Ola and Uber respond to CCPA notice, deny claims of fare disparity for iPhone users
2 months ago

Ola and Uber respond to CCPA notice, deny claims of fare disparity for iPhone users

Live Mint  

Ola Consumer and Uber have firmly denied allegations of fare discrepancies based on the type of mobile phone used, following reports suggesting Apple iPhone users were charged more than their Android counterparts for identical journeys. This action, directed by Consumer Affairs Minister Pralhad Joshi, followed media reports and consumer complaints alleging pricing disparities between Android and iPhone users. The Minister wrote on X, “As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles being used, Department of Consumer Affairs through the CCPA, has issued notices to major cab aggregators #Ola and #Uber, seeking their responses. Previously, it was reported that a social media user has alleged that Uber charges higher fares for Apple iPhone users compared to Android users.

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History of this topic

Do Ola and Uber charge more from iPhone users?
1 month, 3 weeks ago

Do Ola and Uber charge more from iPhone users?

New Indian Express  

NEW DELHI: In the past two months, many iPhone users have shared screenshots on social media alleging that they were charged more on commercial platforms like cab-hailing apps Ola and Uber, or quick-commerce apps such as Zepto. Following several complaints and screenshots, the Ministry of Consumer Affairs issued notices to Ola and Uber, seeking clarification on reports of alleged differential …

Ola, Uber deny charging higher prices for Apple users than for Android in India after Centre's notice
2 months ago

Ola, Uber deny charging higher prices for Apple users than for Android in India after Centre's notice

Hindustan Times  

Cab aggregating firms Ola and Uber on Friday denied the allegations of implementing a differential pricing model for their services that were availed through Android and Apple phones in India. The denial comes a day after Centre slapped notices over allegations that Apple users were being charged higher prices for rides of similar distances on the mere ground that consumers …

iPhone users have little hope of price parity
2 months ago

iPhone users have little hope of price parity

Deccan Chronicle  

Hyderabad:The Central Consumer Protection Authority has issued notices to cab aggregators Ola and Uber for alleged differential pricing for identical rides based on the user's mobile operating system such as Android or iOS. The issue was brought to the notice of the government by cab users, who proved using a series of experiments that Ola and Uber charge different prices …

Apple in the dock after iPhone software update throws up glitches
2 months ago

Apple in the dock after iPhone software update throws up glitches

Live Mint  

The Central Consumer Protection Authority has issued a notice to Apple Inc. over alleged performance issues with certain iPhone models following a software update, Union consumer affairs minister Pralhad Joshi said on Thursday. CCPA, which reports to the department of consumer affairs, has also issued notices to ride aggregators Ola and Uber following complaints of differential pricing for consumers based …

Consumer watchdog asks Apple, Ola, Uber to explain glitches, pricing strategy
Trending News
2 months ago

Consumer watchdog asks Apple, Ola, Uber to explain glitches, pricing strategy

Hindustan Times  

The national consumer-rights regulator has issued notices to Apple Inc for performance issues on some iPhones as well as asked ride-hailing firms, Ola and Uber, to explain alleged differential pricing on Android and iOS devices. Separately, the consumer watchdog asked Cupertino-based Apple Inc to clarify alleged performance problems with some iPhones following user updates to iOS 18+ software. The notices …

Uber, Ola receives notices from union government over pricing disparity on Apple and Android phones
2 months ago

Uber, Ola receives notices from union government over pricing disparity on Apple and Android phones

The Hindu  

A Union government body has sent notices to ride-hailing firms Ola and Uber over alleged differential pricing for Android and Apple phones, Consumer Affairs Minister, Pralhad Joshi, said in a post on X on Thursday. — Pralhad Joshi January 23, 2025 The Minister said he would direct the Central Consumer Protection Agency to also look into differential pricing strategies used …

Ola, Uber get notices over price disparities on iPhone, Android
Trending News
2 months ago

Ola, Uber get notices over price disparities on iPhone, Android

Hindustan Times  

Cab aggregators Ola and Uber have both gotten a notice from the Consumer Protection Authority for allegedly charging customers different rates based on their mobile's operating system. Consumer Affairs Minister Pralhad Joshi announced this in a post on X on Thursday, January 32, 2025. “As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of …

'Zero Tolerance For Consumer Exploitation': CCPA Launches Probe Into Uber, Ola Over Alleged 'Differential Pricing' For Rides
2 months ago

'Zero Tolerance For Consumer Exploitation': CCPA Launches Probe Into Uber, Ola Over Alleged 'Differential Pricing' For Rides

ABP News  

UPDATE : In response to the Central Consumer Protection Authority action, Uber claimed that the company does not "set prices based on a rider's phone manufacturer." The original report follows: The Central Consumer Protection Authority has launched an investigation into ride-hailing giants Ola and Uber over alleged "differential pricing" practices. If so, this is blatant dis-regard to Consumer’s right to …

Govt issues notice to Ola, Uber over price disparities on iPhone, Android
2 months ago

Govt issues notice to Ola, Uber over price disparities on iPhone, Android

Live Mint  

The Department of Consumer Affairs has taken action against prominent cab aggregators Ola and Uber over concerns of differential pricing based on the type of mobile device used by consumers. The Minister wrote,“As a follow-up to the earlier observation of apparent #DifferentialPricing based on the different models of mobiles being used, Department of Consumer Affairs through the CCPA, has issued …

Apple Faces CCPA Notice Over Performance Issues Following iOS 18 Updates
2 months ago

Apple Faces CCPA Notice Over Performance Issues Following iOS 18 Updates

ABP News  

The Consumer Protection Authority of India has issued a formal notice to Apple Inc. regarding performance-related issues reported by iPhone users following the recent iOS 18 software update. After receiving complaints on the National Consumer Helpline regarding performance issues in #iPhones following the iOS 18+ software update, the department, after examining these grievances, has issued a notice to #Apple through …

Government issues notice to Ola, Uber for showing differential pricing
Top News
2 months ago

Government issues notice to Ola, Uber for showing differential pricing

India TV News  

Union Minister of Consumer Affairs, Pralhad Joshi, announced that the Central Consumer Protection Authority had issued notices to major cab aggregators, Ola and Uber, regarding allegations of differential pricing based on the type of smartphone consumers were using. In a social media post, the minister indicated that this action followed earlier observations of apparent pricing disparities linked to different mobile …

CCPA issues notice to Apple over iPhone performance post iOS 18+ update
Trending News
2 months ago

CCPA issues notice to Apple over iPhone performance post iOS 18+ update

India TV News  

India’s Consumer Protection Authority has issued a notice to Apple Inc., a leading tech company. The notice was issued after a series of consumer grievances were received regarding the performance issues with iPhones after the iOS 18+ software update was rolled out. Consumer complaints spark action Pralhad Joshi, the Consumer Affairs Minister has announced the move with a social media …

Delhi man reveals insights into Uber's pricing algorithm, finds link to phone type, battery
2 months ago

Delhi man reveals insights into Uber's pricing algorithm, finds link to phone type, battery

Hindustan Times  

A Delhi-based entrepreneur's deep dive into Uber’s pricing algorithm has stirred an online debate about fairness and transparency in ride-hailing services. A Delhi entrepreneur's Uber pricing experiment revealed fare discrepancies based on device platform and battery levels. In a post titled “The Curious Case of Uber Fare Discrepancies: Platform and Battery Impact,” Singh documented his experiment with screenshots. Discounts such …

Delhi man reveals Uber's pricing algorithm, claims fare varies based on phone type and battery
Trending News
2 months ago

Delhi man reveals Uber's pricing algorithm, claims fare varies based on phone type and battery

India TV News  

For daily commuters, particularly working professionals, app-based cab services have arisen as a handy and user-friendly mode of transportation. While there has been ongoing debate over the variables that contribute to unexpected increases in cab charges, a Delhi-based guy has made stunning accusations concerning Uber's pricing algorithm. Rishabh Singh, co-founder of engineerHUB, posted to the X platform to share a …

Delhi man tests Uber's pricing algorithm, finds fare gaps based on phone type, battery
2 months, 1 week ago

Delhi man tests Uber's pricing algorithm, finds fare gaps based on phone type, battery

India Today  

A Delhi-based entrepreneur's experiment with Uber's pricing algorithm has sparked a debate about transparency and ethics in ride-hailing services online. Speaking on the possibility of "Dynamic Pricing", Singh said, "This suggests that Uber’s algorithms might account for device-specific metadata or engage in A/B testing across platforms." "Low Battery, Higher Fare: Devices with lower battery levels consistently display higher fares," he …

Government probes ride-hailing apps for alleged unfair pricing practices
2 months, 3 weeks ago

Government probes ride-hailing apps for alleged unfair pricing practices

India Today  

The Indian government has initiated an investigation into prominent ride-hailing platforms, including Ola, Uber, and Rapido, following allegations of differential pricing for identical rides based on the user's mobile operating system—Android or iOS. Union Minister of Consumer Affairs, Pralhad Joshi, described this practice as a "prima facie unfair trade practice" and a "blatant disregard" for consumers' right to transparency. In …

Man Claims Uber Charges Apple iPhone Users More Than Android Users. Here's What The Company Has To Say
Trending News
3 months ago

Man Claims Uber Charges Apple iPhone Users More Than Android Users. Here's What The Company Has To Say

ABP News  

A recent social media post has ignited a debate over whether Uber charges higher fares for iPhone users compared to Android users. Uber does not personalise trip pricing based on a rider’s cell phone manufacturer,” the ride-hailing app said. iPhone Vs. Android: Spending Trends Studies reveal a pattern in consumer behaviour where iPhone users tend to spend more on apps, …

iPhone vs Android: Does Uber charge more for Apple users? Social media post starts discussion
3 months ago

iPhone vs Android: Does Uber charge more for Apple users? Social media post starts discussion

Live Mint  

A social media user has claimed that Uber charges more for Apple iPhone users than Android users. While the Android phone shows ₹290.79 for a Uber Auto ride, the Apple iPhone shows ₹342.47 for the same ride. So Uber is kind to your daughter,” quipped one user while another joked, “You are elder and father, so you get more rates, …

Cab drivers urge for better commission from aggregators in Bengaluru
9 months, 1 week ago

Cab drivers urge for better commission from aggregators in Bengaluru

The Hindu  

While getting your ride in time as you run late for work is a common occurrence in Bengaluru, the other side of the story too deserves attention as cab drivers often grapple with the commission rates imposed by different ride-hailing platforms. While Namma Yatri assures a zero commission charge, the larger clientele base lies in Ola and Uber, according to …

Govt to look into “unfair practices” of Ola and Uber
2 years, 10 months ago

Govt to look into “unfair practices” of Ola and Uber

Hindustan Times  

As voices of dissent grow among the public against India's two biggest ride-hailing apps Ola and Uber over a few alleged unfair practices, the government announced today that it is all set to meet the cab aggregators and quiz them over the issues. Cab aggregators Ola and Uber have also come under fire as cab drivers adopted a ‘no AC’ …

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?
2 years, 10 months ago

Ola and Uber are to be grilled by Central Consumer Protection Authority, but why?

India TV News  

Ola and Uber's drivers have faced massive backlash because of ride cancellations, cancellation charges, random surge pricing and long waiting times. Earlier also, the CCPA has received numerous complaints of unfair trading practices like cab drivers forcing riders to cancel trips after a long wait, which leads to paying the cancellation charge by the customers. Despite the Motor Vehicle Aggregator …

CCPA Gears Up to Address Surge in Customer Complaints against Ola, Uber; Meeting Next Week
2 years, 10 months ago

CCPA Gears Up to Address Surge in Customer Complaints against Ola, Uber; Meeting Next Week

News 18  

In response to an increase in customer complaints against cab aggregators, the Central Consumer Protection Authority has convened a meeting of ride-hailing platforms like Ola and Uber next week to learn more about their pricing and cancellation procedures. The survey also highlighted the fact that 45% of app-based taxi consumers stated they were charged more than 1.5 times in surge …

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey
2 years, 11 months ago

Ride cancellation, surge pricing remain top concerns for Ola, Uber riders: Survey

India Today  

Ola, Uber and other app-based taxi service users have said they faced issues such as "drivers cancelling the ride", "surge pricing", "long waiting times", and "cancellation charges" in the last 12 months, according to a survey. The survey conducted by citizen engagement platform LocalCircles shows 71 per cent of respondents complained of ride cancellation by drivers, 45 per cent said …

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]
6 years, 4 months ago

Ola, Uber Not Fixing Prices In Violation Of Competition Act : Competition Commission [Read Order]

Live Law  

The Competition Commission of India has held that cab aggregators Ola and Uber are not indulging in price fixing in contravention of the Competition Act.On November 6, the CCI dismissed a complaint filed by Samir Agrawal, a legal practitioner, alleging that the the algorithmic pricing adopted by the aggregators takes away the liberty of individual drivers to compete with each …

CCI Dismisses Allegations Of Predatory Pricing Against Ola, Taxi For Sure [Read Order]
8 years, 6 months ago

CCI Dismisses Allegations Of Predatory Pricing Against Ola, Taxi For Sure [Read Order]

Live Law  

The Commission concluded that there is a stiff competition in the market with other providers such as Uber, and none of the players can be said to be dominant in the market for radio taxi services in Delhi at present.The Competition Commission of India has dismissed allegations against ANI Technologies Private Limited, which operates Ola and Taxi For Sure cabs, …

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt
8 years, 11 months ago

Delhi HC gets strict on surge pricing by Ola and Uber, issues notice to AAP govt

India TV News  

New Delhi: The Delhi High Court today issued a notice to the Arvind Kejriwal led AAP government regarding over-charging of fares by the app-based private taxis such as Ola and Uber. Delhi Chief Minister Arvind Kejriwal also warned of "strict action" against app-based taxis, including cancellation of permits and impounding of vehicles. "Strict action, including permit cancellation and impounding of …

Uber vs Ola Battle for Indian Market Travels From Streets to Court
8 years, 11 months ago

Uber vs Ola Battle for Indian Market Travels From Streets to Court

The Quint  

The company declined this week to comment on those reports. Meanwhile, Ola Cabs promises to add another 2,000 cars to the fleet of 26,000 it already commands in the national capital, chief spokesman Anand Subramanian said. But it’s the ongoing legal wrangles between the two — with each accusing the other of behaving unethically — that have drawn focus to …

Govt mulls blocking of apps of Uber Ola- India TV News
9 years, 11 months ago

Govt mulls blocking of apps of Uber Ola- India TV News

India TV News  

New Delhi: The government is mulling blocking mobile taxi hailing apps of Uber, Ola and TaxiForSure all over the country, with the Department of Electronics and Information Technology seeking views from the Transport Ministry for the same. The Delhi government had requested DEITY to block such apps, but the Department found it technically impossible to do so for one particular …

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