
Cellphone service is getting worse in the US - but carriers like AT&T, Verizon and T-Mobile say there's a good reason for dropped calls and texts
Daily MailCellphone users across the U.S. are experiencing frustrating reception levels as more calls, texts and data dropped in 2023 than in previous years. Speaking about the reason for reduced cellphone reception, Tran told CBS News: 'It is absolutely possible for a number of reasons,' adding that while it is a lesser issue, smoke from wildfires can absorb or reflect cell signals, but more likely, is the issue of the number of cell towers not meeting the demand. Carriers are working to build more cell towers and are also buying larger spectrums of frequencies, which gives providers the ability to deliver coverage in multiple areas, Time Magazine reports. In some places, carriers are getting pushback from residents who don't want new cell towers taking up space in their town. Aside from waiting for or fighting against new cell towers to go up in your area, cellphone users can take several steps to ensure they are getting the best possible service.
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