Southern Water pledges £9.7m compensation after Hampshire outage
2 weeks, 5 days ago

Southern Water pledges £9.7m compensation after Hampshire outage

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Sign up to our free breaking news emails SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Southern Water is to give £9.7 million in compensation after 58,000 households in Hampshire went without supplies for nearly two days. Southern Water’s chief executive officer Lawrence Gosden has apologised and pledged the compensation for residents as well as to invest £250 million over the next seven years to upgrade the Testwood site. “It was the single biggest water supply incident in our company’s history.” Mr Gosden said the company had “failed” in its response to the incident by initially not providing enough water bottle stations and “poorly serving” those on the priority services register.

History of this topic

Furious homeowners brand highest water bill hikes in the UK 'bonkers' as tens of thousands face Christmas weekend cut off from supplies after 'technical issue'
Trending News
2 weeks, 6 days ago
Southern Water outage: More than 58,000 homes could be without water until the weekend amid 'technical issue' at supply works
Trending News
3 weeks ago
Schools closed and homes left without water due to Southern Water fault
Trending News
3 weeks, 1 day ago
Households ‘to be hit with hike in water bills of at least 20 per cent’ sparking backlash
3 weeks, 4 days ago
Water firms blocked from using customer cash for ‘undeserved’ £6.8m boss bonuses
1 month, 2 weeks ago
Water companies ordered to pay back £158m to customers
3 months ago
Water customers to receive up to £2k compensation payments for serious service failures
4 months, 4 weeks ago
Water bills going up map: Ofwat’s recommendations for your area
5 months, 4 weeks ago
South East Water pays out £2.3m in dividends amid widened losses and Ofwat probe
1 year, 1 month ago
Southern Water ‘considering bill rises of 73%’
1 year, 6 months ago
Anglian Water customers could face £91 annual bill increase
1 year, 7 months ago
UK households wake up on Christmas with no running water
2 years ago
No guarantee waterless homes across south will see supply return by Christmas
2 years ago
Six million homes ‘could face mandatory water meters’ to stop areas running dry
2 years, 10 months ago
Southern Water hit with record £126m penalty after 'serious failures'
5 years, 6 months ago

Discover Related