Over 60 pc broadband, fiber, DSL users surveyed flag problems with connection: LocalCircles poll

New Delhi, Mar 31 Nearly 62 per cent of broadband/fibre/DSL users surveyed have cited problems with their connection, according to a report by LocalCircles, which positions itself as community social media platform. About "62 per cent fiber/broadband/dsl/fixed line users struggle with either connection disruption issues or lower speed received than promised/paying for," the survey said. The question about what issues were faced by users on their fiber/ broadband/ dsl/ fixed line connection for the internet at home got 29,701 responses with 32 per cent stating that they face "frequent disruptions". To another question on average timelines for resolution of complaints that are raised, nearly 51 per cent fiber/broadband/dsl/fixed line users said it takes service provider more than 24 hours to fix the issues.