Lloyds, Halifax and Bank of Scotland banking apps are back online following a two-hour outage that left thousands of users across the UK unable to access their accounts
Daily MailThey're some of the most popular banking apps in the UK. But Lloyds, Halifax and Bank of Scotland's banking apps have all experienced issues this afternoon At 11:11 am today, Lloyds, Halifax, and Bank of Scotland all confirmed that customers were experiencing issues accessing internet and mobile banking services After two hours, the banks finally confirmed that their banking services were once again 'working as normal' According to Down Detector, Lloyds Bank customers first began experiencing issues shortly before 10:00 am this morning. Lloyds Bank customers first experienced issues shortly after 10:00 am, with reports of issues spiking shortly after By 10:30 am, almost 4,000 Halifax customers had reported that they were unable to access online or mobile banking According to Down Detector, Bank of Scotland customers started reporting issues shortly after 9:30 am with reports hitting their peak less than two hours later Earlier this morning, Halifax, Lloyds and Bank of Scotland acknowledged the outage with identical posts on X. A Lloyd's customer vented that they were unable to prove they had paid their rental deposit due to the outage Halifax, Lloyds, and Bank of Scotland customers previously experienced disruption in September when payment services went down for almost two hours For many customers, the outage resulted in a worrying error which caused people's accounts to show no transactions in or out. On X, Lloyds customers complained about a 'really concerning' error which caused their banking apps to show no transaction history One Lloyds customer wrote that their online banking and banking app showed no transactions and lower funds than they had expected Customers of Halifax and Bank of Scotland also took to social media to complain that they were unable to see their payments online A number of customers also took to social media to complain about a lack of communication on behalf of the banks.