There’s too much guesswork in renting an Airbnb. The short-term rental giant is trying to fix that
1 year, 1 month ago

There’s too much guesswork in renting an Airbnb. The short-term rental giant is trying to fix that

Associated Press  

Airbnb will highlight rental listings that have received top scores from guests, information that the company’s CEO says will help bring hotel-like reliability to booking a house or room on the site. We want you to know exactly what you’re going to get before you book.” Chesky said favorites will have guest ratings averaging at least 4.9 out of 5.0 and cancellation rates and customer-service incidents of 1% or lower. Airbnb is also encouraging hosts to create photo tours of their property, which Chesky said will use AI to organize photos by room. A 2022 analysis of 1,000 listings by personal-finance site NerdWallet pegged the median cleaning fee for a one-night stay at $75, about 25% of the total bill.

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History of this topic

‘Surprising’ study finds hotels generally cheaper than Airbnb
1 year, 3 months ago

‘Surprising’ study finds hotels generally cheaper than Airbnb

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Hotels generally beat Airbnb on price, according to a study which claimed many holidaymakers will be …

Airbnb 4Q profit and revenue rise on bookings, higher rates
1 year, 10 months ago

Airbnb 4Q profit and revenue rise on bookings, higher rates

Associated Press  

DALLAS — Airbnb said Tuesday it enjoyed a record 2022, including its first annual profit, and it continues to see strong demand for travel carry over into the new year despite economic uncertainty and high inflation. The San Francisco-based company said it earned $319 million in the fourth quarter, up from $55 million a year earlier, and $1.89 billion for …

Explained: Airbnb's cleaning charges and the plan to fix them
2 years ago

Explained: Airbnb's cleaning charges and the plan to fix them

Firstpost  

Airbnb is set to roll out big changes that won’t end cleaning fees but could make them more transparent for customers and incentivise hosts to reduce or forgo them altogether Pretty much everyone hates Airbnb cleaning fees — those pesky charges tacked on to your vacation rental bill that supposedly cover the costs to get the place ready for the …

Airbnb to scrap hidden charges and clamp down on ‘unreasonable’ chores demanded by hosts
2 years, 1 month ago

Airbnb to scrap hidden charges and clamp down on ‘unreasonable’ chores demanded by hosts

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Airbnb is responding to years of customer complaints by putting an end to the hidden extra …

Airbnb now lets you search for stays with amazing views
2 years, 7 months ago

Airbnb now lets you search for stays with amazing views

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. A major update to the travel platform’s user experience includes being able to search listings via 56 categories, including design, …

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