CCPA imposes ₹3 lakh penalty on Sriram’s IAS for misleading UPSC exam claims

New Delhi: The Central Consumer Protection Authority has imposed a penalty of ₹3 lakh on Sriram’s IAS, a coaching institute, for making misleading claims about the results of the UPSC Civil Services Exam 2022. The CCPA's action follows complaints that the coaching institute's Coaching institutes often make exaggerated claims about the success rate of their students by including candidates who have not even taken a paid class or used other paid facilities of the coaching institute. This was not disclosed in their As per the statement, CCPA chief commissioner and consumer affairs secretary Nidhi Khare stressed that Section 2 of the Consumer Protection Act addresses misleading Mint had earlier reported in November 2023 that coaching institutes would no longer be allowed to use the photos or testimonials of toppers or successful candidates of India’s civil services examinations to attract future students for Union Public Service Commission coaching. The CCPA had also asked all IAS coaching centers to stop using false testimonials of successful students or fake reviews to grow their coaching business, as reported by Mint.