express and AirAsia India also operate a unified website, airindiaexpress.com, enabling users to book, manage services, and check-in to flights across domestic and international routes with an integrated back-end passenger service system.

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History of this topic

Air India places firm order for 100 more aircraft with Airbus
Trending News
2 weeks ago

Air India places firm order for 100 more aircraft with Airbus

Live Mint  

New Delhi: Tata Sons-owned Air India on Monday said it has placed a firm order for 100 more aircraft with Airbus. With the latest order, Air India's total order book now stands at 570 aircraft, which has overshadowed IndiGo's previous order of 500 aircraft. In 2023, Air India placed an order for 470 aircraft with Boeing and Airbus worth $70 …

Air India Express-AIX Connect merger will drive long-term sustainable profitability: MD Aloke Singh
2 weeks, 1 day ago

Air India Express-AIX Connect merger will drive long-term sustainable profitability: MD Aloke Singh

Live Mint  

Kolkata, Dec 8 Tata Group’s low-cost carrier, Air India Express, has completed its merger with AIX Connect, a strategic move to create a unified budget airline under Air India with a focus on achieving sustainable profitability without straining its financials, a top company official said. Dismissing concerns regarding the merger of AIX Connect, a loss-making entity, Air India Express managing …

Air India to increase fleet size by a third to 400 planes by 2027: CEO
3 weeks, 4 days ago

Air India to increase fleet size by a third to 400 planes by 2027: CEO

Live Mint  

Tata Sons-owned Air India is aiming to increase the group's fleet capacity by a third to 400 aircraft by 2027, its chief executive Campbell Wilson said on Thursday. On 12 November, Air India completed its much-awaited merger with Vistara to create an integrated airline, partly owned by Singapore Airlines, that will be flying 120,000 passengers daily and connect more than …

‘Six months is reasonable…’: Tata-owned Air India’s CEO Campbell Wilson on Boeing aircraft delivery delay
3 weeks, 4 days ago

‘Six months is reasonable…’: Tata-owned Air India’s CEO Campbell Wilson on Boeing aircraft delivery delay

Live Mint  

Tata Group-owned aircraft carrier Air India's Chief Executive Officer Campbell Wilson, while talking about delays in aircraft maker Boeing's pipeline, said that there is a delay in getting all “50 white-tail aircraft,” which were expected to join the fleet early December this year, PTI reported on Thursday, November 28. Out of the 50 white-tail Boeing 737 MAX aircraft, at least …

The Taste by Vir Sanghvi: Farewell Vistara; the airline's legacy and challenges for Air India's future
1 month, 1 week ago

The Taste by Vir Sanghvi: Farewell Vistara; the airline's legacy and challenges for Air India's future

Hindustan Times  

So farewell then Vistara. Its inflight service was generally much better than Air India’s though its ground handling could be a mess. And judged purely as a venture between one of the world’s best airlines, Singapore Airlines, and India’s most respected business group, the Tatas, it was curiously underwhelming. I never quite worked out how even though Air India and …

Air India-Vistara merger completed: Tata-group airline becomes India’s largest international carrier; here’s how
Trending News
1 month, 1 week ago

Air India-Vistara merger completed: Tata-group airline becomes India’s largest international carrier; here’s how

Live Mint  

Air India on Tuesday completed the Vistara merger to create an integrated airline, partly owned by Singapore Airlines, that will be flying over 1,20,000 passengers daily and connect more than 90 destinations. "Post-merger, Air India Group operates a combined fleet of 300 aircraft covering 55 domestic and 48 international destinations, with 312 routes and 8,300 flights per week. Singapore Airlines …

Air India officially completes its merger with Vistara
Top News
1 month, 1 week ago

Air India officially completes its merger with Vistara

Hindustan Times  

The merger of Air India and Vistara has officially been completed on Tuesday, November 12, 2024. The new unified full-service carrier will operate flights as ‘Air India’ with the airline code ‘AI’ while Vistara aircraft can be identified by a four-digit flight number beginning with the digit “2”. Additionally, the existing members of Vistara’s loyalty programme Club Vistara have been …

AI Express to reconfigure planes with biz class seats from April 2025
1 month, 1 week ago

AI Express to reconfigure planes with biz class seats from April 2025

Deccan Chronicle  

New Delhi: Air India Express plans to start reconfiguration of planes having business class seats from April 2025, as the airline focuses on operating narrow-body planes with only economy class seats, according to a senior official. The Tata Group-owned airline that merged AIX Connect with itself on October 1, has rationalised its network and currently has an operational fleet of …

Vistara-Air India merger comes into effect: Now, how many planes does Tata Group have? All you need to know
1 month, 1 week ago

Vistara-Air India merger comes into effect: Now, how many planes does Tata Group have? All you need to know

India TV News  

Vistara -- a joint venture between Tatas and Singapore Airlines -- merged with Tata Group-owned Air India, creating an enlarged entity that is now the country's largest international carrier and second-largest domestic carrier. After the merger - which has drastically changed India's aviation landscape in terms of business - Tata Group-owned Air India became the country's largest international carrier and …

Why Indian carriers struggle to survive despite airport boom and record footfall
1 month, 1 week ago

Why Indian carriers struggle to survive despite airport boom and record footfall

Firstpost  

The Indian aviation industry may seem to be soaring, but it has a history of airline shutdowns due to money troubles, intense competition and management issues. While Air India merged with Indian Airlines in 2007 to become the largest full-service airline, other major players like Kingfisher, Jet Airways and Air Sahara all eventually collapsed. Boeing’s 2023 outlook estimates that over …

One market, two models: How a Vistara-enhanced Air India will take on budget airlines like IndiGo
1 month, 1 week ago

One market, two models: How a Vistara-enhanced Air India will take on budget airlines like IndiGo

Firstpost  

The merger of Vistara with Air India sets the stage for a fierce battle between full-service luxury and budget-friendly options as IndiGo continues to dominate the low-cost market On November 12, 2024, the Indian aviation industry will see a major shift with Vistara, a full-service airline jointly owned by Tata Group and Singapore Airlines, merging with Air India, which is …

Vistara Shuts After Air India Merger: A Complete Timeline of Tata Group's Airline Business
3 months, 3 weeks ago

Vistara Shuts After Air India Merger: A Complete Timeline of Tata Group's Airline Business

News 18  

In a major development, full-service carrier Vistara is going to shut its operations after November 11, following the parent firm Tata group’s decision to merge the airline with Air India. The central government has cleared the last roadblock to national carrier Air India Ltd’s merger with smaller rival Vistara, approving a S$360 million investment by Singapore Airlines Ltd. into the …

Vistara-Air India merger: Check impact on ticket bookings, flight operations and more
3 months, 3 weeks ago

Vistara-Air India merger: Check impact on ticket bookings, flight operations and more

India Today  

The merger between Vistara and Air India is on track to be finalised by November 12, 2024. Impact on existing bookings, flight operations and more Booking cut-off date: Starting September 3, 2024, customers cannot book Vistara flights for travel on or after November 12, 2024. Booking transition: All bookings for routes previously operated by Vistara will be redirected to Air …

Air India welcomes first narrow body aircraft in Delhi
5 months, 2 weeks ago

Air India welcomes first narrow body aircraft in Delhi

The Hindu  

Tata Group-owned Air India welcomed its first narrow-body aircraft in new livery. This addition to the Air India fleet features a three-class configuration, including luxury business class seats, 24 premium economy seats with extra legroom, and 132 comfortable economy class seats. Currently, three A320 Neo aircraft with three-class configurations in the old Air India livery have already commenced operations within …

NCLT gives nod for Vistara-Air India merger
6 months, 2 weeks ago

NCLT gives nod for Vistara-Air India merger

The Hindu  

The National Company Law Tribunal on Thursday granted its approval for the merger of Vistara with Air India allowing a period of nine months for the dissolution of the former. The Tata Sons also fully own Air India Express which was merged with erstwhile AirAsia India, rechristened as Air India Connect after Malaysian airline group AirAsia sold its entire stake …

Air India Express crisis: 'Sick' crew members laid off, flight disruptions continue | Top developments
7 months, 2 weeks ago

Air India Express crisis: 'Sick' crew members laid off, flight disruptions continue | Top developments

Hindustan Times  

Air India Express has started laying off cabin crew members for Wednesday's “sick leaves” which forced the airline to cancel at least 86 flights on the day, and curtail its operations until May 13. FILE PHOTO: An Air India Express aircraft is displayed at Wings India 2024 aviation event at Begumpet airport, Hyderabad, India, January 18, 2024. The employees protest …

Air India Express fires 25 cabin crew members for not reporting to work; cancels 85 flights today
7 months, 2 weeks ago

Air India Express fires 25 cabin crew members for not reporting to work; cancels 85 flights today

Live Mint  

Air India Express has sacked around 25 employees after they did not report to work on Wednesday, May 8. Air India Express cancels 85 flights today amid network disruption Air India Express has cancelled 85 flights amid network disruption on Thursday, May 9, and the combined entity of Air India Express and AIX Connect will operate 283 flights today. “Air …

Air India Express cancellations: Monopoly routes will be hit the most
7 months, 2 weeks ago

Air India Express cancellations: Monopoly routes will be hit the most

Hindustan Times  

After Vistara’s challenges with network disruption in the first week of May, another Tata group airline - Air India Express is facing a major disruption today. Data provided by Cirium - an aviation analytics company, exclusively for this article shows that Air India Express has 778 domestic departures while 412 are international per week. On the domestic side, all airlines …

Air India set to fly Dubai with Airbus A350 planes
8 months ago

Air India set to fly Dubai with Airbus A350 planes

Hindustan Times  

Tata-owned Air India has announced the deployment of its Airbus A350 to its first overseas destination. Read: Airbus A350 joins Air India fleet: What new services can you expect? Air India’s A350-900 seats 316 passengers in a three-class configuration: 28 in business, 24 in premium economy, and 264 in economy and the airline has received four of these aircraft in …

Air India's first wide-body Airbus A350 has arrived: Check out cabin interiors pics
1 year ago

Air India's first wide-body Airbus A350 has arrived: Check out cabin interiors pics

Hindustan Times  

Air India's first wide-body aircraft, the A350, adorned with a fresh livery, landed at Delhi Airport on Saturday. Air India, intending to incorporate a total of six A350 planes, stands as the first Indian carrier to feature this aircraft type. Air India A350 cabin interiors pics Air India A350 Premium Economy Class Air India 350 Economy Class Air India A350 …

Air India's first A350 aircraft arrives in Delhi | DETAILS
1 year ago

Air India's first A350 aircraft arrives in Delhi | DETAILS

India TV News  

Air India: Air India officially took delivery of its first Airbus A350-900 today, making history as the first Indian carrier to operate the aircraft type. "Air India, India's leading global airline, today welcomed the first of 20 Airbus A350-900 aircraft, registered VT-JRA, in the airline's bold new livery, marking a turning point in its ongoing transformation story," an official statement …

Air India shares first look of plane after logo rebranding. See pics
1 year, 2 months ago

Air India shares first look of plane after logo rebranding. See pics

Live Mint  

Tata Group-owned Air India has unveiled how its planes would look since it changed its logo. First look of Air India plane after logo rebranding. Air India's new logo Air India's new logo includes a modern design with golden, red, and purple colours. The Vista, the new logo symbol for Air India, takes its inspiration from the peak of the …

Tata Group-owned Air India shares first look of its planes with new logo | PICS
1 year, 2 months ago

Tata Group-owned Air India shares first look of its planes with new logo | PICS

India TV News  

Tata Group-owned Air India shared the first look of one of its planes with a new logo on Saturday. India's first Airbus A350-900 aircraft Earlier in the last month, Air India successfully acquired India's first Airbus A350-900 aircraft through a finance lease transaction with HSBC through the Gujarat International Finance Tec-City. "Air India’s first A350-900 is also the first widebody …

Historic! Air India acquires first A350-900 aircraft through finance lease transaction
1 year, 2 months ago

Historic! Air India acquires first A350-900 aircraft through finance lease transaction

India TV News  

Tata-owned Air India has achieved a historic milestone as it successfully acquired India's first Airbus A350-900 aircraft through a finance lease transaction with HSBC through theGujarat International Finance Tec-City. Air India’s first A350-900 first widebody aircraft to be leased through IFSC "Air India’s first A350-900 is also the first widebody aircraft to have been leased through India’s first International Financial …

Air India unveiled its new logo and crew livery
1 year, 4 months ago

Air India unveiled its new logo and crew livery

Deccan Chronicle  

Hyderabad: Air India unveiled its new logo and crew livery on Thursday evening, etching a significant milestone in its 5 year transformational journey christened as Vihaan. The new logo design is inspired by a peaked golden window frame signifying airlines' new progressive and bold outlook with unlimited possibilities. The iconic "Maharaja" serving as the Air India mascot etched in public …

Air India unveils new brand logo, livery as part of transformation plan under Tata Group | WATCH
1 year, 4 months ago

Air India unveils new brand logo, livery as part of transformation plan under Tata Group | WATCH

India TV News  

As part of its ongoing transition since being acquired by Tata Group more than one and a half years ago, Air India introduced a new brand logo and aircraft livery on Thursday. The new look transforms the iconic Indian window shape, historically used by Air India, into a gold window frame that becomes the focal point of the new brand …

After Indigo, Air India signs pacts with Airbus, Boeing to buy 470 aircrafts
1 year, 6 months ago

After Indigo, Air India signs pacts with Airbus, Boeing to buy 470 aircrafts

India TV News  

Air India on Tuesday signed agreements with Airbus and Boeing for acquiring 470 planes for an estimated USD 70 billion at list prices. Air India said the agreements go "one step further in its USD 70 billion fleet expansion program that it announced in February this year". Campbell Wilson, Air India CEO, and MD said its ambitious fleet renewal and …

India is now the most populous country in the world. And it’s ready to become a tourism force
54 years, 11 months ago

India is now the most populous country in the world. And it’s ready to become a tourism force

CNN  

CNN — Having recently become the world’s most populous nation, India has sparked much speculation about whether it will continue to surpass China in other arenas. India is experiencing what Omri Morgenshtern, CEO of travel and bookings website Agoda, calls a tourism “boom,” and is currently “the biggest growing outbound destination.” While the total number of travelers coming from some …

India deserves to have non-stop flights to more overseas destinations: Air India CEO
1 year, 6 months ago

India deserves to have non-stop flights to more overseas destinations: Air India CEO

The Hindu  

Asserting that India deserves to have international non-stop connectivity to more destinations, Air India chief Campbell Wilson has said the country has in some respect not been able to control its own destiny as a consequence of not having a healthy domestic airline industry. Mr. Wilson, who is piloting Air India's massive expansion plans in terms of fleet as well …

India deserves to have non-stop flights to more overseas destinations: Air India CEO
1 year, 6 months ago

India deserves to have non-stop flights to more overseas destinations: Air India CEO

India TV News  

Asserting that India deserves to have international non-stop connectivity to more destinations, Air India chief Campbell Wilson has said the country has in some respect not been able to control its own destiny as a consequence of not having a healthy domestic airline industry. This is not the first time that an airline has failed in the country and "it …

‘A passenger boarding Air India must be pleasantly surprised’: CEO Campbell Wilson
1 year, 6 months ago

‘A passenger boarding Air India must be pleasantly surprised’: CEO Campbell Wilson

The Hindu  

Air India has moved from its “taxi” phase and is now in “take-off” mode, the second phase of its comprehensive five-year transformation programme, said Chief Executive Officer and Managing Director Campbell Wilson. The consolidated Air India will be one full service airline called Air India, and one low cost airline called Air India Express which will fly narrowbody aircraft domestically …

Air India, Air India Express have hired more than 3,900 people this year, says airline chief Campbell Wilson
1 year, 7 months ago

Air India, Air India Express have hired more than 3,900 people this year, says airline chief Campbell Wilson

The Hindu  

Air India chief Campbell Wilson on Friday said the airline and Air India Express have hired more than 3,900 people, including over 500 pilots and 2,400 cabin crew members, since the start of this year. We also saw our 1,000th new cabin crew of the year commence operational duties," Mr. Wilson said in a message to Air India employees on …

How Tata Sons chairman responded to complaints about Air India
1 year, 7 months ago

How Tata Sons chairman responded to complaints about Air India

Firstpost  

In reference to Air India’s improvement efforts, Tata Sons chairman N Chandrasekaran stated that significant changes are taking place in several areas. N Chandrasekaran, the chairman of Tata Sons, has stated that the overhaul of Air India is still in progress and the entire nation is cheering for the airline. During the BT MindRush 2023 event on Wednesday, Chandrasekaran shared …

Air India Group integrates reservation system of Air India Express and AirAsia India
1 year, 8 months ago

Air India Group integrates reservation system of Air India Express and AirAsia India

Hindustan Times  

NEW DELHI: Air India subsidiaries, Air India Express and AirAsia India, on Tuesday moved to a unified websit, reservation system and customer support channels. The system merger comes five months after AirAsia India was fully acquired and subsidiarised under Air India, and three months after both AirAsia India and Air India Express Air India chief executive officer Campbell Wilson said …

Decoding Air India’s mega aircraft deal with Boeing and Airbus | In Focus podcast
1 year, 9 months ago

Decoding Air India’s mega aircraft deal with Boeing and Airbus | In Focus podcast

The Hindu  

The Tata Group-owned Air India has placed two big orders with Europe’s Airbus consortium and Boeing for 470 planes – the largest ever single order placed by an airline in aviation history. It does raise some questions though: Does India have the aviation infrastructure to support such a vast expansion? What are the challenges for Air India in terms of …

Air India's order for 470 jets at list price of $70 billion
1 year, 9 months ago

Air India's order for 470 jets at list price of $70 billion

The Hindu  

Tata group-owned Air India's order for a record 470 aircraft from Airbus and Boeing Co will be at a list price of $70 billion, Chief Executive Campbell Wilson said on February 27, as the airline seeks opportunities to expand in long haul international. Air India had, earlier this month, announced provisional deals for 220 planes from Boeing and 250 from …

Air India’s order for 470 jets at list price of $70 billion
1 year, 9 months ago

Air India’s order for 470 jets at list price of $70 billion

Live Mint  

Air India's CEO Campbell Wilson on Monday said that Air India's order for a record 470 aircraft from Airbus and Boeing will be at a list price of $70 billion.The airline plans to fund the deal with internal cash flow, equity and sale and leaseback, Wilson added. On February 14, Air India announced placing an order for 470 planes, including …

From record jet deal to operation strategy: Air India CEO gives key insights into airline's future
1 year, 9 months ago

From record jet deal to operation strategy: Air India CEO gives key insights into airline's future

India Today  

A few weeks after Air India announced the biggest deal in the history of commercial aviation, the carrier’s CEO, Campbell Wilson, shared details about his experience at the airline, the significance of the 470-jet deal, future market strategy and its role in developing the country into a world class aviation hub. Domestic and international strategy Commenting on future strategy for …

Explained | Air India’s mega aircraft deal with Boeing and Airbus
1 year, 10 months ago

Explained | Air India’s mega aircraft deal with Boeing and Airbus

The Hindu  

The story so far: Scripting history with the largest-ever aircraft order in the history of global aviation, Tata group-owned Air India on Tuesday announced jumbo deals with aircraft manufacturers Airbus and Boeing to acquire 470 jets at an estimated cost of Rs 6.4 lakh crore. pic.twitter.com/dKJbZVafzn — Boeing Airplanes February 14, 2023 The 777-9 will be the largest jet in …

After historic AI order, other Indian carriers plan to order around 1,200 planes
1 year, 10 months ago

After historic AI order, other Indian carriers plan to order around 1,200 planes

Live Mint  

After Air India's historic order of 840 planes to Airbus and Boeing, other Indian airlines too are planning to order close to 1,200 more aircraft in over two years. According to a report by the Centre for Asia Pacific Aviation India, Indian carriers are expected to place orders for additional 1,000-1,200 aircraft, starting off with another large order from IndiGo. …

Air India places order for 840 aircraft; includes option to buy 370 planes: Official
1 year, 10 months ago

Air India places order for 840 aircraft; includes option to buy 370 planes: Official

The Hindu  

Tata Group-owned Air India has placed an order for 840 planes with Airbus and Boeing, including the option to acquire 370 aircraft, with a senior airline official on Thursday saying the order is a "landmark moment" in the Indian aviation history. The announcement by Air India's Chief Commercial and Transformation Officer Nipun Aggarwal comes a day after the airline said …

Air India has placed orders for 840 planes, including option to buy 370 aircraft
1 year, 10 months ago

Air India has placed orders for 840 planes, including option to buy 370 aircraft

Deccan Chronicle  

New Delhi: Tata Group-owned Air India has placed an order for 840 planes with Airbus and Boeing, including the option to acquire 370 aircraft, with a senior airline official on Thursday saying the order is a "landmark moment" in the Indian aviation history. The announcement by Air India's Chief Commercial and Transformation Officer Nipun Aggarwal comes a day after the …

Air India ordered 840 planes, including 370 optional buys, from Airbus, Boeing
1 year, 10 months ago

Air India ordered 840 planes, including 370 optional buys, from Airbus, Boeing

Hindustan Times  

Air India has ordered a total of 840 planes from Airbus and Boeing including 370 optional buys, said Nipun Aggarwal, chief commercial officer of the airline, said, in his social media post on Thursday. READ | Biden announces Air India-Boeing deal, vows deeper ties with Modi Aggarwal stated that the aircraft order demonstrates the vision and aspiration of Tata Group …

DC Edit | With record deal, Maharaja eyes reign over global skies
1 year, 10 months ago

DC Edit | With record deal, Maharaja eyes reign over global skies

Deccan Chronicle  

It is a very rare business deal between two corporations that results in the world’s most powerful man, the President of the United States, calling on the head of another country to acknowledge that it would be a game-changer for the world’s largest and most powerful country by creating over a million jobs. Hours prior, in a virtual programme, French …

Air India-Airbus-Boeing deal was sealed with dinner at luxury Indian restaurant
1 year, 10 months ago

Air India-Airbus-Boeing deal was sealed with dinner at luxury Indian restaurant

Hindustan Times  

Air India's record aircraft deal has put the Tata Group-owned airline in the league of aspiring global carriers. 'METHODICAL, TOUGH' The contest for attention played out across London on a chilly day in December as Airbus found itself in talks with Air India on one side of the capital, while fighting Qatar Airways in court over the fate of similar …

Air India to get 250 Airbuses, 220 Boeing planes
1 year, 10 months ago

Air India to get 250 Airbuses, 220 Boeing planes

Deccan Chronicle  

New Delhi: Air India, now owned by the Tata Group, on Tuesday announced a mega-deal with French aviation giant Airbus to acquire 250 aircraft — 210 narrow-bodied and 40 wide-body A-350 aircraft —a move hailed by both Prime Minister Narendra Modis and French President Emmanuel Macron as an “important milestone in the India-France strategic partnership.” The deal itself was announced …

Air India unveils ‘historic’ orders for 470 Boeing, Airbus jets
1 year, 10 months ago

Air India unveils ‘historic’ orders for 470 Boeing, Airbus jets

Al Jazeera  

Air India has announced orders for a total of 470 Boeing and Airbus passenger jets as it races to tap surging demand for affordable air travel from the nation’s growing ranks of middle-class consumers. “India is going to be the world’s third-largest market in the aviation sector,” Modi said in a videoconference with Tata Sons Chairman Natarajan Chandrasekaran and French …

Air India reveals orders for 470 Boeing, Airbus jets
1 year, 10 months ago

Air India reveals orders for 470 Boeing, Airbus jets

Associated Press  

LONDON — Air India unveiled orders Tuesday for 470 Boeing and Airbus passenger jets as it races to tap surging demand for increasingly affordable air travel from the nation’s growing ranks of middle-class consumers. Toulouse, France-based Airbus will provide Air India 40 wide-body A350 Airbus aircraft and another 210 narrow-body A320neo planes, Tata Sons Chairman Natarajan Chandrasekaran said in the …

Air India to boost its fleet with the purchase 470 Boeing and Airbus planes
1 year, 10 months ago

Air India to boost its fleet with the purchase 470 Boeing and Airbus planes

Op India  

Air India, India’s flagship carrier and part of the Tata Sons conglomerate, today announced that it had signed letters of intent with Airbus and Boeing to acquire both widebody and single-aisle aircraft. Commenting on the occasion, Tata Sons and Air India Chairman, N Chandrasekaran, said “Air India is on a large transformation journey across safety, customer service, technology, engineering, network …

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