Explained: Consumer Rights and Legal Remedies Available
News 18As per Consumer Protection Act, 2019, Consumer” is defined as a person who “buys any goods” and “hires or avails of any service” for consideration. Right to protection from goods and services which are hazardous to life, Right to be informed about goods and services, Right to be assured of quality of goods and services, Right to be heard, Right to seek redressal, Right to consumer education. Role of three tier quasi-judicial set up for consumer disputes The jurisdiction to entertain complaints where consideration does not exceed Rs 1 crore lies with District Commission, where the Consideration exceeds Rs 1 crore but does not exceed Rs 10 crores is with State Commission and where the Consideration paid exceeds INR 10 crores lies with National Consumer Commission. Every consumer has the right to be informed about the particulars of goods and services taken by him/her.
History of this topic
No Case Under Consumer Protection Law Against Lawyers, Says SC
Deccan Chronicle
All you need know – The Consumers Protection Bill, 2018
Op India
‘Consumer welfare a neglected area’
The HinduDiscover Related