Delivery Boy Tells South Delhi Customer His Amazon Order is Cancelled, Then Sells Off the Smartphone
4 years, 2 months ago

Delivery Boy Tells South Delhi Customer His Amazon Order is Cancelled, Then Sells Off the Smartphone

News 18  

A man working for an e-commerce platform has been arrested for allegedly duping a customer by falsely telling him that his order has been cancelled and promising him a refund, police said on Wednesday. In his police complaint, the complainant alleged that a delivery man working for Amazon had come to his house at Kidwai Nagar in South Delhi on October 1 to deliver a mobile phone he had ordered from Amazon. But the delivery man informed him that his order had been cancelled and he would receive the refund soon, a senior police officer said. He immediately contacted Amazon office regarding refund of the amount paid but the e-commerce platform told him that according to their enquiry, the mobile phone has been delivered to him, he said.

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History of this topic

Amazon Ordered To Refund Rs 40,325 For Selling Hacked Phone, Fined For Causing Mental Distress
2 months, 1 week ago

Amazon Ordered To Refund Rs 40,325 For Selling Hacked Phone, Fined For Causing Mental Distress

ABP News  

A Chandigarh woman has successfully won a case against Amazon after a consumer court ordered the company to refund her Rs 40,325 for selling a compromised phone that led to unauthorised purchases and data breaches. The District Consumer Disputes Redressal Commission also imposed a fine of Rs 18,000 on Amazon, including Rs 10,000 for mental distress and Rs 8,000 to …

Delhi lawyer's Amazon iPhone 15 delivery turns nightmare: 'Staring at ₹38,000 loss, possible scam'
4 months, 3 weeks ago

Delhi lawyer's Amazon iPhone 15 delivery turns nightmare: 'Staring at ₹38,000 loss, possible scam'

Hindustan Times  

A Delhi-based lawyer took to X to share his nightmarish experience with an Amazon delivery agent after placing an online order for an iPhone 15 recently. As is the procedure, Unny shared the OTP with the man, gave his iPhone 13 in exchange for the new phone brought by the delivery agent. After speaking with the supervisor, the delivery executive …

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product
6 months ago

Jodhpur District Commission Holds Amazon Liable For Failure To Initiate Refund Despite Receiving Returned Product

Live Law  

The District Consumer Disputes Redressal Commission, Jodhpur bench of Shyam Sundar and Balveer Khukhudia held Amazon liable for deficiency in services for failure to refund the money despite receiving the return of a defective OnePlus. Observations by the District Commission: The District Commission noted that the Complainant was informed by Amazon about the receipt of the returned mobile phone and …

Flipkart asked to pay ₹10,000 to customer over an Apple iPhone order. Why?
9 months, 1 week ago

Flipkart asked to pay ₹10,000 to customer over an Apple iPhone order. Why?

Hindustan Times  

E-commerce platform Flipkart has been ordered by a consumer disputes redressal panel in Mumbai to pay a customer ₹10,000 for mental harassment suffered by him after the company cancelled his iPhone order. In its order, the District Consumer Disputes Redressal Commission said that the cancellation by Flipkart was ‘intentional' to make extra profit and amounts to “deficiency in service and …

Bought iPhone 13 but Flipkart cancelled order? You are not the only one
2 years, 2 months ago

Bought iPhone 13 but Flipkart cancelled order? You are not the only one

India Today  

Purchased iPhone 13 for under Rs 50,000 from Flipkart and never got the order? There are many customers who ordered the iPhone 13 during the Flipkart Big Billion Days sale but the seller cancelled the order. "As a customer-focused e-commerce marketplace, we encourage sellers to prioritise the customers' orders and strive to keep them delighted with their service," Flipkart Spokesperson …

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