Southern Water pledges £9.7m compensation after Hampshire outage
The IndependentFor free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Southern Water is to give £9.7 million in compensation after 58,000 households in Hampshire went without supplies for nearly two days. Southern Water’s chief executive officer Lawrence Gosden has apologised and pledged the compensation for residents as well as to invest £250 million over the next seven years to upgrade the Testwood site. “It was the single biggest water supply incident in our company’s history.” Mr Gosden said the company had “failed” in its response to the incident by initially not providing enough water bottle stations and “poorly serving” those on the priority services register.