Adelaide deafblind woman and her assistance dog refused service at CBD restaurant
ABCBlind and vision-impaired advocates are calling for a nationalised penalty system for businesses that refuse entry to guide dogs and their owners. Key points: Ellen Fraser-Barbour and her guide dog were refused service at an Adelaide restaurant The Royal Society of the Blind says it receives similar complaints at least once a month Ms Fraser-Barbour wants SA Police to be able to give on-the-spot fines to businesses Adelaide resident Ellen Fraser-Barbour, who is deafblind, and her friends were refused service on Sunday night at Vietnamese restaurant Little NNQ, in Adelaide's CBD, because of her guide dog. Restaurant's 'mistake' causes owners 'much embarrassment' In Australia, it is illegal to deny entry — or a service — to a guide dog and their user. RSB guide dog service manager Lindy Hennekam said it received a complaint at least once a month from clients who had been refused entry, or a service, because of their guide dog. Ms Fraser-Barbour has called for SA Police to be given similar powers that are available in New South Wales to give on-the-spot fines to businesses that refuse a guide dog user.