Flight delayed or canceled? Experts share some advice
1 year, 11 months ago

Flight delayed or canceled? Experts share some advice

Associated Press  

Thousands of travelers were stranded at U.S. airports Wednesday due to an hours-long computer outage. Kurt Ebenhoch, a consumer travel advocate and former airline executive, said passengers are entitled to a full refund if an airline cancels a flight for any reason. If you still want to get to your destination, most airlines will rebook you for free on the next available flight as long as it has seats, according to the U.S. Department of Transportation. Major airlines including Delta, American, Southwest and United were waiving change fees for Wednesday flights __ and, in some cases, Thursday flights __ to make it easier for passengers to change their travel plans. Airlines aren’t required to put you on another airline’s flight, but they can and sometimes do, according to the DOT.

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History of this topic

What to do if your flight is canceled or delayed
54 years, 11 months ago

What to do if your flight is canceled or delayed

CNN  

Editor’s note: Sign up for Unlocking the World, CNN Travel’s weekly newsletter. “Save yourself the drive to the airport.” Other tips from Keyes: Sign up for airlines’ free text alerts on the status of flights when you buy your ticket. “When flights are canceled, many airlines have the option of putting you on another carrier’s flight because they have interline …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

Hindustan Times  

U.S. regulators are investigating why Delta Air Lines failed to recover as quickly as other airlines from a global technology breakdown and whether Delta's treatment of passengers stranded by canceled and delayed flights violated federal rules. US is investigating Delta's flight cancellations and faltering response to global tech outage Transportation Secretary Pete Buttigieg on Tuesday announced the investigation into Delta's …

US is investigating Delta's flight cancellations and faltering response to global tech outage
5 months ago

US is investigating Delta's flight cancellations and faltering response to global tech outage

The Independent  

For free real time breaking news alerts sent straight to your inbox sign up to our breaking news emails Sign up to our free breaking news emails Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. Please try again later {{ …

Delta cancellations investigated by US after global tech outage
5 months ago

Delta cancellations investigated by US after global tech outage

Associated Press  

U.S. regulators are investigating why Delta Air Lines failed to recover as quickly as other airlines from a global technology breakdown and whether Delta’s treatment of passengers stranded by canceled and delayed flights violated federal rules. Transportation Secretary Pete Buttigieg on Tuesday announced the investigation into Delta’s response to the outage, which he said has affected more than half a …

Delta Air Lines says cancellations continue as it tries to restore operations after tech outage
5 months ago

Delta Air Lines says cancellations continue as it tries to restore operations after tech outage

Associated Press  

NEW YORK — Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights. Delta Chief Executive Ed Bastian said in a message to customers Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. “I …

Your flight was canceled by the technology outage. What do you do next?
5 months ago

Your flight was canceled by the technology outage. What do you do next?

Associated Press  

Air travelers became the face of the widespread technology outage Friday as they posted pictures on social media of crowds of people stranded at airports in Europe and the United States. Airlines said the outage affected many systems, including those used to check in passengers, calculate aircraft weight and communicate with crews in the air. That’s because many flights are …

Was your flight canceled amid bad weather? What you need to know about rebooking, refunds and more
1 year, 5 months ago

Was your flight canceled amid bad weather? What you need to know about rebooking, refunds and more

The Independent  

The latest headlines from our reporters across the US sent straight to your inbox each weekday Your briefing on the latest headlines from across the US Please enter a valid email address Please enter a valid email address SIGN UP I would like to be emailed about offers, events and updates from The Independent. As announced last month, the Biden …

Was your flight canceled due to bad weather? What you need to know about rebooking, refunds and more
1 year, 5 months ago

Was your flight canceled due to bad weather? What you need to know about rebooking, refunds and more

Associated Press  

WASHINGTON — Hundreds of thousands of air travelers are facing potential flight cancellations and delays this weekend, the peak of summer travel, as thunderstorms threaten the East Coast, West Coast and points in between. White House press secretary Karine Jean-Pierre said the DOT and Federal Aviation Administration were “working closely with airlines to help minimize flight disruptions resulting from extreme …

Flight canceled? Experts share some advice about what to do
1 year, 11 months ago

Flight canceled? Experts share some advice about what to do

Associated Press  

Thousands of travelers were stranded at airports or stuck on hold trying to rebook flights this week as a massive storm snarled travel in the U.S. and Canada. More than 2,800 more flights had already been canceled in the U.S. as of 7 a.m. Tuesday, according to the flight tracking service FlightAware, and problems are likely to continue at least …

Flight canceled? Experts share some advice about what to do
1 year, 11 months ago

Flight canceled? Experts share some advice about what to do

LA Times  

Travelers search through mountains of luggage at the baggage claim at Chicago Midway International Airport, on Dec. 26 in Chicago. More than 2,800 flights had already been canceled in the U.S. as of Tuesday morning, according to the flight tracking service FlightAware, and problems are likely to continue at least into Wednesday. If you still want to get to your …

What should airlines offer you when flights are delayed and canceled?
2 years, 3 months ago

What should airlines offer you when flights are delayed and canceled?

LA Times  

Kyrianna, Te’Shawn and Brandon Hill, from left, with their mother Katyra Henderson-Hill, wait for a flight to Chicago at Los Angeles International Airport after Spirit Airlines canceled 313 flights in August 2021. Transportation Secretary Pete Buttigieg announced in a recent letter to the nation’s 10 biggest airlines that the rise in disruptions is “unacceptable,” and he is considering imposing rules …

Airlines cancel more than 600 US flights and delay thousands more Saturday
2 years, 4 months ago

Airlines cancel more than 600 US flights and delay thousands more Saturday

CNN  

CNN — More than 600 flights were canceled and thousands more were delayed in the United States on Saturday, according to the flight tracking website FlightAware. Saturday marks the third day of major flight cancellations after thunderstorms pounded major airports on the East Coast on Thursday, making for one of the worst days for flight cancellations of the past six …

Flight canceled? Getting a refund might become easier
2 years, 4 months ago

Flight canceled? Getting a refund might become easier

LA Times  

Current rules require airlines to pay passengers refunds and flight vouchers for cancellations and “significant changes” to flight schedules but do not clearly define “significant changes.” Responding to a “flood of air travel service complaints” during the pandemic, the U.S. Department of Transportation proposed rule changes Wednesday to make it easier for airline passengers to collect refunds for canceled or …

Airlines cancel more than 3,500 US flights over weekend
2 years, 8 months ago

Airlines cancel more than 3,500 US flights over weekend

Associated Press  

Airlines have canceled more than 3,500 U.S. flights this weekend and delayed thousands more, citing weather in Florida and other issues. JetBlue, Southwest, Alaska Airlines, Frontier, Spirit and American Airlines were most affected, according to FlightAware, with JetBlue and Spirit canceling one-third of Sunday’s scheduled flights. “Severe weather in the Southeast and multiple air traffic control delay programs have created …

More than 1,000 flights are canceled after 1,500 were axed on Sunday causing chaos at airports
2 years, 11 months ago

More than 1,000 flights are canceled after 1,500 were axed on Sunday causing chaos at airports

Daily Mail  

Almost 5,000 flights have been delayed and 1,180 have been cancelled across the United States on Monday as the Omicron variant of COVID-19 continues to surge. Fauci said that the idea of removing masks while on an airplane 'is really not something we should even be considering,' while appearing on ABC's latest edition of This Week on Sunday Approximately 1,400 …

American Airlines cancels hundreds of weekend flights
3 years, 1 month ago

American Airlines cancels hundreds of weekend flights

Associated Press  

DALLAS — American Airlines canceled hundreds of flights Sunday for a third straight day as it struggled with staffing shortages and upended weekend plans for tens of thousands of travelers. By late afternoon Sunday, American had canceled more than 900 flights — one-third of its schedule for the day — after scrapping nearly 900 flights over the previous two days, …

Southwest still struggling with flight delays, cancellations
3 years, 6 months ago

Southwest still struggling with flight delays, cancellations

Associated Press  

DALLAS — Passengers on Southwest Airlines had to deal with canceled flights and delays for a third day on Wednesday, as the airline tried to recover from technology problems that started earlier this week. By late afternoon Central time, Southwest had canceled nearly 400 flights and more than 1,000 were delayed, according to tracking service FlightAware. A Southwest spokesman said …

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