Ola, Uber deny charging higher prices for Apple users than for Android in India after Centre's notice
2 months ago

Ola, Uber deny charging higher prices for Apple users than for Android in India after Centre's notice

Hindustan Times  

Cab aggregating firms Ola and Uber on Friday denied the allegations of implementing a differential pricing model for their services that were availed through Android and Apple phones in India. The denial comes a day after Centre slapped notices over allegations that Apple users were being charged higher prices for rides of similar distances on the mere ground that consumers using costlier smartphones have greater purchasing power and can pay more than people using Android phones. “We have a homogenous pricing structure for all our customers, and we do not differentiate based on the operating system of the user's cellphone for identical rides,” an Ola Consumer spokesperson told Reuters. ‘Blatant disregard’ Union minister of consumer affairs Pralhad Joshi said on Thursday that the CCPA had issued notices to major cab aggregators demanding an explanation for user allegations.

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History of this topic

Do Ola and Uber charge more from iPhone users?
1 month, 3 weeks ago

Do Ola and Uber charge more from iPhone users?

New Indian Express  

NEW DELHI: In the past two months, many iPhone users have shared screenshots on social media alleging that they were charged more on commercial platforms like cab-hailing apps Ola and Uber, or quick-commerce apps such as Zepto. Following several complaints and screenshots, the Ministry of Consumer Affairs issued notices to Ola and Uber, seeking clarification on reports of alleged differential …

Ola and Uber respond to CCPA notice, deny claims of fare disparity for iPhone users
2 months ago

Ola and Uber respond to CCPA notice, deny claims of fare disparity for iPhone users

Live Mint  

Ola Consumer and Uber have firmly denied allegations of fare discrepancies based on the type of mobile phone used, following reports suggesting Apple iPhone users were charged more than their Android counterparts for identical journeys. This action, directed by Consumer Affairs Minister Pralhad Joshi, followed media reports and consumer complaints alleging pricing disparities between Android and iPhone users. The Minister …

iPhone users have little hope of price parity
2 months ago

iPhone users have little hope of price parity

Deccan Chronicle  

Hyderabad:The Central Consumer Protection Authority has issued notices to cab aggregators Ola and Uber for alleged differential pricing for identical rides based on the user's mobile operating system such as Android or iOS. The issue was brought to the notice of the government by cab users, who proved using a series of experiments that Ola and Uber charge different prices …

Consumer watchdog asks Apple, Ola, Uber to explain glitches, pricing strategy
Trending News
2 months ago

Consumer watchdog asks Apple, Ola, Uber to explain glitches, pricing strategy

Hindustan Times  

The national consumer-rights regulator has issued notices to Apple Inc for performance issues on some iPhones as well as asked ride-hailing firms, Ola and Uber, to explain alleged differential pricing on Android and iOS devices. Separately, the consumer watchdog asked Cupertino-based Apple Inc to clarify alleged performance problems with some iPhones following user updates to iOS 18+ software. The notices …

Uber, Ola receives notices from union government over pricing disparity on Apple and Android phones
2 months ago

Uber, Ola receives notices from union government over pricing disparity on Apple and Android phones

The Hindu  

A Union government body has sent notices to ride-hailing firms Ola and Uber over alleged differential pricing for Android and Apple phones, Consumer Affairs Minister, Pralhad Joshi, said in a post on X on Thursday. — Pralhad Joshi January 23, 2025 The Minister said he would direct the Central Consumer Protection Agency to also look into differential pricing strategies used …

Ola, Uber get notices over price disparities on iPhone, Android
Trending News
2 months ago

Ola, Uber get notices over price disparities on iPhone, Android

Hindustan Times  

Cab aggregators Ola and Uber have both gotten a notice from the Consumer Protection Authority for allegedly charging customers different rates based on their mobile's operating system. Consumer Affairs Minister Pralhad Joshi announced this in a post on X on Thursday, January 32, 2025. “As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of …

'Zero Tolerance For Consumer Exploitation': CCPA Launches Probe Into Uber, Ola Over Alleged 'Differential Pricing' For Rides
2 months ago

'Zero Tolerance For Consumer Exploitation': CCPA Launches Probe Into Uber, Ola Over Alleged 'Differential Pricing' For Rides

ABP News  

UPDATE : In response to the Central Consumer Protection Authority action, Uber claimed that the company does not "set prices based on a rider's phone manufacturer." The original report follows: The Central Consumer Protection Authority has launched an investigation into ride-hailing giants Ola and Uber over alleged "differential pricing" practices. If so, this is blatant dis-regard to Consumer’s right to …

Govt issues notice to Ola, Uber over price disparities on iPhone, Android
2 months ago

Govt issues notice to Ola, Uber over price disparities on iPhone, Android

Live Mint  

The Department of Consumer Affairs has taken action against prominent cab aggregators Ola and Uber over concerns of differential pricing based on the type of mobile device used by consumers. The Minister wrote,“As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles being used, Department of Consumer Affairs through the CCPA, has issued …

Government issues notice to Ola, Uber for showing differential pricing
Top News
2 months ago

Government issues notice to Ola, Uber for showing differential pricing

India TV News  

Union Minister of Consumer Affairs, Pralhad Joshi, announced that the Central Consumer Protection Authority had issued notices to major cab aggregators, Ola and Uber, regarding allegations of differential pricing based on the type of smartphone consumers were using. In a social media post, the minister indicated that this action followed earlier observations of apparent pricing disparities linked to different mobile …

Delhi man reveals insights into Uber's pricing algorithm, finds link to phone type, battery
2 months ago

Delhi man reveals insights into Uber's pricing algorithm, finds link to phone type, battery

Hindustan Times  

A Delhi-based entrepreneur's deep dive into Uber’s pricing algorithm has stirred an online debate about fairness and transparency in ride-hailing services. A Delhi entrepreneur's Uber pricing experiment revealed fare discrepancies based on device platform and battery levels. In a post titled “The Curious Case of Uber Fare Discrepancies: Platform and Battery Impact,” Singh documented his experiment with screenshots. Discounts such …

Delhi man reveals Uber's pricing algorithm, claims fare varies based on phone type and battery
Trending News
2 months, 1 week ago

Delhi man reveals Uber's pricing algorithm, claims fare varies based on phone type and battery

India TV News  

For daily commuters, particularly working professionals, app-based cab services have arisen as a handy and user-friendly mode of transportation. While there has been ongoing debate over the variables that contribute to unexpected increases in cab charges, a Delhi-based guy has made stunning accusations concerning Uber's pricing algorithm. Rishabh Singh, co-founder of engineerHUB, posted to the X platform to share a …

Delhi man tests Uber's pricing algorithm, finds fare gaps based on phone type, battery
2 months, 1 week ago

Delhi man tests Uber's pricing algorithm, finds fare gaps based on phone type, battery

India Today  

A Delhi-based entrepreneur's experiment with Uber's pricing algorithm has sparked a debate about transparency and ethics in ride-hailing services online. Speaking on the possibility of "Dynamic Pricing", Singh said, "This suggests that Uber’s algorithms might account for device-specific metadata or engage in A/B testing across platforms." "Low Battery, Higher Fare: Devices with lower battery levels consistently display higher fares," he …

Man Claims Uber Charges Apple iPhone Users More Than Android Users. Here's What The Company Has To Say
Trending News
3 months ago

Man Claims Uber Charges Apple iPhone Users More Than Android Users. Here's What The Company Has To Say

ABP News  

A recent social media post has ignited a debate over whether Uber charges higher fares for iPhone users compared to Android users. Uber does not personalise trip pricing based on a rider’s cell phone manufacturer,” the ride-hailing app said. iPhone Vs. Android: Spending Trends Studies reveal a pattern in consumer behaviour where iPhone users tend to spend more on apps, …

iPhone vs Android: Does Uber charge more for Apple users? Social media post starts discussion
3 months ago

iPhone vs Android: Does Uber charge more for Apple users? Social media post starts discussion

Live Mint  

A social media user has claimed that Uber charges more for Apple iPhone users than Android users. While the Android phone shows ₹290.79 for a Uber Auto ride, the Apple iPhone shows ₹342.47 for the same ride. So Uber is kind to your daughter,” quipped one user while another joked, “You are elder and father, so you get more rates, …

Why auto-taxi drivers are furious with Uber and Ola but not Rapido
7 months ago

Why auto-taxi drivers are furious with Uber and Ola but not Rapido

India Today  

If you’re living in Delhi or the NCR and struggling to book an Ola or Uber today, you’re not alone. Kishan Verma, president of the Delhi Auto Taxi Transport Congress Union, says the protest is driven by high commissions and allegations of unethical activities by private Ola and Uber bike taxi drivers, including involvement in alcohol, drug, and smuggling trades. …

'Makes No Sense': Ola Leaves it on Customers to Negotiate Fares With Auto Drivers, Internet Irked
9 months, 2 weeks ago

'Makes No Sense': Ola Leaves it on Customers to Negotiate Fares With Auto Drivers, Internet Irked

News 18  

Negotiating fares with auto rickshaw drivers can be a real pain, right? The Bengaluru-based user tweeted, “Now @Olacabs wants its users to negotiate the final amount with the drivers once the ride is complete.” This sparked a lively debate online. pic.twitter.com/xfJ1bUoUpj— Abhiek June 5, 2024 “This is such a useless feature because you and i know that auto drivers are …

Ola, Uber start subscription based plans for auto drivers: What changes for you? Will rides be cheaper?
11 months, 2 weeks ago

Ola, Uber start subscription based plans for auto drivers: What changes for you? Will rides be cheaper?

Hindustan Times  

Ride-hailing platforms Ola and Uber are offering subscription based plans for auto-rickshaw drivers on their platforms, This will replace charging a booking fee or commission on every transaction. Ola has rolled out the model in Delhi-NCR, Mumbai, Bengaluru and Hyderabad while Uber launched the same in six cities starting with Chennai, Kochi and Visakhapatnam, Economic Times reported citing people in …

Ola Auto’s Revised ‘Tariff’ Structure is Quite Baffling
11 months, 3 weeks ago

Ola Auto’s Revised ‘Tariff’ Structure is Quite Baffling

Deccan Chronicle  

Hyderabad: Ride sharing applications have become a staple for Indians with the ever growing demand for local travels. Handling nearly four lakh rides every day and more than 10 crore downloads on Google Play Store alone, it is among the favourite ride service providers. In the change of rules, they declared that they will display a fare range instead of …

₹4,000 Uber ride from Bengaluru! Transport dept takes action after viral tweet
1 year, 9 months ago

₹4,000 Uber ride from Bengaluru! Transport dept takes action after viral tweet

Live Mint  

After a screenshot of an expensive Uber trip from Bengaluru's Kempegowda International Airport to Electronic City went viral, Commissioner for Road Transport and Safety S N Siddaramappa has instructed the Regional Transport Office to issue a notice against the cab aggregator company. Siddaramappa told The Indian Express, “I am directing the RTO to issue a notice against the aggregator company …

Ola, Uber slapped with 292 cases in Bengaluru for charging excess fare: Report
2 years, 6 months ago

Ola, Uber slapped with 292 cases in Bengaluru for charging excess fare: Report

Hindustan Times  

Cab aggregators Ola, Uber and others have come under the radar of the Karnataka Transport Department officials after several complaints poured in from commuters in Bengaluru on high fares. Transport department officials in Karnataka have taken cab aggregators to task by booking them under 292 cases for charging excess fares. A report by The Hindu said the transport department has …

Excess fare: Transport Department officials file 292 cases against Ola, Uber in Bengaluru
2 years, 6 months ago

Excess fare: Transport Department officials file 292 cases against Ola, Uber in Bengaluru

The Hindu  

Amidst complaints of taxi aggregators charging exorbitant fares, the Transport Department on Friday carried out a drive against Ola, Uber and other operators. The drive was carried out at various places such as Anand Rao Circle, Majestic, KSR-Bengaluru railway station, Jayanagar bus stand, Hennur cross road, Devanahalli road near Kempegowda International Airport and others. Long distance travel to airport and …

As photo of ₹20 ticket goes viral, Bengaluru commuters debate on Ola, Uber
2 years, 8 months ago

As photo of ₹20 ticket goes viral, Bengaluru commuters debate on Ola, Uber

Hindustan Times  

As more and more people shift to working from offices in Bengaluru, demand for the two biggest ride-hailing apps, Ola and Uber, is growing every day. Read: Why Ola, Uber cab drivers are refusing to switch on their ACs in Bengaluru The tweet set off a fresh debate on the viability of cab aggregators in traffic-stricken metros like Bengaluru, with …

Govt to look into “unfair practices” of Ola and Uber
2 years, 10 months ago

Govt to look into “unfair practices” of Ola and Uber

Hindustan Times  

As voices of dissent grow among the public against India's two biggest ride-hailing apps Ola and Uber over a few alleged unfair practices, the government announced today that it is all set to meet the cab aggregators and quiz them over the issues. Cab aggregators Ola and Uber have also come under fire as cab drivers adopted a ‘no AC’ …

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?
2 years, 10 months ago

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?

India TV News  

Ola and Uber's drivers have faced massive backlash because of ride cancellations, cancellation charges, random surge pricing and long waiting times. Earlier also, the CCPA has received numerous complaints of unfair trading practices like cab drivers forcing riders to cancel trips after a long wait, which leads to paying the cancellation charge by the customers. Despite the Motor Vehicle Aggregator …

Uber gets more expensive in Bengaluru, fare raised by 10%
2 years, 11 months ago

Uber gets more expensive in Bengaluru, fare raised by 10%

Hindustan Times  

Uber File Photo Uber confirmed that it had raised its fares in Bengaluru amid complaints by various customers about higher fares. Nitish Bhushan, head of central operations, Uber India and South Asia said: "We listen to feedback from drivers and understand that the current rise in fuel prices is causing concern. The price-rise in Bengaluru comes amid a two-day strike …

Have Ola & Uber hiked fare charges in Bengaluru?
2 years, 11 months ago

Have Ola & Uber hiked fare charges in Bengaluru?

Hindustan Times  

India's two most used ride-hailing apps Ola and Uber have reportedly raised trip fare charges in various cities across the country, including Bengaluru, amid soaring fuel prices. Several users from Bengaluru took their woes on to Twitter, with one user writing: “Cab fare charges are up by 1.5-2.5x yet Cab drivers refuse to switch on the ACs in Bangalore. What's …

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey
2 years, 11 months ago

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey

India Today  

Ola, Uber and other app-based taxi service users have said they faced issues such as "drivers cancelling the ride", "surge pricing", "long waiting times", and "cancellation charges" in the last 12 months, according to a survey. The survey conducted by citizen engagement platform LocalCircles shows 71 per cent of respondents complained of ride cancellation by drivers, 45 per cent said …

Drivers canceling rides on Ola, Uber should be penalized: Consumers
5 years, 6 months ago

Drivers canceling rides on Ola, Uber should be penalized: Consumers

Live Mint  

Drivers canceling confirmed rides on app-based ride-hailing service such as Ola and Uber should be penalised on basis of the total ride fare, said a majority of the respondents surveyed by Local Circles, a social media and citizen engagement platform. The Madhya Pradesh government had recently announced a set of regulations for app-based taxi services operating in the state, which …

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]
6 years, 4 months ago

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]

Live Law  

The Competition Commission of India has held that cab aggregators Ola and Uber are not indulging in price fixing in contravention of the Competition Act.On November 6, the CCI dismissed a complaint filed by Samir Agrawal, a legal practitioner, alleging that the the algorithmic pricing adopted by the aggregators takes away the liberty of individual drivers to compete with each …

True price of an Uber ride in question as company looks to replace Kalanick
7 years, 7 months ago

True price of an Uber ride in question as company looks to replace Kalanick

Firstpost  

As Uber tries to hire a new chief executive amongst controversies, a resolve to the bitter dispute with the old one, Travis Kalanick still awaits. “There is no way that makes economic sense.” FALSE SIGNAL The Uber executive who spoke to Reuters pointed to a new “upfront” fare system that gives passengers a quote before their ride starts as one …

Delhi court summons Ola, Uber over fares violation
7 years, 7 months ago

Delhi court summons Ola, Uber over fares violation

India TV News  

Delhi court summons Ola, Uber over fares violation The complainant, an NGO, has sought recovery of a whopping Rs 91,000 crore from cab service providers for allegedly not adhering to rules relating to fares and not operating by metres A court here on Monday issued summons to app-based cab service providers, including Ola and Uber, for allegedly not adhering to …

Surge pricing takes a toll on commuting
8 years, 3 months ago

Surge pricing takes a toll on commuting

Deccan Chronicle  

Chennai: An unjust surge pricing adopted by the app-based commuting facilities since Sunday evening, after the announcement on Chief Minister J Jayalalithaa’s health, has put Chennaiites in extreme inconvenience. Narrating the ordeal, Krithika Nair said, “I was charged Rs 250 in Ola for a 3.3 kilometre ride from Teynampet to Greams Road. The surge pricing was five times than that …

Ola admits predatory pricing is detrimental to industry, but says co reacts to competition
8 years, 5 months ago

Ola admits predatory pricing is detrimental to industry, but says co reacts to competition

Firstpost  

Ola’s deep-pocketed US rival Uber, which sold off its China business in August, is now pumping in investments and focussing on ramping up its presence in the Indian market New Delhi: Admitting “predatory pricing” is detrimental to the industry, ride-hailing service Ola Monday said it “reacts to competition” to ensure there is no monopoly in the Indian market. There have …

Uber restarts surge pricing in Bengaluru
8 years, 5 months ago

Uber restarts surge pricing in Bengaluru

Live Mint  

Ride hailing service Uber Inc has resumed surge pricing in Bengaluru, one of its three biggest markets in the country along with Mumbai and Delhi, even though the Karnataka transport department had opposed the dynamic pricing mechanism. Surge pricing comes into effect when ride hailing services such as Uber and Ola charge consumers multiples of the base fare during peak …

Uber unveils upfront fare
8 years, 9 months ago

Uber unveils upfront fare

Business Standard  

New name Taxi-hailing app Uber is giving a new name to surge pricing — upfront fare Out of sight Taxi-hailing app Uber is giving a new name to surge pricing — upfront fare.Uber hopes that by showing fares to customers before booking a ride, a practice it follows for shared rides on its platform, it can be more successful.Uber says …

Uber surge pricing ban on cards in Kerala soon
8 years, 10 months ago

Uber surge pricing ban on cards in Kerala soon

Deccan Chronicle  

Kochi: In the wake of complaints against ‘surge pricing’ by the online tax service provider Uber, the state government has mooted plans to ban such pricing in the state. “We have received several complaints against surge pricing by Uber drivers in Kochi. Uber passengers complained that trips to airport or longer trips are causing problems for them because of the …

Ola, Uber suspend surge pricing in Delhi
8 years, 11 months ago

Ola, Uber suspend surge pricing in Delhi

Business Standard  

ORDER OF RESTRAINT The second phase of Aam Aadmi Party government's ambitious car-rationing scheme began on April 15 and will go on till the30th of this month The real test for the experiment was on Monday as schools and most offices were closed due to extended weekend on Friday The Delhi High Court on Monday said that if Ola or …

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt
8 years, 11 months ago

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt

India TV News  

New Delhi: The Delhi High Court today issued a notice to the Arvind Kejriwal led AAP government regarding over-charging of fares by the app-based private taxis such as Ola and Uber. Delhi Chief Minister Arvind Kejriwal also warned of "strict action" against app-based taxis, including cancellation of permits and impounding of vehicles. "Strict action, including permit cancellation and impounding of …

Uber slashes fares by 22per cent in 10 non-metro cities
8 years, 11 months ago

Uber slashes fares by 22per cent in 10 non-metro cities

India TV News  

New Delhi: Taxi aggregator Uber has cut fares by up to 22 percent in 10 non-metro cities including Pune and Ahmedabad, a move that will intensify competition with domestic rival, Ola. While fares have been slashed by 9 percent in cities like Indore and Nagpur, the same has been cut by 22 percent in Jodhpur and Udaipur for its affordable …

Uber brings down fares in 10 non-metro cities by up to 22%; base tariff at Rs 25 Vs Rs 40
8 years, 11 months ago

Uber brings down fares in 10 non-metro cities by up to 22%; base tariff at Rs 25 Vs Rs 40

Firstpost  

While fares have been slashed by 9 percent in cities like Indore and Nagpur, the same has been cut by 22 percent in Jodhpur and Udaipur for its affordable service, uberGO New Delhi: Taxi aggregator Uber has cut fares by up to 22 percent in 10 non-metro cities including Pune and Ahmedabad, a move that will intensify competition with domestic …

Uber vs Ola Battle for Indian Market Travels From Streets to Court
8 years, 11 months ago

Uber vs Ola Battle for Indian Market Travels From Streets to Court

The Quint  

The company declined this week to comment on those reports. Meanwhile, Ola Cabs promises to add another 2,000 cars to the fleet of 26,000 it already commands in the national capital, chief spokesman Anand Subramanian said. But it’s the ongoing legal wrangles between the two — with each accusing the other of behaving unethically — that have drawn focus to …

Micro alone is leading the race against Uber in India: Ola
9 years ago

Micro alone is leading the race against Uber in India: Ola

Firstpost  

Among the latest product by Ola is Ola Micro, which offers smaller hatchback AC cars such as Hyundai ion, Datsun Go and Maruti Suzuki Wagon R as taxis with a base price of Rs 6 per kilometer. The rate at which Micro is growing, it will be larger than their entire brand within a month.” Ola claims it holds 75 …

Ola slashes prices for Ola Autos and Ola Share in various cities in India, including Mumbai and Pune
9 years, 1 month ago

Ola slashes prices for Ola Autos and Ola Share in various cities in India, including Mumbai and Pune

Firstpost  

Ola Cabs made a string of announcements regarding cost saving price cuts in various cities in India. Some of the new announcements include slashed Ola Auto fares along with low fare rates for Ola Share in Mumbai and Pune and more. Ola Share has far reaching benefits like reduced pollution and congestion free roads that result in cleaner and greener …

Ola, Uber take us on a costly ride
9 years, 1 month ago

Ola, Uber take us on a costly ride

Deccan Chronicle  

Hyderabad: Though app-based cab providers such as Uber and Ola claim they offer a rate of Rs 7 per km for their first category vehicles — the “mini” vehicles including Indica and Indigo cars — passengers end up paying Rs 15 per km. Going by the rates that are hyped, a commuter travelling 10 km during non-peak hours should be …

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