A software update is crashing OnePlus 10 Pro, OnePlus 9 Pro phones’ motherboard; users complain of exorbitant repair charges
6 months, 3 weeks ago

A software update is crashing OnePlus 10 Pro, OnePlus 9 Pro phones’ motherboard; users complain of exorbitant repair charges

The Hindu  

Several OnePlus 10 Pro and 9 Pro users have reported a critical issue with the motherboard, which causes sudden crashes. A post on X by the OnePlus Club shared screenshots of multiple complaints from affected users saying that the company had not offered any support with the matter. The company hasn’t yet commented on the problem even as users are demanding free repairs and extended warranty. A month ago, the brand had announced a lifetime display warranty for users who were impacted from a green line issue that had been plaguing AMOLED display panels for smartphones in the last year.

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History of this topic

OnePlus says it is “committed to resolving” motherboard issue in OnePlus 9 and 10 Pro phones
6 months, 3 weeks ago

OnePlus says it is “committed to resolving” motherboard issue in OnePlus 9 and 10 Pro phones

The Hindu  

OnePlus has said it is sorry to hear that its smartphone customers are experiencing issues with the motherboard of their devices and said it was working on resolving the problem for affected users as quickly as it could. “‘We’re sorry to hear about some recent cases where the users are experiencing certain problems with their OnePlus 9 and 10 Pro …

OnePlus 9 Users, You May Want to Stay Away From the Latest Software Update
3 years, 3 months ago

OnePlus 9 Users, You May Want to Stay Away From the Latest Software Update

News 18  

OnePlus 9 and OnePlus 9 Pro users are reporting bugs on the smartphones after updating to Android 12-based OxygenOS 12. OnePlus have not received enough complaints yet concerning problems with network so most likely they aren’t even aware.” Few users on Reddi said they are unable to change app icons individually, customise the status bar, and disable Google Feed. The …

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