State pension top-ups backlog fear: Deadline is relaxed as our readers battle long delays
Daily MailPhone gridlock has forced the Government to relax its deadline on a special state pension top-ups deal, as This is Money readers blast long delays and lost payments. This is Money's guide to buying state pension top-ups explains the cost and offers six golden rules on deciding if you should fill gaps by Steve Webb, our retirement columnist. We asked HMRC and DWP to tell us current average processing times to allocate top-ups payments to NI records, and to recalculate state pension payments or forecasts, but they gave us no information about this. Ethel McHugh and her husband Bill: She received two NI credits for caring for her grandchildren while her daughter worked 'Have I slipped through some bureaucratic net' Delays to revising state pension payments appear to go beyond top-up purchases, because we also heard from a reader who was due an increase after being awarded two 'grandparent credits' last spring.
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