Where’s your luggage? In 2022, too often where it wasn’t supposed to be
2 years, 3 months ago

Where’s your luggage? In 2022, too often where it wasn’t supposed to be

Live Mint  

Many Americans resumed air travel in 2022. Many of the lost-luggage snafus have been blamed on labor shortages among baggage handlers, and airlines and airports say they are working to increase staffing. But a representative emailed a statement in defense of the industry, saying, “Airlines and airports are continuing to invest in baggage-handling equipment, facilities, software and personnel as travelers take to the skies." In July, The Wall Street Journal reported that airlines are hard-pressed to find engines and other spare parts to keep their planes flying, blaming supply-chain bottlenecks. On a positive note, mishandled luggage rates have fallen since their June peak, when over nine bags per 1,000 were affected.

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History of this topic

Why your luggage is lost on airlines like Jetstar Qantas Air New Zealand revealed by baggage handler
1 year, 9 months ago

Why your luggage is lost on airlines like Jetstar Qantas Air New Zealand revealed by baggage handler

Daily Mail  

An insider has revealed that airline passengers trying to game the system are partly responsible for the infuriating problem of lost luggage when flying. Peter Taylor*, a baggage handler at Brisbane International Airport, told Daily Mail Australia the persistent problem of lost luggage is caused by a combination of poor management, undertrained and 'lazy' staff, and deceptive customers. A baggage …

Huge changes coming to Qantas as airline tackles baggage problem
1 year, 10 months ago

Huge changes coming to Qantas as airline tackles baggage problem

Daily Mail  

Qantas has vowed to make lost luggage a thing of the past, as it unveils a raft of new changes to its airline including a way to track your bags. A Qantas flight attendant is pictured Qantas has vowed to make lost luggage a thing of the past as it unveils a raft of new changes to its airline. The …

Qantas blames Heathrow after losing woman’s bag containing mother’s ashes
2 years, 9 months ago

Qantas blames Heathrow after losing woman’s bag containing mother’s ashes

The Independent  

Sign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. Read our privacy policy Qantas has blamed Heathrow Airport for baggage issues after it lost a woman’s bag containing her …

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