Flightmares before Christmas: why December disruption is so painful
The IndependentSign up to Simon Calder’s free travel email for expert advice and money-saving discounts Get Simon Calder’s Travel email Get Simon Calder’s Travel email SIGN UP I would like to be emailed about offers, events and updates from The Independent. The advisory message that was sent out by the US Command Center at 11.50am GMT on Christmas Eve read: “Nationwide ground stop for all AAL Main and Subs”. The fact that it affected “Subs” – smaller airlines flying regional trips for American, as well as the mainline operation – suggested something had gone awry with the departure control system. In its post-meltdown statement, American Airlines followed standard aviation PR practice of blaming a third party: “A vendor technology issue briefly affected flights this morning. The Christmas choreography of air traffic control does not respond well to a giant airline’s entire fleet being held on the ground for an hour.