IRCTC portal, app hang during Tatkal hours

CHENNAI: IRCTC portal malfunctioning or freezing during Tatkal ticket bookings was something of the past, but in the last few months it has been hanging, and only loads after four or five minutes, by which time the tickets are either waitlisted or unavailable. What makes the issue suspicious is the claims from passengers that travel agents are able to book confirmed Tatkal tickets even on high-demand routes during the same high-demand booking window. IRCTC had upgraded its server a few years back to handle high traffic demand during Tatkal bookings, but it has resurfaced again in recent months. To increase the chances of getting confirmed tickets, S Jeyavel, a rail enthusiast, said he loads money into the IRCTC R-wallet to reduce payment waiting time.