Swiggy customer care’s ‘weekend peak hour’ excuse for delay in delivery baffles netizens. Here’s why
8 months, 2 weeks ago

Swiggy customer care’s ‘weekend peak hour’ excuse for delay in delivery baffles netizens. Here’s why

Hindustan Times  

A Reddit user shared a screenshot showing a conversation with a Swiggy customer care executive over a food delivery delay. In the post, the Reddit user added, “Swiggy quality is going down fast”. The image shows a response from Swiggy customer care to a customer’s query over a delay in delivery. The chat screenshot shows a reply from the food delivery company's customer care that reads, “As it is a weekend peak hour, the restaurant is facing heavy demand due to which there is a slight delay in your order.

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