DGCA issues show cause notice to Air India over passenger rights compliance
India TV NewsThe Directorate General of Civil Aviation has recently emphasised the importance of safeguarding passenger rights and ensuring that airlines operate in accordance with international best practices. In line with this commitment, the DGCA issued a show cause notice to Air India after the airline was found to be non-compliant with Civil Aviation Requirements related to passenger rights and safety. The DGCA has consistently worked to strengthen passenger rights and protect air travelers in cases of denied boarding, flight cancellations, and delays. As a result, the DGCA has taken the step of issuing a formal Show Cause Notice to Air India, requesting the airline's response to address its non-compliance with CAR regulations. As Air India responds to the show cause notice, the aviation authority will determine the appropriate course of action to ensure that passenger rights are upheld and violations are addressed in accordance with regulatory guidelines.